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djobala · 9 March 2012, 11:06 PM

Hi all, I sent in 2 of my rolexes into RSC Dallas and they received them yesterday. Question is typically how long before I hear from Dallas on evaluation and how will they contact me through email or phone call. I sent in my p serial SD for overhaul(just purchased, works great but don't know of service history and plan on wearing daily and don't want water damage ect) and my Sub-C for evaluation for insurance purposes. Any comments/answers of past experience would be great. Thanks Danny

zeuloa · 9 March 2012, 11:24 PM

Sorry no answer as I've never sent anything directly to RSC. Just wanted to ask that you keep us posted on what they recommend for service and what they charge you for the insurance valuation.

Good luck!

Nucengineer · 9 March 2012, 11:36 PM

I just had warranty work done by Dallas on my Sub C. They typically will call you within a day or two after receing your watches. They will usually email the estimates to you as well. They will provide an estimated work completion date as well. I found them to be pleasant and my Sub C has been running flawlessly since its return. If you have any other questions feel free to PM me.

ecsub44 · 9 March 2012, 11:59 PM

Why send to RSC for an insurance eval? Seems a bit overkill to me.

djobala · 10 March 2012, 12:02 AM

Thanks for info and I will keep you posted on evaluation for insurance. Sub -C is under warranty so the lady I spoke to before sending in said evaluation will be covered under warranty because I asked RSC Dallas to look at rehault alignment that bugs me. Its not perfectly centered cornet to 12 position. I figure for the price we pay detail is everything and am asking them to review alignment under warranty before it runs out as a workmanship issue. I will post outcome. Lady at rolex said to send in with warranty card so I did. Plus I will have authentication on both watches. I bought both on grey market. Sub-C new with open name on warrant card and SD here off of this forum. Thanks again!!!!!

djobala · 10 March 2012, 12:06 AM

Local AD does not open watch for insurance valuation so for peace of mind on authenticity plus warranty plus overhaul on dweller this was the best solution for me. I can use the evaluation for insurance quotes.

STDevil · 10 March 2012, 01:38 AM

I have sent watched to New York and Dallas. In each case, I was called by a very helpful person who talked me through all the details.

tomchicago · 10 March 2012, 01:40 AM

Keep your eye out for carrier pigeons on your front step :D

9 March 2012, 11:06 PM	#1
djobala "TRF" Member Join Date: Dec 2011 Location: Michigan Posts: 45	How will RSC Dallas contact me??? Hi all, I sent in 2 of my rolexes into RSC Dallas and they received them yesterday. Question is typically how long before I hear from Dallas on evaluation and how will they contact me through email or phone call. I sent in my p serial SD for overhaul(just purchased, works great but don't know of service history and plan on wearing daily and don't want water damage ect) and my Sub-C for evaluation for insurance purposes. Any comments/answers of past experience would be great. Thanks Danny

9 March 2012, 11:36 PM	#3
Nucengineer "TRF" Member Join Date: Apr 2008 Real Name: Jim Location: Waterford, CT Watch: Navitmer 1 B01 Posts: 516	I just had warranty work done by Dallas on my Sub C. They typically will call you within a day or two after receing your watches. They will usually email the estimates to you as well. They will provide an estimated work completion date as well. I found them to be pleasant and my Sub C has been running flawlessly since its return. If you have any other questions feel free to PM me. __________________ Regards, Jim

9 March 2012, 11:59 PM	#4
ecsub44 "TRF" Member Join Date: Feb 2011 Location: US Watch: Sub Posts: 3,175	Why send to RSC for an insurance eval? Seems a bit overkill to me. __________________ *侘寂 -- wabi-sabi --* acceptance of transience and imperfection by finding beauty in that which is imperfect, impermanent, and incomplete Commissioner of WEIRD POLICE , Badge # ecsub44

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9 March 2012, 11:24 PM	#2
zeuloa "TRF" Member Join Date: Dec 2009 Real Name: Jose Location: Here Watch: SEA-DWELLER Posts: 2,232	Sorry no answer as I've never sent anything directly to RSC. Just wanted to ask that you keep us posted on what they recommend for service and what they charge you for the insurance valuation. Good luck!

10 March 2012, 12:02 AM	#5
djobala "TRF" Member Join Date: Dec 2011 Location: Michigan Posts: 45	Thanks for info and I will keep you posted on evaluation for insurance. Sub -C is under warranty so the lady I spoke to before sending in said evaluation will be covered under warranty because I asked RSC Dallas to look at rehault alignment that bugs me. Its not perfectly centered cornet to 12 position. I figure for the price we pay detail is everything and am asking them to review alignment under warranty before it runs out as a workmanship issue. I will post outcome. Lady at rolex said to send in with warranty card so I did. Plus I will have authentication on both watches. I bought both on grey market. Sub-C new with open name on warrant card and SD here off of this forum. Thanks again!!!!!

10 March 2012, 12:06 AM	#6
djobala "TRF" Member Join Date: Dec 2011 Location: Michigan Posts: 45	Local AD does not open watch for insurance valuation so for peace of mind on authenticity plus warranty plus overhaul on dweller this was the best solution for me. I can use the evaluation for insurance quotes.

10 March 2012, 01:38 AM	#7
STDevil "TRF" Member Join Date: Apr 2011 Location: Seattle Posts: 82	I have sent watched to New York and Dallas. In each case, I was called by a very helpful person who talked me through all the details.

10 March 2012, 01:40 AM	#8
tomchicago Banned Join Date: Feb 2010 Location: Chicago Watch: 16710BLRO, 214270. Posts: 2,717	Keep your eye out for carrier pigeons on your front step :D

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