ROLEXROLEXROLEXROLEXROLEXROLEXROLEXROLEXROLEXROLEXROLEXROLEX
6 December 2016, 12:49 PM | #1 |
Banned
Join Date: Apr 2011
Real Name: Eric
Location: NY
Watch: 14060M
Posts: 1,642
|
Rolex policy change re: access to parts...
I've heard from a reliable CW21 source that Rolex will soon limit access to GMT, Daytona, and Oyster Quartz parts.
Has anyone else heard anything similar? If this ends up happening, it will ultimately limit our choice to a RSC when it comes to service time. |
6 December 2016, 12:59 PM | #2 |
Banned
Join Date: May 2012
Real Name: CJ
Location: Kashyyyk
Watch: Kessel Run Chrono
Posts: 21,112
|
nope. not me.
|
6 December 2016, 01:56 PM | #3 |
2024 Pledge Member
Join Date: Dec 2012
Location: Harrisburg pa
Posts: 421
|
I have heard this, RSC is also the only place I know of that will service a deepsea. I don't believe they will sell deepsea parts to independents
|
6 December 2016, 02:01 PM | #4 |
"TRF" Member
Join Date: Apr 2013
Real Name: Josh
Location: Canada
Watch: undecided
Posts: 4,777
|
|
6 December 2016, 02:01 PM | #5 |
"TRF" Member
Join Date: Jan 2011
Real Name: David
Location: australia
Posts: 20,216
|
In Australia this has been the case for years
Sent from my iPhone using Tapatalk
__________________
watches many |
6 December 2016, 02:08 PM | #6 |
2024 Pledge Member
Join Date: Dec 2012
Location: Harrisburg pa
Posts: 421
|
Yes that is what I have been told. I know that with most independents I have talked to they must send worn parts to rolex for exchange before rolex will send them a replacement part. I wonder though if rolex asks what ref. number they need parts for when it comes to something like a balance staff for the 3135?
|
6 December 2016, 02:14 PM | #7 |
2024 Pledge Member
Join Date: Nov 2006
Real Name: Al
Location: Way Up North
Watch: your P's & Q's
Posts: 10,473
|
Rolex Canada's policy is pretty simple. They will service any Rolex they still have parts for unless it has what they deem an exotic dial (ie. one that can't be replaced if it gets scratched or damaged during service).
They overhauled this circa 1960 cocktail watch for Nancy about 5 years ago:
__________________
Member #1,315 I don't want to get technical, but according to chemistry alcohol IS a solution! |
6 December 2016, 02:20 PM | #8 |
"TRF" Member
Join Date: Mar 2011
Real Name: Me
Location: Australia
Watch: Daytona 116500LN
Posts: 677
|
Yes, this is indeed true. This trend will soon follow across the globe. A lot of small, independent watch makers are very peeved about it but what can you do? The argument is that only Rolex and the likes know how to fix their own watches, with their in-house tools and expertise. Personally, I think it's bullocks. It's just another way these companies can make more money out of service and parts.
|
6 December 2016, 05:09 PM | #9 | |
"TRF" Member
Join Date: Jan 2011
Real Name: David
Location: australia
Posts: 20,216
|
Quote:
Agree it is a bs policy to ensure a monopoly on movement servicing Sent from my iPhone using Tapatalk
__________________
watches many |
|
6 December 2016, 08:36 PM | #10 |
Banned
Join Date: Feb 2014
Location: UK / Spain
Watch: 39mm Explorer
Posts: 1,990
|
Chaps
Put yourself in Rolexes shoes. They have the right to control the parts they use and by restricting the distribution of those parts, they control the standard of repairs. It's all about protecting the brand and also offers more protection to the buyers of a pre owned Rolex. Regards Mick |
6 December 2016, 08:46 PM | #11 | |
Banned
Join Date: Jun 2015
Location: In Motion
Watch: my wrist presence
Posts: 7,436
|
Quote:
Fortunately for me my local AD has an in house Rolex trained and authorized watchmaker so I don't have to deal with RSC... |
|
6 December 2016, 09:01 PM | #12 |
"TRF" Member
Join Date: May 2012
Location: European Union
Posts: 588
|
Greymarket prices of most wanted pieces like inserts and (WG) Daytona dials will go to the moon probably.....
|
6 December 2016, 09:02 PM | #13 | |
TRF Moderator & SubLV41 2024 Patron
Join Date: Oct 2005
Location: .
Watch: 126610LN
Posts: 35,510
|
Quote:
__________________
JJ |
|
6 December 2016, 09:08 PM | #14 | |
"TRF" Member
Join Date: Mar 2011
Real Name: Me
Location: Australia
Watch: Daytona 116500LN
Posts: 677
|
Quote:
|
|
6 December 2016, 09:24 PM | #15 |
"TRF" Member
Join Date: Mar 2014
Real Name: Steve
Location: TO CAD, HCMC VN
Watch: MP 18946
Posts: 7,292
|
Hmm 7 months ago I purchased a DSSD sapphire no problem so this would be news to me.
|
6 December 2016, 11:01 PM | #16 |
Banned
Join Date: May 2009
Real Name: Ross
Location: Chicago Area
Watch: 6265 18K Daytona
Posts: 928
|
Any Chinese Watch factory can churn out 1000s of Rolex pal parts a day, just like they have with Valjoux and ETA parts. Not to worry. Parts will be available and Rolex will be the losers.
|
7 December 2016, 12:47 AM | #17 | |
"TRF" Member
Join Date: Sep 2009
Location: Canada
Posts: 4,010
|
Quote:
My Rolex trained watch maker and the other independents here were cut off buying replacement parts by Rolex a number of years ago. The one above is the only independent I' m aware of that still exists in BC . |
|
7 December 2016, 06:28 AM | #18 |
TechXpert
Join Date: Jun 2009
Real Name: Rik Dietel
Location: Seminole Fla
Watch: 5512 s/s Sub
Posts: 1,818
|
Well according to the law if you sell a product here you have to supply parts to repair it up to eight years it used to be 50 years but in 1986 the law was changed to 8 and that day we became a throwaway society. All to keep the economy of consumerism alive.
__________________
Century 21 Certified watchmaker Omega Service Provider Trained Omega OWME Certified. Rolex Parts Account Holder. |
7 December 2016, 08:13 AM | #19 | |
Banned
Join Date: Apr 2011
Real Name: Eric
Location: NY
Watch: 14060M
Posts: 1,642
|
Quote:
It's obvious a CW21 would have the necessary skills - but then again, I'm not quite sure that's the reason Rolex is changing its policy. It's all about the money. |
|
7 December 2016, 08:31 AM | #20 |
"TRF" Member
Join Date: Mar 2011
Real Name: Me
Location: Australia
Watch: Daytona 116500LN
Posts: 677
|
Bingo!
Btw, one of the watchmaker, whose blog I subscribe to, did mention that they will still be able to access parts from their network around the world, mostly for older models. It just makes their lives so much harder and unnecessarily more expensive. Their fear is that their job will eventually dwindle down to just changing batteries. Speaking of batteries, one of the watchmaker in town that I got to know quite well was telling me that 10 or so years ago, he used to be a Tag reseller. That privilege has been since taken away from him because Tag wants to 'control' their sales, service and repairs. However, what's funny is that the local Tag AD actually sends their watches to him to have batteries replaced and pressure tested. He charges around A$50 for his service but Tag whacks on another couple of hundreds because it's deemed to have been serviced by an authorised service centre! I find that rather unethical. |
7 December 2016, 08:47 AM | #21 |
2024 Pledge Member
Join Date: Jun 2013
Location: ATL
Watch: 126610LV
Posts: 2,752
|
I thought it was already hard for most Independents to get Oysterquartz parts?
|
8 December 2016, 12:59 AM | #22 |
Banned
Join Date: Apr 2011
Real Name: Eric
Location: NY
Watch: 14060M
Posts: 1,642
|
|
8 December 2016, 01:07 AM | #23 |
2024 SubLV41 Pledge Member
Join Date: Apr 2008
Real Name: Rommel
Location: Toronto Canada
Watch: 116710LN
Posts: 9,202
|
Maybe so but at least for me it wouldn't feel right doing this to my watch.
|
Currently Active Users Viewing This Thread: 1 (0 members and 1 guests) | |
Thread Tools | |
Display Modes | |
|
|
*Banners
Of The Month*
This space is provided to horological resources.