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2 December 2014, 09:53 PM | #1 |
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Sorry they all do that sir....?
Hi all
First post so be gentle with me Earlier this year I bought my first Rolex - a new Submariner non date. Didn't spot it initially in the shop as I had shiny new watch blindness but when I got home I noticed the bezel triangle does not exactly line up with the 12 o'clock marker. After numerous attempts trying to rotate to fall bang on 12 and rotating the bezel against the stop clockwise the best I could manage is around a third of a second off. I have returned to my AD who has sent the watch off to the RSC three times but it's come back the same every time. They are all like that sir has been the response. Now I know some may say it's minor but on a precision timepiece I expect, well, precision and although the bezel isn't critical for function I would expect the bezel to align perfectly. Worse now I know it's imperfect I can't help noticing it. I am about to sell the Sub because of a this and I now realise a Sea Dweller has a date but no cyclops so this will be next on my list. Thing is all SD in shop windows that I have viewed appear to all have the triangle off to the left by up to 1mm or so. Can anyone tell me if my quest to find a new aligned SD is futile? Thanks in anticipation |
2 December 2014, 09:57 PM | #2 |
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It's not entirely uncommon and it shouldn't keep you from enjoying the watch. Wear it, and enjoy it.
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2 December 2014, 10:00 PM | #3 |
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That would drive me nuts. Mine have all lined up perfectly. In light of the fact you bought the watch from them and they've tried to correct the problem, I'd ask them to find you another .
It seems odd to me that if their stance is that " they're all like that" they'd send it in for service to correct for the misalignment .. |
2 December 2014, 10:06 PM | #4 |
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No, not all of them do that. Ask your AD to compare. I doubt your AD sent it to a RSC. If they have a technician in-house than it is an easy fix. Otherwise look for an independent watchmaker who can fix it for you. No big deal and enjoy your watch
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2 December 2014, 10:06 PM | #5 |
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It was Watches of Switzerland that sent it in for me. The manager there agreed with me but the service centre couldn't/wouldn't help. It's no problem now as it will be for sale shortly -thought I could get away without a date as I'm not a cyclops fan but now realise an SD has a date and no cyclops so I will be actively looking for a perfectly aligned SD from an AD. My question to any SD 4000 owners is are your bezels PERFECTLY aligned or are my expectations too high and I might as well buy an omega (who after close scrutiny appear perfectly aligned!)
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2 December 2014, 10:07 PM | #6 |
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I think it's incredible that they don't all line up exactly. I have a Sub that lines up very nicely but the fact that this is even an issue with anybody at all annoys me. I mean, why not just design it to line up.... end of.... nobody would ever mention it again. They must be aware that it will annoy people. The OP is going to get rid of his watch because of it.
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2 December 2014, 10:10 PM | #7 |
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I took it into another AD for a second opinion and the manager checked his own hulk Sub and it was very slightly off to the left. He cursed me for pointing it out he hadn't noticed before. He said I was the third person he had spoken to that month with bezel misalignment problems...
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2 December 2014, 10:12 PM | #8 |
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It's like the last click before twelve is a third of a second before twelve so I can never get it to rest exactly even twisting it hard against the stop makes it better but still off
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2 December 2014, 10:14 PM | #9 |
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It is annoying, but be prepared for some people to come on later and tell you it doesn't matter, wear it and enjoy it, and all that. If it matters to you, then it matters. If you took it to an RSC they would fix it for you. Its the way the insert is seated in the bezel.
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2 December 2014, 10:15 PM | #10 |
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Nothing is perfect when you analyse it down to the nth degree.
Get past it and enjoy the watch. |
2 December 2014, 10:34 PM | #11 |
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My Root Beer from '91 as reference.
Spot on! |
2 December 2014, 10:37 PM | #12 | |
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I actually never thought of removing the bezel and shifting it slightly to be aligned. |
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2 December 2014, 10:41 PM | #13 |
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its a two min fix , they will prob do it while you wait ,
welcome to the forum. |
2 December 2014, 10:43 PM | #14 |
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2 December 2014, 10:46 PM | #15 |
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Two ways of fixing it, either remove the bezel and reposition the insert as mentioned (and there are pictorial threads here showing how), or simply file a small amount off the end of the click spring. Either way will align the insert.
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2 December 2014, 10:48 PM | #16 | |
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2 December 2014, 10:51 PM | #17 | |
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Nevertheless, if he finds it annoying it should and can be fixed. |
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2 December 2014, 10:55 PM | #18 |
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Close but not spot on by my eye. "They all do that" is sales speak for, "buy it, my sale is more important than your satisfaction."
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2 December 2014, 10:55 PM | #19 |
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Yes it's a ceramic bezel its a 2014 Sub.
So you think I have been blagged by the shop and it didn't go to the RSC after all? Any SD owners who can comment on their current watches? |
2 December 2014, 10:56 PM | #20 |
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2 December 2014, 11:05 PM | #21 | |
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I'm sure it has more to do with how the bezel was mounted vs. the ratchet alignment of the bezel. At least this logic makes sense to me Good luck! |
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2 December 2014, 11:18 PM | #22 | |
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2 December 2014, 11:24 PM | #23 | |
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2 December 2014, 11:27 PM | #24 |
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I got mine yesterday! I had read something similar on here before and it was the one thing I checked in the shop. I'd say like the root beer above it might be a bit left, but only by the hair on a bee's johnson. My OCD part has signed off as totally satisfied.
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2 December 2014, 11:28 PM | #25 |
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If you can spend a couple hundred dollars on a Seiko Monster and have it line up properly there is no reason to accept this on a $5k+ watch IMO.
It would bother me. |
2 December 2014, 11:31 PM | #26 | |
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I'm first to admit a little OCD - just like things right. I fear any sports Rolex will have the same issue so might have to keep saving for a Daytona or settle with an Omega |
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2 December 2014, 11:32 PM | #27 |
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2 December 2014, 11:33 PM | #28 |
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I think Adam is spot on. Really the only thing that matters in this discussion is the OP's customer satisfaction. And he is not satisfied. So the issue needs to be resolved to his satisfaction. Period.
That said, I would also doubt that this watch made it to the RSC. The AD is using double speak by saying "they all do that". In my experience, this is code speak for "this is not worth our trouble". |
2 December 2014, 11:33 PM | #29 | |
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Darn this watch obsession |
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2 December 2014, 11:48 PM | #30 | |
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Can you post a picture of your sub.
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ICom Pro3 All posts are my own opinion and my opinion only. "The clock of life is wound but once, and no man has the power to tell just when the hands will stop. Now is the only time you actually own the time, Place no faith in time, for the clock may soon be still for ever." Good Judgement comes from experience,experience comes from Bad Judgement,.Buy quality, cry once; buy cheap, cry again and again. www.mc0yad.club Second in command CEO and left handed watch winder |
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