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ec51 · 21 February 2013, 01:28 AM

I plan on visiting the NYC RSC this coming Friday to have my 14060 looked at.

I recently noticed some dust on my dial and considering I will be in the area, I thought it made sense to stop by (coming from eastern Long Island).

I was wondering what to expect/not to expect when showing up at the RSC.

Can something like this be done as you wait? Has anyone had experience visiting the RSC with an issue like this?

Thank you!

kilyung · 21 February 2013, 01:30 AM

Call ahead. Depending on workload they may take care of it while you wait.

ec51 · 21 February 2013, 05:59 AM

No one ever had their watch worked on while they waited at NYC ?

Stuxnet · 21 February 2013, 07:44 AM

You can expect good courteous service. Rolex customer service (at least at the RSC in NYC) is one of the better customer service experiences one may encounter in today's world of "yeah whatever, call our service center in Bangalore". And you can expect some Lindt chocolate while you wait.

21 February 2013, 01:28 AM	#1
ec51 Banned Join Date: Apr 2011 Real Name: Eric Location: NY Watch: 14060M Posts: 1,642	NYC RSC Expectations I plan on visiting the NYC RSC this coming Friday to have my 14060 looked at. I recently noticed some dust on my dial and considering I will be in the area, I thought it made sense to stop by (coming from eastern Long Island). I was wondering what to expect/not to expect when showing up at the RSC. Can something like this be done as you wait? Has anyone had experience visiting the RSC with an issue like this? Thank you!

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21 February 2013, 01:30 AM	#2
kilyung 2024 SubLV41 Pledge Member Join Date: Jul 2009 Location: Cave Watch: Sundial Posts: 33,940	Call ahead. Depending on workload they may take care of it while you wait.

21 February 2013, 05:59 AM	#3
ec51 Banned Join Date: Apr 2011 Real Name: Eric Location: NY Watch: 14060M Posts: 1,642	No one ever had their watch worked on while they waited at NYC ?

21 February 2013, 07:44 AM	#4
Stuxnet Banned Join Date: Sep 2012 Location: NYC Posts: 570	You can expect good courteous service. Rolex customer service (at least at the RSC in NYC) is one of the better customer service experiences one may encounter in today's world of "yeah whatever, call our service center in Bangalore". And you can expect some Lindt chocolate while you wait.

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