Replacement sapphire crystal for Milgauss GV

[RICARDOVASCO]

Hi all. My father-in-law just had a little problem with his Milgauss. It just dropped down from his wrist and the crystal got broken. Im sure here in Brazil it will cost a loooot to get fixed at Rolex AD. Do you guys know where I can buy the sapphire so I can get it fixed by a reputable person. I found this one on Ebay buy not sure if it must to be original from Rolex.

http://www.ebay.co.uk/itm/SAPPHIRE-W...item483f9c1432

Is there a sapphire brand which made this part for Rolex or not?

Thank you all for helping me ( him) .

Regards
Ricardo

[Starwalker]

Ouch!!!!!!!!!! that looks bad! Rolex will probably charge you a bomb for the crystal, and a small amount to replace it. Problem is that Rolex is the only one that makes the crystal. I wouldn't want to do any more damage to the watch, so I'd probably fork out the full amount due to the RSC cuz i got no other options!

[Plato]

I heard Rolex makes their own crystal...? I imagine it'll be hard to source if not just expensive. On a lighter note though, thanks for that pic as it will settle an argument I had with a buddy about that sapphire being completely green and not just the rim being green.

[Trouble15]

Ouch, that doesn't look good. Good luck getting find a replacement crystal.

[caryyee]

I think you've have to go thru Rolex, I don't think anyone makes a aftermarket green sapphire crystal?

[RICARDOVASCO]

Thank you guys! Im afraid to recommend an Ebay part like that. I wouldn't like to have one on my Daytona SS so I can't do that.
I think the best thing to do is quote that in Brazil ( Im sure it will cost a half price of the watch in US) and then wait until he travels to US and get it fixed there. What about the warranty? Does it cover any damage? The watch was bought brand new in Bahamas last year.

Regards
Ricardo

[RICARDOVASCO]

Originally Posted by caryyee

I think you've have to go thru Rolex, I don't think anyone makes a aftermarket green sapphire crystal?

This is the after market, isn't it?

http://www.ebay.co.uk/itm/SAPPHIRE-W...item483f9c1432

[caryyee]

Yes, best thing to do is to call Rolex in Brazil and get a cost from them. Let us know what they quote, will be interesting to see what the cost actually is. Unfortunately, it might be quite expensive ....

[RICARDOVASCO]

This pic can show the reason. Don't know how but the spring bar jumped off. He always like to wear watches with loose bands.

[Silvio Mosiello]

Ouch!

[Shamus]

I go to Brazil a lot. I am sure it's going to cost an insane amount of money to fix it in Sao Paulo. Could he mail it in to a service center in the US and have them mail it back? Or does it not work that way?

[caryyee]

Originally Posted by RICARDOVASCO

This is the after market, isn't it?

http://www.ebay.co.uk/itm/SAPPHIRE-W...item483f9c1432

Wow, I didn't know they existed! Well yes, the price looks quite reasonable. So, you now need a watchmaker to install it.

Also bear in mind, that if you ever take it into a Rolex service center for a service, and they detect you have non-original parts, they may refuse to service the watch, or insist that it be fitted with a genuine crystal before servicing it. However, for a crystal, they might not notice. But it is something the bear in mind.

[RICARDOVASCO]

Originally Posted by Shamus

I go to Brazil a lot. I am sure it's going to cost an insane amount of money to fix it in Sao Paulo. Could he mail it in to a service center in the US and have them mail it back? Or does it not work that way?

Yes. I will quote only to laugh a lot ; ) He can mail it to US but not sure if they can mail it back.

[jphj012]

Originally Posted by RICARDOVASCO

Thank you guys! Im afraid to recommend an Ebay part like that. I wouldn't like to have one on my Daytona SS so I can't do that.
I think the best thing to do is quote that in Brazil ( Im sure it will cost a half price of the watch in US) and then wait until he travels to US and get it fixed there. What about the warranty? Does it cover any damage? The watch was bought brand new in Bahamas last year.

Regards
Ricardo

Warranty means you will be covered if the product is defective. The damage on the crystal is due to physical damage. Therefore, warranty doesn't cover that I'm afraid. I hope you get your problems resolved. And you should fix the crystal asap before it gets worst. Best of luck~

[scrase123]

Originally Posted by RICARDOVASCO

Hi all. My father-in-law just had a little problem with his Milgauss. It just dropped down from his wrist and the crystal got broken. Im sure here in Brazil it will cost a loooot to get fixed at Rolex AD. Do you guys know where I can buy the sapphire so I can get it fixed by a reputable person. I found this one on Ebay buy not sure if it must to be original from Rolex.

http://www.ebay.co.uk/itm/SAPPHIRE-W...item483f9c1432

Is there a sapphire brand which made this part for Rolex or not?

Thank you all for helping me ( him) .

Regards
Ricardo

Hi Richardo

The same thing happened to my sea-dweller. I sent it off to Rolex and it took about 6 weeks to get it back. It wasn't that expense only £80 which is about $125. Hope you get it fixed soon.

[RICARDOVASCO]

Originally Posted by jphj012

Warranty means you will be covered if the product is defective. The damage on the crystal is due to physical damage. Therefore, warranty doesn't cover that I'm afraid. I hope you get your problems resolved. And you should fix the crystal asap before it gets worst. Best of luck~

Thanks James. Yes, I need to fix that asap before the crystal got all broken. Air and water can damage the rest of the watch if it happens.

[RICARDOVASCO]

Please guys, let me know if any of you knows someone who works in a Rolex AD so I can have an idea of the price to replace that. Just need to compare the service quote with the Brazilian quotation. I have no idea how much it would be.. 400..700..1000 usd..?
If you can ask them, I would appreciate that.

Thanks

[Sunster]

Ouch... Of all the Rolex crystals needing replaced... This one

[RICARDOVASCO]

We just called to Rolex store in Sao Paulo. They said if the problem is just replacing the sapphire it will cost 450 usd. Im really surprised about that. I was wondering something like 2000 usd.

[Tools]

Originally Posted by RICARDOVASCO

We just called to Rolex store in Sao Paulo. They said if the problem is just replacing the sapphire it will cost 450 usd. Im really surprised about that. I was wondering something like 2000 usd.

Rolex may look at it and decide that a service of the movement is necessary to ensure that there aren't any sapphire pieces that could get in and mess up the works.

For that, add another 6 or 700 bucks to the total.

[RICARDOVASCO]

Originally Posted by Tools

Rolex may look at it and decide that a service of the movement is necessary to ensure that there aren't any sapphire pieces that could get in and mess up the works.

For that, add another 6 or 700 bucks to the total.

Yes. A friend of mine said the same. Normaly they do like a "full service"so it can go until 1000 usd. Anyway, if we got this price in Brazil then is better to fix it over here. I was thinking about shipping it to US.

[HRV]

That was bad luck hope it ends well

[DJJon]

For sale at the embedded link, you pay $110 USD to get a decent quality non-Rolex aftermarket crystal. It says aftermarket right in the ad. This is what that particular seller specializes in - lower cost aftermarket parts that fit Rolex watches. Then you still have to pay a watchmaker to install it. If you ever take it to an RSC they will make you replace it to work on the rest of the watch.

For $450 USD you get the real deal, you know it is still all-genuine Rolex, have no worries about a future trip to an RSC, and keep its resale value in full intact. Plus that is the most distinguishing feature of a green Milgauss, who wants to wear it and look down and know the green crystal isn't even genuine???

No brainer: Let the RSC perform the special GV crystal replacement for $450 USD.

That's how I see it anyway. Good luck no matter which way you choose to go.

[mrbill2mrbill2]

Originally Posted by Tools

Rolex may look at it and decide that a service of the movement is necessary to ensure that there aren't any sapphire pieces that could get in and mess up the works.

For that, add another 6 or 700 bucks to the total.

That's my bet.

Do not just change the crystal - small pieces of sapphire will destroy the movement.

[Frosty]

They are replacing the crystal on my GMT II at the RSC for about $125, not including the service and a couple of other issues. I do not know what the green costs, but here is the number for the Beverly Hills RSC. (310) 271-6200

[Slider817]

Got a small chip in my Milgauss Green Crystal, brought it to Rolex Manhattan, it was $570 + Tax= $620.59, The Green crystal was $495, I forget exactly how much the regular crystal costs from Rolex, but it was much more expensive, labor is the same, which was $75

Get a local estimate, see if it is higher than this

Just Some Evidence

[Z-Sub]

Yes green crystal cost more to produce.

When I replaced the crystal on an older SD, it was around $180 USD