Spotify and Onkyo receiver

[mmutte]

Last week my onkyo NR676 stopped streaming Spotify. All other inputs work flawlessly.
It is exceedingly frustrating as I use this receiver for my outdoor speakers and we spend a large amount of time in the backyard. I’ve reset everything imaginable in the system (modem, router, deleted apps reinstalled them etc)
Still nothing.
There are a couple threads online that don’t seem to have a solid fix.
Has anyone else experienced this? Any ideas??

I purchased the receiver about 5 yrs ago. Everything else on it works without issue.
Thanks for any and all ideas

[enjoythemusic]

Since Onkyo went into bankruptcy very recently, maybe that's part of the problem?

[mmutte]

Originally Posted by enjoythemusic

Since Onkyo went into bankruptcy very recently, maybe that's part of the problem?

Thank you, Steven, for the input.
Unfortunately, I think you are correct.
I’m thinking it has to be some sort of licensing issue as I have a Denon receiver
that I use for another part of the house and it streams Spotify without issue.

Guess I’m in the market for another receiver!

[JasoninDenver]

Not to insult your intelligence, but have you done the firmware update on the Onkyo followed by a hard reset and then reinstalled the app on your tablet device?

Only reason I asked was because I have an Anthem that similarly disappeared from my Spotify list and this was the solution after doing everything you previously mentioned.

[JasoninDenver]

Oh, and set up the Onkyo with a static IP if you don't presently have it.

[swils8610]

I had a problematic Onkyo receiver a few years back. I took it to a local repair shop and they fixed for less than $100. Never was a fan of the Onkyo once I had one. I went with Yamaha next time around and it’s been solid. Trying fixing it first It you like it.


Sent from my iPhone using Tapatalk Pro

[Fredcohiba]

Are you sending the music to the outdoor speakers via a Zone type channel?
When spring began again this year, I turned on my Zone 2 on my Yamaha but had no music on my deck. I couldn’t figure it out, it was maddening. Finally I went into setup and realized at some point this winter I set up my receiver as seven channel and no Zone. As soon as I reset it to main plus Zone, viola, music on the deck..

[mmutte]

Originally Posted by JasoninDenver

Not to insult your intelligence, but have you done the firmware update on the Onkyo followed by a hard reset and then reinstalled the app on your tablet device?

Only reason I asked was because I have an Anthem that similarly disappeared from my Spotify list and this was the solution after doing everything you previously mentioned.

No insult at all
This is exactly the kind of info I am looking for!
Doing this next

[mmutte]

Originally Posted by Fredcohiba

Are you sending the music to the outdoor speakers via a Zone type channel?
When spring began again this year, I turned on my Zone 2 on my Yamaha but had no music on my deck. I couldn’t figure it out, it was maddening. Finally I went into setup and realized at some point this winter I set up my receiver as seven channel and no Zone. As soon as I reset it to main plus Zone, viola, music on the deck..

Thanks for the reply
Zone 2 is operational as I can play FM and AM tuner without issues.

[mmutte]

Originally Posted by JasoninDenver

Not to insult your intelligence, but have you done the firmware update on the Onkyo followed by a hard reset and then reinstalled the app on your tablet device?

Only reason I asked was because I have an Anthem that similarly disappeared from my Spotify list and this was the solution after doing everything you previously mentioned.

Winner winner
Jason, my man!

Needed a hard reset and firmware update.
Back in business!

I have a cold beer with your name on it next time you are in New Orleans!!

Thanks to all who chimed in

Matt

[enjoythemusic]

Great news!