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wpl11972 · 21 March 2009, 06:08 AM

Been here all week. Went to buy a watch for my wife. She took forever. Finally picked out a movado and pick up an Invicta pro diver beater watch. They discounted the watch and gave me a two year warranty then brought the watch back up to oringinal price. Went to put it on my Tourneau account. They said it cant be done because the watch was discounted. The guy went ahead and worked up the sales ticket for non promotional. Went back next day to buy another watch tried to do the same thing they said we can not do it. The other guy got in trouble for doing that. So I walked out. Im just gona deal with my local AD back in Delaware.

iSellJerseyShore · 21 March 2009, 06:15 AM

They have too many restrictions at Tourneau, drives me nuts!! You should have strolled across the street to the Rolex Boutique in Wynn or paid a visit to Horologio in the Venetian.

I have never bought anything from Horologio, however I can attest that the sales staff is extremely patient and knowledgeable of their product offerings. During one of my many visits I had a salesman tour me through the whole store and provide me with informational tid bits about each watch brand. It was a very very informative visit.

-Frankie

sirjohnbrian · 21 March 2009, 06:18 AM

With the limited experience I have, I would not buy a Rolex from Tourneau. They have this weird policy that if you spend $50k at their store, they can get you a SS Daytona. If I had that money, I'd certainly spend it elsewhere and still get the Daytona.

kyle L · 21 March 2009, 06:24 AM

I'm not happy with the NYC Time machine. Pisses me off when people don't want to help you because you are a kid. Psh.

The GMT Master · 21 March 2009, 06:28 AM

Quote:

Originally Posted by kyle L

I'm not happy with the NYC Time machine. Pisses me off when people don't want to help you because you are a kid. Psh.

Indeed, courtesy is severely lacking when us younger WIS-es are after a watch - I got treated like dirt at H. Samuels when buying a £100 Rotary beater, I would have gone somewhere else if anywhere else stocked the particular model I wanted

NYC6 · 21 March 2009, 06:42 AM

Four days ago I walked into Tourneau in Huntington, Long Island. The salesman and manager were friendly and helpful. About an hour later I walked out sporting new Submariner ND COSC at 10% under MSRP. I will do business with them again.

gettocard · 21 March 2009, 06:54 AM

Tourneau in Vegas tried to sell me a fake back in 2002.....I've sent an email to Rolex but it was never replied. I hate them. Vegas is the worst place in the world to buy a Rolex.

Omega_Precision · 21 March 2009, 07:01 AM

Quote:

Originally Posted by gettocard

Tourneau in Vegas tried to sell me a fake back in 2002.....I've sent an email to Rolex but it was never replied. I hate them. Vegas is the worst place in the world to buy a Rolex.

Explain please.

The GMT Master · 21 March 2009, 07:11 AM

Quote:

Originally Posted by Omega_Precision

Explain please.

X2, I'm intrigued.

iSellJerseyShore · 21 March 2009, 07:21 AM

Quote:

Originally Posted by Omega_Precision

Explain please.

X3 - Interested to know the specifics behind this..

Meng16 · 21 March 2009, 07:23 AM

x4 I want to know too.

kyle L · 21 March 2009, 07:31 AM

x5

gettocard · 21 March 2009, 07:37 AM

Quote:

Originally Posted by Omega_Precision

Explain please.

I was looking to trade in my DJ and they came out with a perfectly fake Sub 16610. It was an incredibly good replica,nice and sturdy steel.
They brought out the box,old one,no papers and just the anchor...

The watch was really perfect,except for the fact that the second's hand was totally wrong(short,bad movement) Stickers were only on the sides and not on the bracelet,no laser hologram (it was 2004) and the dial was not shiny black enough. Thank god I was a WIS already...someon else could have been easily tricked...
I've asked them to show me a display TT Sub they have and they just almost passed out... Manager was shaking....all the other employees left the floor ( Rolex section was upstairs back then).
Got my deposit back and left...with my DJ.

The Second · 21 March 2009, 07:39 AM

Ive heard a lot of complaints about Tourneau, i visited a Tourneau store once and they were not very professional

Sperry · 21 March 2009, 08:04 AM

Delaware? There is a very agreeable, family-run AD a bit north, in East Petersburg, PA [Free shipping avoids tax].

wpl11972 · 21 March 2009, 10:25 AM

Ill look them up in petersburg when I get home on Monday.

Ill also go to the Venetian tomorrow. I was in the Wynn a couple of days ago. They had a S/S GMTII. The lady was nice. Their was another post the other day where a guy just wanted to go out to the watch store and talk watches. I think he called it Rolexing. I would like to know a little more about other watches and thier history too. More power to me when I walk in.

Also I was in Tourneau in King Of Prussa PA. We were talking about watches. The sales guy thought I had a sub until I told him its a seadweller. He said not everyone ownes a SD. Just dont see them. I was looking at Breitling Avenger Chrono. Polished S/S. Grey face.

Working on my next watch. Looking at DSSD,GMTII,Breitling avenger. I tried on the deepsea. Its big next to my SD. But that would be another watch not everyone has. Would like to do it before the next price increase. Before it goes over 10K.

onkyo · 21 March 2009, 10:47 AM

Quote:

Originally Posted by kyle L

I'm not happy with the NYC Time machine. Pisses me off when people don't want to help you because you are a kid. Psh.

Your too young for that type of language my little man.

arkwhaler · 21 March 2009, 12:07 PM

Quote:

Originally Posted by kyle L

I'm not happy with the NYC Time machine. Pisses me off when people don't want to help you because you are a kid. Psh.

Dude are you on that show "gossip girl"?

mck22 · 21 March 2009, 12:12 PM

I was in vegas over December and couldnt get a salesperson to even look at me.

Ning Dynasty · 21 March 2009, 12:29 PM

Quote:

Originally Posted by mck22

I was in vegas over December and couldnt get a salesperson to even look at me.

Same thing happened to me last time I was in Vegas. I'm pretty sure they're used to the EZ sale there in Vegas. People win and go buy a watch. They don't want to be bothered by someone actually looking at a watch. Forget them...you don't want to buy a watch there. Buy one near home and build a relationship with a local AD....

Have fun looking in Vegas...at the watches of course

arkwhaler · 21 March 2009, 12:37 PM

They are pretty friendly at the wynn, but are rigid with prices.

rpryan55 · 22 March 2009, 12:50 AM

I was in Vegas a month ago. I was astounded at the sheer number of high end watch stores there. I'm used to some very deep discounts on my watches and not a single Vegas dealer could match my normal percentage off MSRP (by a long shot, BTW) so there was no way I was going to buy a watch from any Vegas dealer.

BigHat · 22 March 2009, 03:59 AM

Quote:

Originally Posted by arkwhaler

They are pretty friendly at the wynn, but are rigid with prices.

X2. They are a BIG chain and have very little local flexibility but they do have some. As a reg. customer I get decent discounts and great service. My experience on watch buying in Vegas all stems from reading here. My impression is that they capitalize on the impetuousness of tourists and stay close to retail. Suspect the vast majority of buyers will buy a watch and never come back, thus no need to nurture relationships.

fjpikul · 22 March 2009, 02:14 PM

They will ship out of state and hence no tax.

Lamone · 22 March 2009, 03:22 PM

I'm not happy with Tourneau in general

21 March 2009, 06:08 AM	#1
wpl11972 Member Join Date: Mar 2008 Real Name: William Lauer Location: Delaware Watch: Rolex Seadweller Posts: 22	Not happy with Las Vegas Tourneau Been here all week. Went to buy a watch for my wife. She took forever. Finally picked out a movado and pick up an Invicta pro diver beater watch. They discounted the watch and gave me a two year warranty then brought the watch back up to oringinal price. Went to put it on my Tourneau account. They said it cant be done because the watch was discounted. The guy went ahead and worked up the sales ticket for non promotional. Went back next day to buy another watch tried to do the same thing they said we can not do it. The other guy got in trouble for doing that. So I walked out. Im just gona deal with my local AD back in Delaware.

21 March 2009, 06:18 AM	#3
sirjohnbrian "TRF" Member Join Date: Oct 2008 Location: PA Watch: 'chu lookin' at??? Posts: 964	With the limited experience I have, I would not buy a Rolex from Tourneau. They have this weird policy that if you spend $50k at their store, they can get you a SS Daytona. If I had that money, I'd certainly spend it elsewhere and still get the Daytona. __________________ "Clothes make the man. Naked people have little or no influence on society." Mark Twain "Facts are meaningless. You could use facts to prove anything that's even remotely true." Homer Simpson SS Midsize DJ 68274 "L" TT Jubilee DJ 116233 "Z" Sea Dweller DS 116660 "V" SS White Dial Daytona "V"

21 March 2009, 12:12 PM	#19
mck22 "TRF" Member Join Date: Dec 2008 Real Name: Brent Location: St Louis Watch: Rolex Sub Date Posts: 1,516	I was in vegas over December and couldnt get a salesperson to even look at me. __________________ 16610 Submariner GMT Master II 16710 1675

22 March 2009, 12:50 AM	#22
rpryan55 "TRF" Member Join Date: Jan 2007 Real Name: Dick Location: USA Watch: SubND,DD,SSDaytona Posts: 2,257	I was in Vegas a month ago. I was astounded at the sheer number of high end watch stores there. I'm used to some very deep discounts on my watches and not a single Vegas dealer could match my normal percentage off MSRP (by a long shot, BTW) so there was no way I was going to buy a watch from any Vegas dealer. __________________ “The only reason for time ....................... is so that everything doesn't happen at once." Albert Einstein

21 March 2009, 06:15 AM	#2
iSellJerseyShore "TRF" Member Join Date: Apr 2007 Real Name: Frankie Location: NJ - JerseyShore Watch: GMT-Master IIc Posts: 1,023	They have too many restrictions at Tourneau, drives me nuts!! You should have strolled across the street to the Rolex Boutique in Wynn or paid a visit to Horologio in the Venetian. I have never bought anything from Horologio, however I can attest that the sales staff is extremely patient and knowledgeable of their product offerings. During one of my many visits I had a salesman tour me through the whole store and provide me with informational tid bits about each watch brand. It was a very very informative visit. -Frankie

21 March 2009, 06:24 AM	#4
kyle L "TRF" Member Join Date: Feb 2009 Location: USA Watch: Rolex Explorer I Posts: 10,278	I'm not happy with the NYC Time machine. Pisses me off when people don't want to help you because you are a kid. Psh.

21 March 2009, 06:42 AM	#6
NYC6 "TRF" Member Join Date: Mar 2009 Real Name: Dennis Location: L.I./N.Y. Watch: SUBMARINER 14060M Posts: 2,769	Four days ago I walked into Tourneau in Huntington, Long Island. The salesman and manager were friendly and helpful. About an hour later I walked out sporting new Submariner ND COSC at 10% under MSRP. I will do business with them again.

21 March 2009, 06:54 AM	#7
gettocard Banned Join Date: Dec 2008 Real Name: Andy Location: EU Watch: them come and go.. Posts: 2,052	Tourneau in Vegas tried to sell me a fake back in 2002.....I've sent an email to Rolex but it was never replied. I hate them. Vegas is the worst place in the world to buy a Rolex.

21 March 2009, 07:23 AM	#11
Meng16 "TRF" Member Join Date: Feb 2009 Location: Canada Watch: Sea Dweller "V" Posts: 102	x4 I want to know too.

21 March 2009, 07:31 AM	#12
kyle L "TRF" Member Join Date: Feb 2009 Location: USA Watch: Rolex Explorer I Posts: 10,278	x5

21 March 2009, 07:39 AM	#14
The Second Banned Join Date: Jul 2008 Location: Lost Watch: Watchless(for now) Posts: 267	Ive heard a lot of complaints about Tourneau, i visited a Tourneau store once and they were not very professional

21 March 2009, 08:04 AM	#15
Sperry "TRF" Member Join Date: Jan 2009 Real Name: Jim Location: Alpha Posts: 3,383	Delaware? There is a very agreeable, family-run AD a bit north, in East Petersburg, PA [Free shipping avoids tax].

21 March 2009, 10:25 AM	#16
wpl11972 Member Join Date: Mar 2008 Real Name: William Lauer Location: Delaware Watch: Rolex Seadweller Posts: 22	Ill look them up in petersburg when I get home on Monday. Ill also go to the Venetian tomorrow. I was in the Wynn a couple of days ago. They had a S/S GMTII. The lady was nice. Their was another post the other day where a guy just wanted to go out to the watch store and talk watches. I think he called it Rolexing. I would like to know a little more about other watches and thier history too. More power to me when I walk in. Also I was in Tourneau in King Of Prussa PA. We were talking about watches. The sales guy thought I had a sub until I told him its a seadweller. He said not everyone ownes a SD. Just dont see them. I was looking at Breitling Avenger Chrono. Polished S/S. Grey face. Working on my next watch. Looking at DSSD,GMTII,Breitling avenger. I tried on the deepsea. Its big next to my SD. But that would be another watch not everyone has. Would like to do it before the next price increase. Before it goes over 10K.

21 March 2009, 12:37 PM	#21
arkwhaler Member Join Date: Jan 2009 Location: flyover america Watch: 114270 Posts: 236	They are pretty friendly at the wynn, but are rigid with prices.

22 March 2009, 02:14 PM	#24
fjpikul "TRF" Member Join Date: Nov 2008 Location: Illinois Posts: 16	They will ship out of state and hence no tax.

22 March 2009, 03:22 PM	#25
Lamone Banned Join Date: Nov 2007 Location: NYC Watch: ya mawt! Posts: 3,448	I'm not happy with Tourneau in general

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