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keschete · 21 February 2009, 01:59 AM

Ackkk, what a mess, I took my ladies datejust off and when I went to pick it up I accidently dropped it on the tile.

I smashed the crystal and I haven't had time to go to my AD yet, I turned the watch face down and pulled out the crown.

Anyone else had this happen? How musch do you think it will cost me to get it fixed? I think glass got in the date area and the broken glass wedged the dials stopped.

I am sooo upset, any advice would help.

kyle L · 21 February 2009, 02:12 AM

Any pictures?

doc_colton · 21 February 2009, 02:15 AM

Quote:

Originally Posted by kyle L

Any pictures?

Sadist.....

But seriously, I'm sure Rolex will have no trouble repairing it, regardless of the damage and it will come back looking like brand new. Now as far as the cost, I have no idea, but it won't be cheap.

stang1 · 21 February 2009, 02:23 AM

Sorry to hear that. Sometimes luck is just not on your side.

chenx15 · 21 February 2009, 02:27 AM

150 to replace the crystal

ocwatching · 21 February 2009, 02:33 AM

I feel so bad for you...and your wallet

kyle L · 21 February 2009, 02:42 AM

I'm sure it could be fixed, but it'll be costly.

Dalton · 21 February 2009, 02:44 AM

I usually charge about $80, some AD's will do $100-150, and RSC will do it for $150 plus a 1-3 week turnaround.

emmagee · 21 February 2009, 02:57 AM

I shattered the crystal on my Sub 2-3 months after I got it, I don't remember what it cost as this was 23 years ago. I was in college at the time at took it to the nearest AD for repair, they sent it to a RSC and I got it back several months later. Five or six years after that I had it serviced, as there wasn't a local AD, I took it to a highly recommended local watchmaker. When I picked it up he asked me if I'd ever broken the crystal, surprised he could tell, I told him yes and asked him how he knew, he said the inside of the case was full of shards of the crystal.

I was telling Bob Ridley about this last time I was at his shop, he told me you could train anyone to work on watches, but you couldn't instill the passion in them. I'm glad Bob is local to me!

GeoGio Greece · 21 February 2009, 04:02 AM

Quote:

Originally Posted by keschete

Ackkk, what a mess, I took my ladies datejust off and when I went to pick it up I accidently dropped it on the tile.

I smashed the crystal and I haven't had time to go to my AD yet, I turned the watch face down and pulled out the crown.

Anyone else had this happen? How musch do you think it will cost me to get it fixed? I think glass got in the date area and the broken glass wedged the dials stopped.

I am sooo upset, any advice would help.

Kaya,

You have to do a FULL service, as to avoid the risk to have fragments of glass in the gears. The watch has to be cleaned and checked in every little detail. Good Luck !

miked · 21 February 2009, 04:12 AM

damn a lot of people are dropping their watches lately,

I think you did the right thing by putting the watch face down and pulling the crown out. Should not be to much to get repaired, Good luck

WatchTimes · 21 February 2009, 05:31 AM

"Kaya,

You have to do a FULL service, as to avoid the risk to have fragments of glass in the gears. The watch has to be cleaned and checked in every little detail. Good Luck ! "

X2

Do not just replace the crystal as if any glass shards are stuck inside it could cause some serious headaches down the road which will cost quite a bit more.

I am guessing you are looking at 600 +

bodybump · 21 February 2009, 06:08 AM

$150 to change the crystal like what chenx said..but it might be cheaper because yours is a ladies datejust...was it plastic or crystal?? Dont worry they will clean all the broken glass...

Lisa · 21 February 2009, 06:15 AM

Kaya, was this the lady DJ that had the diamond bezel? Did it pop off? If you send the watch in for service, be sure to send the original bezel in, too.... but you probably already knew this...

Flaxmoore · 21 February 2009, 06:20 AM

Is there a brittleness issue with the sapphire crystals? I've accidentally whacked my Citizen with a hammer more than once, without so much as a scratch. It's just a mineral glass crystal.

Mrdi · 21 February 2009, 06:40 AM

Service plus crystal.
500 + 100 ar RSC
Depends on who does the service.

DSJ · 21 February 2009, 07:18 AM

Another good pitch for: Insure your watch folks!

Andad · 21 February 2009, 11:28 AM

Quote:

Originally Posted by Flaxmoore

Is there a brittleness issue with the sapphire crystals? I've accidentally whacked my Citizen with a hammer more than once, without so much as a scratch. It's just a mineral glass crystal.

Obviously you're not hitting it hard enough Casey.

Sorry to hear about the damage Kaya.

Lion · 21 February 2009, 11:37 AM

Kaya sorry you had an incident with your watch. We all know it can be fixed but hopefully your psych isn't bruised to badly!!!

Flaxmoore · 22 February 2009, 06:16 AM

Quote:

Originally Posted by directioneng

Obviously you're not hitting it hard enough Casey.

Sorry to hear about the damage Kaya.

Perhaps.

I recognize that every "crystal" that is actually a crystalline structure has its fracture lines- even diamond will fracture- but it seems odd that such a short fall is enough to crack sapphire when such won't break glass.

My watch is essentially a Citizen copy of an Air King, so it's not as if it's overbuilt.

Gasoil4ever · 22 February 2009, 06:33 AM

Sorry to ear about that!

Get it fixed and it will be ok !

Parachrom · 22 February 2009, 06:38 AM

My 18 yr old Sd has had its crystal given several good whacks and even underwater. Nary a scratch or break. At recent service they said it was in serviceable shape, I told them to change it out anyway because it was 18 years old.

Widows Son · 22 February 2009, 06:53 AM

I learned my lesson recently. From now on, I never put on, or take off a watch unless over carpeting. Don't ask me how I know this.

jm433 · 23 February 2009, 03:26 AM

Same thing happened to me. i later found out that tile floors are a sapphire crystal's worst enemy. I had my gmt ii fixed at the RSC in San Francisco. I paid 180 for the new crystal. I also had a full service done, which is highly recommended to get any crystal shards out of the movement -- they can enter through the date window. That was covered by warranty in my case, but if it isn't, you are looking at another 3 to 500 bucks.

JJ Irani · 23 February 2009, 03:29 AM

Sorry to hear that, Kaya. A full service will be required.

Good luck - JJ

onkyo · 23 February 2009, 03:40 AM

Hopefully, you were near service time .......

And did not just complete it. Ouch.

Sorry to hear about this accident.

xjeeunitx · 23 February 2009, 05:51 AM

I had a chip in my z serial explorer just couple of days ago. I went to the local ad and they replaced the whole crystal for $180. I guess i got robbed for $30 but i had my watch within 45 minutes of walking in. As long as the shattered crystal didn't enter the movement and was a clean crack, it shouldn't cost that much. If it did enter the movement, they might charge for a full service, which will run you $500 plus $150. I was a little skeptical when they brought back my watch because i found residue of a white paste substance on my watch. I thought they just buffed it out instead of replacing the whole thing. The crown coronet was still there instead of the lec s, which is proof of a replacement service crystal. Either way though, i walked in thinking i wouldn't see my rolex for a hot minute but walked out in an hour very excited! Hope this helps pal.

21 February 2009, 01:59 AM	#1
keschete "TRF" Member Join Date: Oct 2007 Real Name: Kaya Location: Louisiana Watch: 116500 Posts: 3,575	Help, Smashed my cystal! Ackkk, what a mess, I took my ladies datejust off and when I went to pick it up I accidently dropped it on the tile. I smashed the crystal and I haven't had time to go to my AD yet, I turned the watch face down and pulled out the crown. Anyone else had this happen? How musch do you think it will cost me to get it fixed? I think glass got in the date area and the broken glass wedged the dials stopped. I am sooo upset, any advice would help.

21 February 2009, 02:27 AM	#5
chenx15 "TRF" Member Join Date: Oct 2008 Location: somewhere Posts: 2,891	150 to replace the crystal __________________ 16 GS Titles 16 AMS titles (1 short of Agassi) 23 Consecutive GS semifinals 17/18 of the last GS finals, 237 consecutive weeks #1 5 consecutive wimbledon + 1 = 6 cups 5 consecutive US open 4 Australian open 1 Sweet french open a crown for every achievement The Greatest Of All Time loves Rolex

21 February 2009, 02:33 AM	#6
ocwatching "TRF" Member Join Date: Jan 2009 Real Name: Phil Location: CA Posts: 5,374	I feel so bad for you...and your wallet __________________ too much into watches...

21 February 2009, 05:31 AM	#12
WatchTimes 2024 ROLEX DATEJUST41 Pledge Member Join Date: Jun 2008 Real Name: JYogi/Jeremy Location: Metro Detroit USA Watch: It's a Rolex! Posts: 5,787	"Kaya, You have to do a FULL service, as to avoid the risk to have fragments of glass in the gears. The watch has to be cleaned and checked in every little detail. Good Luck ! " X2 Do not just replace the crystal as if any glass shards are stuck inside it could cause some serious headaches down the road which will cost quite a bit more. I am guessing you are looking at 600 + __________________ "You won't rise to the occasion - you'll default to your level of training." Barrett Tillman Kentucky Colonel, Tennessee Squire & Combat Leprechaun

21 February 2009, 06:08 AM	#13
bodybump ⭐⭐⭐⭐⭐⭐ 2024 SubLV41 Sponsor & Boutique Seller Join Date: Sep 2008 Real Name: Oscar Location: Florida Watch: Me!!! Posts: 23,233	$150 to change the crystal like what chenx said..but it might be cheaper because yours is a ladies datejust...was it plastic or crystal?? Dont worry they will clean all the broken glass... __________________

21 February 2009, 02:12 AM	#2
kyle L "TRF" Member Join Date: Feb 2009 Location: USA Watch: Rolex Explorer I Posts: 10,278	Any pictures?

21 February 2009, 02:23 AM	#4
stang1 Member Join Date: Oct 2007 Real Name: George Location: CT Watch: Rolex Datejust Posts: 210	Sorry to hear that. Sometimes luck is just not on your side.

21 February 2009, 02:42 AM	#7
kyle L "TRF" Member Join Date: Feb 2009 Location: USA Watch: Rolex Explorer I Posts: 10,278	I'm sure it could be fixed, but it'll be costly.

21 February 2009, 02:44 AM	#8
Dalton TechXpert Join Date: Mar 2008 Real Name: Dal Location: Seattle Watch: 168000 Posts: 1,614	I usually charge about $80, some AD's will do $100-150, and RSC will do it for $150 plus a 1-3 week turnaround.

21 February 2009, 02:57 AM	#9
emmagee Member Join Date: Nov 2008 Location: Texas Posts: 237	I shattered the crystal on my Sub 2-3 months after I got it, I don't remember what it cost as this was 23 years ago. I was in college at the time at took it to the nearest AD for repair, they sent it to a RSC and I got it back several months later. Five or six years after that I had it serviced, as there wasn't a local AD, I took it to a highly recommended local watchmaker. When I picked it up he asked me if I'd ever broken the crystal, surprised he could tell, I told him yes and asked him how he knew, he said the inside of the case was full of shards of the crystal. I was telling Bob Ridley about this last time I was at his shop, he told me you could train anyone to work on watches, but you couldn't instill the passion in them. I'm glad Bob is local to me!

21 February 2009, 04:12 AM	#11
miked "TRF" Member Join Date: Jul 2007 Location: Connecticut Watch: speedy, po,rlx gmt Posts: 236	damn a lot of people are dropping their watches lately, I think you did the right thing by putting the watch face down and pulling the crown out. Should not be to much to get repaired, Good luck

21 February 2009, 06:15 AM	#14
Lisa "TRF" Member Join Date: Sep 2007 Location: oklahoma city Posts: 15,741	Kaya, was this the lady DJ that had the diamond bezel? Did it pop off? If you send the watch in for service, be sure to send the original bezel in, too.... but you probably already knew this...

21 February 2009, 06:20 AM	#15
Flaxmoore Member Join Date: Dec 2008 Real Name: Casey Location: Toledo, Ohio Watch: Alpha Milsub Posts: 704	Is there a brittleness issue with the sapphire crystals? I've accidentally whacked my Citizen with a hammer more than once, without so much as a scratch. It's just a mineral glass crystal.

21 February 2009, 06:40 AM	#16
Mrdi Banned Join Date: Mar 2006 Location: PA Posts: 3,478	Service plus crystal. 500 + 100 ar RSC Depends on who does the service.

21 February 2009, 07:18 AM	#17
DSJ "TRF" Member Join Date: Dec 2007 Real Name: David Location: USA Watch: your step! Posts: 7,882	Another good pitch for: Insure your watch folks! __________________ Rolex. The Rolex of watches. 16570 Expy2 Noir, 116710 GMT Master II, 2552.80 SMP

21 February 2009, 11:37 AM	#19
Lion "TRF" Member Join Date: Jan 2009 Real Name: Leo Location: Midwest Watch: GMT-II 16710 PEPSI Posts: 21,461	Kaya sorry you had an incident with your watch. We all know it can be fixed but hopefully your psych isn't bruised to badly!!! __________________ SS GMT-II 16710 PEPSI(Z-serial#) THE ONLY DIFFERENCE BETWEEN MEN AND BOYS IS THE PRICE OF THE TOYS!!! MontBlanc Meisterstuck Doue Silver Barley MontBlanc Meisterstuck Solitaire Doue Signum Proud Card Carrying Member of the Curmudgeons.....Yikes!!!

22 February 2009, 06:33 AM	#21
Gasoil4ever "TRF" Member Join Date: Oct 2008 Location: Cameroun Watch: GS Snowflake Posts: 1,534	Sorry to ear about that! Get it fixed and it will be ok ! __________________ 16710 GMT Master II "M" , SD4000, GS Snowflake, Stowa Marine Original.

22 February 2009, 06:38 AM	#22
Parachrom "TRF" Member Join Date: Jul 2008 Location: canada Posts: 721	My 18 yr old Sd has had its crystal given several good whacks and even underwater. Nary a scratch or break. At recent service they said it was in serviceable shape, I told them to change it out anyway because it was 18 years old.

22 February 2009, 06:53 AM	#23
Widows Son "TRF" Member Join Date: Apr 2008 Location: Hudson Ohio Posts: 3,564	I learned my lesson recently. From now on, I never put on, or take off a watch unless over carpeting. Don't ask me how I know this.

23 February 2009, 03:26 AM	#24
jm433 "TRF" Member Join Date: Jun 2008 Real Name: James Location: California Posts: 312	Same thing happened to me. i later found out that tile floors are a sapphire crystal's worst enemy. I had my gmt ii fixed at the RSC in San Francisco. I paid 180 for the new crystal. I also had a full service done, which is highly recommended to get any crystal shards out of the movement -- they can enter through the date window. That was covered by warranty in my case, but if it isn't, you are looking at another 3 to 500 bucks.

23 February 2009, 03:29 AM	#25
JJ Irani Fondly Remembered Join Date: May 2005 Real Name: JJ Location: Auckland, NZ Watch: ALL SOLD!! Posts: 74,319	Sorry to hear that, Kaya. A full service will be required. Good luck - JJ __________________ Words fail me in expressing my utmost thanks to ALL of you for this wonderful support during my hour of need!! I firmly believe that my time on planet earth is NOT yet up!! I shall fight this to the very end.......and WIN!!

23 February 2009, 03:40 AM	#26
onkyo Banned Join Date: Apr 2008 Real Name: Pav Location: Manhattan Posts: 11,495	Hopefully, you were near service time ....... And did not just complete it. Ouch. Sorry to hear about this accident.

23 February 2009, 05:51 AM	#27
xjeeunitx 2024 Pledge Member Join Date: Aug 2008 Posts: 5,533	I had a chip in my z serial explorer just couple of days ago. I went to the local ad and they replaced the whole crystal for $180. I guess i got robbed for $30 but i had my watch within 45 minutes of walking in. As long as the shattered crystal didn't enter the movement and was a clean crack, it shouldn't cost that much. If it did enter the movement, they might charge for a full service, which will run you $500 plus $150. I was a little skeptical when they brought back my watch because i found residue of a white paste substance on my watch. I thought they just buffed it out instead of replacing the whole thing. The crown coronet was still there instead of the lec s, which is proof of a replacement service crystal. Either way though, i walked in thinking i wouldn't see my rolex for a hot minute but walked out in an hour very excited! Hope this helps pal.

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