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Old 11 May 2008, 06:30 AM   #1
SPACE-DWELLER
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Icon10 Going To The Rolex Manufactory Soon!

Unfortunately not I, though!

But my SS Daytona is going there!

I had an issue with it (see this thread) but got an AD watchmaker to correct it.

However, he left finger prints on the chrono hand and at the hands stack!

And the chrono hand is still off by ½ a second when reset!

So I phoned my AD (he did not do the repair, another AD did that), and he will have the Daytona sent to Rolex S.A. in Geneva to have it fixed. My AD will send it insured and cover all expenses for the repair job.

It will take 2 months before I get my Daytona back, but it will be worth the wait, imho.

I hope I can get Rolex to give it a customary buff, as well, to remove fine hairline scratches from the clasp and bracelet. Would Rolex charge me for that?

Since my AD has his store in another city, I will take the opportunity to visit my family, too. Therefore I will be offline for a couple of days.

CYA!
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LocTite 221: The Taming Of The Screw...
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Old 11 May 2008, 06:33 AM   #2
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Have fun with your family Bo! We'll miss ya!
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Old 11 May 2008, 07:13 AM   #3
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I just took some pics of the issues. The pics are "before service pics" so to speak.

It was not easy to capture the fingerprints / dust on the chrono hand and hands stack, but the other pics should show the chrono hand resetting issue well enough.

The "dust" on the chrono hand is NOT on the crystal:


Hands stack:


Chrono resetting issue:


Also, the clasp scratches the overside of the polished centre links of the bracelet. Quite common, I know that, but maybe Rolex can polish those scratches out. They drive me nuts.




I will post some "after service pics" when I get the Daytona back.
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LocTite 221: The Taming Of The Screw...
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Old 11 May 2008, 08:42 AM   #4
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Good luck Bo,
Cant believe a "watchmaker" would leave your watch in such a state.
Hope all goes well and it comes back looking like new
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Old 11 May 2008, 08:51 AM   #5
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Yes it´s easy to see and you can even match the print so you know who of the guys that have done it.

The first question I ask myself is:

How can there be a fingerprint?

You always handle the hands with a tweezer.

So Bo, it´s time to look for another watchmaker.

Good luck and have a great vacation my friend.

Jocke
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Old 11 May 2008, 09:05 AM   #6
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A watchmaker left fingerprints on your watch? Jocke's right, you need to look for another watchmaker.

I know you're going to get your watch back, good as brand new when it comes back from Rolex. They will charge you for buffing it.

Have a safe and enjoyable vacation. Hope to see you back here posting again soon!
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Old 11 May 2008, 09:13 AM   #7
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Like Jocke says, they should have been handling those hands with tweezers.

Finger oils on the gold is going to lead to corrosion down the road.. Any evaporation of the oils inside will settle right there too...it would just get worse...
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Old 11 May 2008, 09:25 AM   #8
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The Daytona will be back before you know it and besides you have your Sea Dweller now

Sean
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Old 12 May 2008, 02:19 AM   #9
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I can see a tiny flick of chicken on the tip of the second hand, Bo. Maybe the watchmaker used it as a toothpick. Now the whole dial needs to be sanitized by Rolex SA. lol.
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Old 12 May 2008, 03:55 AM   #10
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Originally Posted by SPACE-DWELLER View Post
.....
However, he left finger prints on the chrono hand and at the hands stack!
.....
Fellow Dane here.
Would you be willing to reveal whether or not the AD was Klarlund? I´m going to do business with them for the first time. Waiting for the GMT-IIC.
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Old 12 May 2008, 03:58 AM   #11
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Good luck, Bo. I hope they do a good, clean job this time!!
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Old 12 May 2008, 05:26 AM   #12
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Have fun with family. I will miss your posts. You watch should come back as good as new.
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Old 12 May 2008, 12:08 PM   #13
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Bo
I hope that your journey goes well and that you have a great time with your family.
It will be great to see you back.
I know that 2 months seems like a long time, but I have no doubt that it willbe worth the wait.
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Old 12 May 2008, 12:29 PM   #14
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We'll miss you Bo, have fun!
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Old 14 May 2008, 03:53 AM   #15
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Good luck BO, RSC will fix it like new, it will be worth the wait!
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Old 14 May 2008, 04:13 AM   #16
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Good Luck, Bo!!! I believe RSC can fix it. And Have A Nice Vacation.
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Old 14 May 2008, 03:34 PM   #17
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that's really bad quality in my opinion, have them sort it out asap
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Old 14 May 2008, 04:52 PM   #18
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That job would really peev me off!
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Old 15 May 2008, 04:53 PM   #19
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Quote:
Originally Posted by mldaytona View Post
I can see a tiny flick of chicken on the tip of the second hand, Bo. Maybe the watchmaker used it as a toothpick. Now the whole dial needs to be sanitized by Rolex SA. lol.


Too darned funny!

Quote:
Originally Posted by zerobuttons View Post
Fellow Dane here.
Would you be willing to reveal whether or not the AD was Klarlund? I´m going to do business with them for the first time. Waiting for the GMT-IIC.
Welcome to TRF!

Nope, the AD is not Klarlund. I have bought some Rolex watches from that AD, though. Service is good - if you have bought the watch from them. Their watchmakers are renowned for their quality work.

I hope you get your GMT IIc soon!
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LocTite 221: The Taming Of The Screw...
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Old 15 May 2008, 06:38 PM   #20
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What a bummer! i hope they polish the clasp for you.
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Old 15 May 2008, 07:25 PM   #21
SPACE-DWELLER
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I doubt that Rolex will polish anything on the watch without me paying for it. But I did ask for a "customary buffing". Let's see what happens. It's gonna be two tough months.
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Old 17 May 2008, 01:48 AM   #22
zerobuttons
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Welcome to TRF!
Thank you.
Quote:
Originally Posted by SPACE-DWELLER View Post
Nope, the AD is not Klarlund. I have bought some Rolex watches from that AD, though. Service is good - if you have bought the watch from them. Their watchmakers are renowned for their quality work.
Thank you for your answer. The bit about their skills at Klarlund and their level of service (which I experienced first hand when I was visiting the Vesterbrogade shop to try out the GMT-IIC) was what I had heard previously, so I was beginning to wonder...
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I hope you get your GMT IIc soon!
Me too!!!!!
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