Tudor quality concerns

[drummerdunc]

Over the last 5 years I have purchased four Tudors.
A Black Bay Heritage (Burgundy), a blue Pelagos, a Black Bay GMT and most recently (2020) a Black Bay 58 (blue).

So as you can tell, I'm a bit of a Tudor fan.

But my fondness for the brand is beginning to wane somewhat due to the fact I've had to send two of my four Tudors back for repair, and both with 'date issues'. Sadly, my Black Bay GMT developed the infamous date issue and I was without it for about 3 months whilst it was fixed under warranty by Tudor. Touch wood it has been OK since.

But my real issue with Tudor is now because of a problem with my Pelagos, purchased new from an AD in Oct 2017. I have a date setting issue with it. Essentially, when the watch winds down and one has to wind it to get it going again, the crown position to set the date does not engage and the date cannot be set. Even now when the watch is fully wound, the date cannot be set. So it has gone back to my AD who have sent it back to Tudor.

I have been sent a repair estimate from my AD as the watch is out of warranty and they say that it is due a routine service which will correct the date issue. This will cost me £240.00. The watch is barely 4 years old and not routinely worn.

So what with this, and the GMT date issue, I'm dubious of Tudor quality now, especially with date complications!

Shame, as it has kind of put me off the brand now.

PS - I've asked my AD to pass on my dissatisfaction to Tudor for what that's worth.