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18 August 2013, 04:21 AM | #1 |
"TRF" Member
Join Date: Dec 2010
Location: California
Posts: 6
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Trouble with AP repair service
Heres the skinny:
I bought my ROO about 9 months ago. It stopped keeping time well so I took it to my authorized dealer and they sent it to AP for repair. This was on 5/30/13. I received a call from the AP repair center stating that the reason for my watch problems was compression damage that voided my warranty. So I have to pay $2000 to repair a watch I just bought. To make things worse, they said it would take 3 months to repair. Just called them today to get an update and now they say watch wont be ready until mid September! This cant be right!!!!!!!!!!!!!! Has anyone else had similar experiences with AP and their repair services. Am I getting screwed here...cuz it sure feels like it! |
19 August 2013, 01:11 PM | #2 |
"TRF" Member
Join Date: Mar 2013
Real Name: Felix
Location: Jakarta
Posts: 314
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if its still under warranty then u will not get charge at all...
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19 August 2013, 03:56 PM | #3 |
"TRF" Member
Join Date: Apr 2008
Real Name: Tony
Location: Oxfordshire, UK
Watch: 116680 & 116622
Posts: 3,953
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Whats compression damage?
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"...why oh why, didn't I take the blue pill...?" http://www.helenanddouglas.org.uk/ www.cheetah.org |
19 August 2013, 04:07 PM | #4 |
"TRF" Member
Join Date: Feb 2009
Real Name: TSW
Location: Le Brassus
Watch: Rolex & AP's
Posts: 27,449
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Another thread?
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