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Old 28 August 2020, 07:06 AM   #1
Guybrush
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How does it work with the AD? (re "Incoming")

This must be explained elsewhere on the forum but I don't know what search terms I'd use.

OK, you've been waiting for x months/years and you finally get the call from your AD telling you that your watch is (going to be) available. (This remains a fantasy scenario for me, to be clear.)

How does that work, exactly?

a) do they call telling you it's actually there, or that they've been told to expect it imminently?

b) can you go pick it up the same day, or do you need to arrange for payment first?

c) related: do ADs accept credit card for a purchase, or must you arrange for something like a wire transfer? Assume, here, I'm talking about a SS sub or GMT--something < or ~ 10k.

d) is it a big production, or simply a regular store transaction? I'm assuming that varies from place to place. I assume, too, that they will offer to size the watch for you, and will take care of warranty registration?


Sorry if this topic has been done to death. Please link me to another thread if/as appropriate.
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Old 28 August 2020, 07:09 AM   #2
t60
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A) Depends on the AD and what they say
B) Depends on the AD and what they say
C) Usually credit card. I haven't heard of an AD requiring a wire. Though this also depends on the AD and what they say.
D) Depends on the AD and what they say. I'd be surprised if they don't at least offer you a refreshment.
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Old 28 August 2020, 07:11 AM   #3
P1nky_Up
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A) most email/call/text when it arrived. Some I’ve heard will know a day or so earlier.
B) You can pick it up once you pay, typically they’ll give you a time frame that you need to come in by before they offer it to next person.
C) Depends on AD.
D) store transaction. From the sound of older threads, there used to be some sort of celebration when you spent $10-20k. Now it’s like the dealer is doing you a favor.
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Old 28 August 2020, 07:16 AM   #4
Benzsiam
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a. If they want to sell it to you, they will call you to let you know that it's available for you now.
b. Yes, you can pick it up the same day.
c. Yes, they accept credit card, you can pay when you pick it up.
d. It's just regular sell transaction and they will size for you to fit your wrist.
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Old 28 August 2020, 07:29 AM   #5
Harry-57
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Mt AD calls me when it's in. If I want it, I arrange to visit (it's by appointment at my AD at the moment for any visit), I look it over, try it on and pay if I want to proceed. The only watch I am currently waiting for is a SS BLRO. The procedure for this might be different, although this remains to be seen. It might involve an alteration to my will, leaving my place in the wait list to my next of kin, in the event that the wait is so long that I die of old age.
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Old 28 August 2020, 07:36 AM   #6
giruto
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Quote:
Originally Posted by Benzsiam View Post
a. If they want to sell it to you, they will call you to let you know that it's available for you now.
b. Yes, you can pick it up the same day.
c. Yes, they accept credit card, you can pay when you pick it up.
d. It's just regular sell transaction and they will size for you to fit your wrist.

Exactly


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Old 28 August 2020, 07:46 AM   #7
campfire
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Already well explained by others.

Good luck. Hope you get your watch soon. All the best.
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Old 28 August 2020, 08:05 AM   #8
JR16
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OP, don’t overthink things. If an AD has a watch you are waiting for they will call you. Then you show up at the store, hand over your credit card and pay, then wait while you size it. You may or may not be offered coffee, espresso , water, a soft drink and chocolate while you wait. The essentials get packed up and placed in a bag and you go home and post an “incoming.”

Good luck!


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Old 28 August 2020, 08:24 AM   #9
brandrea
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Mine sends me a WhatsApp, I drop what I’m doing and go immediately, I always pay by credit a card, yes it’s a big production
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Old 28 August 2020, 08:24 AM   #10
Guybrush
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Thanks all!
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Old 28 August 2020, 08:40 AM   #11
mister_poom
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In my case, this is how it goes. They tell me ~1 month prior to the Rolex delivery that my watch will come in and if I want it.
I can pay however I want to and they size the watch for me. They take care of the warranty too by activating it on the date of purchase.
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Old 28 August 2020, 08:55 AM   #12
train-time
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Quote:
Originally Posted by Guybrush View Post
This must be explained elsewhere on the forum but I don't know what search terms I'd use.

OK, you've been waiting for x months/years and you finally get the call from your AD telling you that your watch is (going to be) available. (This remains a fantasy scenario for me, to be clear.)

How does that work, exactly?

a) do they call telling you it's actually there, or that they've been told to expect it imminently?

b) can you go pick it up the same day, or do you need to arrange for payment first?

c) related: do ADs accept credit card for a purchase, or must you arrange for something like a wire transfer? Assume, here, I'm talking about a SS sub or GMT--something < or ~ 10k.

d) is it a big production, or simply a regular store transaction? I'm assuming that varies from place to place. I assume, too, that they will offer to size the watch for you, and will take care of warranty registration?


Sorry if this topic has been done to death. Please link me to another thread if/as appropriate.
From my experience, mostly in Maryland, depends on the AD and how imaginary their "list" is. When there we many AD's the list was a actual list and you got called when you name came up. Now that there are very few AD's, my experience with the few there are is that the list is not real and getting a hard to get piece requires some finesse and persistence in playing their game. Not as fair as it once was, but that's the way it is today.

Stop in often and be ready to buy when they go in the back and walk out with what you are looking for. Have your Amex with you and walk out with the watch. I size all my watches that way I take the risk of have a SA mangle the screws and links out of the equation.
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Old 28 August 2020, 09:04 AM   #13
Jagsie
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WhatsApp message that the watch I'm interested in is available.
"Would you like to look at the watch?"
Go in, check it out, pay, leave with big smile and smaller bank balance.
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Old 28 August 2020, 09:12 AM   #14
M45
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James Cameron and Panda Daytona literally get a call saying your watch is here, come and get it today or tomorrow at the latest or we call the next person.

Root beer they weren’t in too much of a hurry so they said within 3 to 5 days.

My dealer demanded I paid with credit card each time, not sure exactly why, but I really don’t care.

I’ve never had one of those champagne and red carpet experiences, most of the time they just make sure the serial number matches what’s in stock, bunch of random assholes run around, then I stuff it in my generic bag and I piss off back to my house.
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Old 28 August 2020, 09:17 AM   #15
Rado63
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Agree with what others have said, wish to add, that if and when they call if you can't answer the phone, be sure to respond back as soon as possible. And you need to be ready to buy. If you can't buy the day they call, then they may put you back in the queue.
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Old 28 August 2020, 11:02 AM   #16
EndlessEight
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My SAs correspond via text message.

If a timepiece has been allocated to me, regardless of when I pick it up.
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