Strange problem with new Daytona Ceramic

[padi56]

Originally Posted by GGGMT

Well, many people have numerous watches that they wear in rotation, say, a few times a month for a few days at a time. It’s time consuming and wear and tear to pop the crown and wind em up every couple weeks, reset the time, including the GMT hand or annual Calendar etc etc. a nice winder: well that’s just nice, safe and easy.


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Well myself been wearing Rolex watches for over 50 years never felt the need for one on these machine things. Even when when I had manual wind Rolex now they got wound up almost daily for decades without problems and they had screw down crowns. As for being time consuming it must take all of 30 seconds to wind and set any Rolex watch. Now agree with watches that have many many complications which no Rolex has, yes then a machine winder could be a convenience .

[m j b]

Three thoughts:

a) Don't hesitate to send it back. They won't take it personally. What would happen if you sent it back in its non-running state? Would it likely restart if jostled in transit?
2) I have had two watches do the same thing. One was a new Omega Speedmaster, and a sharp-eyed forum member (OF) spotted a loose screw that would occasionally jam up the works. Of course, that watch had a display back, which helped spot that. The other watch I have is currently at the manufacturer for the same kind of thing; it's a GMT Monta and it would keep perfect time until it would just stop for no particular reason.
c) see "a" above. Send it back until they get it right.
iv) I don't use a winder. When I rotate, I just set the time and date and wind it. It's not that difficult.

[GGGMT]

Originally Posted by padi56

Well myself been wearing Rolex watches for over 50 years never felt the need for one on these machine things. Even when when I had manual wind Rolex now they got wound up almost daily for decades without problems and they had screw down crowns. As for being time consuming it must take all of 30 seconds to wind and set any Rolex watch. Now agree with watches that have many many complications which no Rolex has, yes then a machine winder could be a convenience .

You got about 15 years on me, Peter (and 10x the posts here)! Totally agree on the simple models (no date sub and X1) but geez, ever try and set the date on a 1601? Or a 16570? 216570? Round and round and round and round and round and ... lots of turns!!


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[r_afficionado]

Originally Posted by fcracer

Thanks all for your help. I will try to wind it more and see if it helps. If it continues to stop unexpectedly, I’ll try RSC again. Will report back in a few months on the resolution, even if it turns out to be me at fault.

If RSC is local to you, I would take it back to them and ask them to keep it until problem occurs. I have never had to give my watch a good shake or start chrono to kick start movement after it has been manually wound fully. That does not seem normal to me. I own 2 Daytonas 116520 & 116500ln and have never had to do that with either of them. I recommend you take back to RSC and let them keep until problem is found and resolved.

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[HiBoost]

Originally Posted by fcracer

1. Wind the watch more than 60 times and set the watch on my desk. Sometimes it will go to 70 hours and other times it will randomly stop as soon as 2.5hrs and anywhere between that time and 70 hours.

It doesn't seem like people are actually reading your post. To those asking if you are moving enough or if it is fully wound, you pretty much addressed that in point 1. 60 winds and stopping 2 hours later is a problem. Having to shake the watch or start the chrono to get it to start even with many winds sounds like the same problem. Your issue doesn't sound like it is related to the amount of power you have in your mainspring (from winding and/or movement) but rather it seems like your escapement has an issue that causes it to stop ticking. I'm not a professional watchmaker of course, just a hobbyist. But I have a box full of watches with fully wound mainsprings that only run for a short time and stop as a result of some other mechanical issue in the movement. The most recent one had a bent guard pin on the pallet fork. In certain situations it would hit the roller and stop the balance.

Do you have a way to video the test at home? If it first happens after 60 hours that would be a bit tedious, but if you sometimes see a failure after 2 hours you might catch it on camera. It would be interesting if it stopped after two hours, and then you bumped it to get it going again (but do not wind any more) to see how much longer it lasted. If it went another 40 hours or something you would have obviously proved it wasn't out of power reserve at the time it stopped on its own.

[ppbskis]

This happened to my and other members as well 116500 last year or so. It should have been overhauled like mine was at the official rolex center under warranty.
You need to take it to another dealer.

[fcracer]

Originally Posted by ppbskis

This happened to my and other members as well 116500 last year or so. It should have been overhauled like mine was at the official rolex center under warranty.
You need to take it to another dealer.

Thanks for the info! Did they say what was wrong with the watch?

[ppbskis]

Sorry to hear of your issues with a Daytona.
As you experienced my watch would stop overnight with I assume plenty of spring charge.
Next morning it would be stopped.
I returned it to the AD and picked it up with the service paperwork only indicating that the watch was repaired under warranty.

Wish I could give you more details.
Hood luck getting it sorted, make sure they send it out and not allow the in-house watchmaker to tinker come more.

Best Wishes
Joe


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[zion_rasta]

User error

[watchwatcher]

I've actually experienced close to the same thing you've described with a 2017-ish Daytona. The watch tech at the AD checked it out and believes the issue is too much amplitude, something I'd never heard of. Anyway, it's at the RSC now, so we'll see what happens.

If it's possible, you may want to see if you can get an amplitude check before you send it back to the RSC, to point them in the right direction. Good luck,

[Gekota]

The next time it happens (the watch stopping and moving again when you start the chronograph), take a video of the problem so that you can show it to RSC when you take it in.

Hope everything checks out fine!

[jb85]

Hi all, first time post! I have this exact same issue with my October 2020 Daytona, it is with Rolex St James now, I will report back when it is fixed!

100% not user error, I have had several Rolex over the years and none of them have done this!

[fcracer]

Hi all,

I promised I would follow-up this post with the final resolution so that it may help others in the future. The various ideas provided in this thread unfortunately did not work and the watch continued to stop dead randomly and much earlier than its power reserve would indicate.

I took the watch back to RSC and asked them to test it again. I was pretty unhappy about having to leave the watch for another two weeks; while intermittent, the problem would come up every few days so I was confident two weeks would be sufficient for the problem to surface.

I got a call after a week saying that they would offer a full servicing and asked if I wanted to polish the few scratches the watch had. I of course declined the polishing, but was happy with the servicing offer.

I've had the watch back now for more than two weeks and it runs perfect. Even without using the winder, it has not run out of power. I purposely let it run down so that I could test if it still needed a jolt to get it going. Fortunately, it now starts running after only a few turns of the crown.

In conclusion, my Daytona is working great again and RSC was impressive in how they dealt with this. I even took a loupe to the watch and it looks like they did a flawless servicing with no marks or dust on anything.

Hope his helps someone in the future!

[fcracer]

Originally Posted by zion_rasta

User error

[Chiboy]

Originally Posted by fcracer

Hi all,

I promised I would follow-up this post with the final resolution so that it may help others in the future. The various ideas provided in this thread unfortunately did not work and the watch continued to stop dead randomly and much earlier than its power reserve would indicate.

I took the watch back to RSC and asked them to test it again. I was pretty unhappy about having to leave the watch for another two weeks; while intermittent, the problem would come up every few days so I was confident two weeks would be sufficient for the problem to surface.

I got a call after a week saying that they would offer a full servicing and asked if I wanted to polish the few scratches the watch had. I of course declined the polishing, but was happy with the servicing offer.

I've had the watch back now for more than two weeks and it runs perfect. Even without using the winder, it has not run out of power. I purposely let it run down so that I could test if it still needed a jolt to get it going. Fortunately, it now starts running after only a few turns of the crown.

In conclusion, my Daytona is working great again and RSC was impressive in how they dealt with this. I even took a loupe to the watch and it looks like they did a flawless servicing with no marks or dust on anything.

Hope his helps someone in the future!

Good deal and thanks for the update.

[214270Explorer]

Happy to hear the issue is all sorted out.
Thank you for updating us.

[Solo118]

Originally Posted by fcracer

Hi all,

I promised I would follow-up this post with the final resolution so that it may help others in the future. The various ideas provided in this thread unfortunately did not work and the watch continued to stop dead randomly and much earlier than its power reserve would indicate.

I took the watch back to RSC and asked them to test it again. I was pretty unhappy about having to leave the watch for another two weeks; while intermittent, the problem would come up every few days so I was confident two weeks would be sufficient for the problem to surface.

I got a call after a week saying that they would offer a full servicing and asked if I wanted to polish the few scratches the watch had. I of course declined the polishing, but was happy with the servicing offer.

I've had the watch back now for more than two weeks and it runs perfect. Even without using the winder, it has not run out of power. I purposely let it run down so that I could test if it still needed a jolt to get it going. Fortunately, it now starts running after only a few turns of the crown.

In conclusion, my Daytona is working great again and RSC was impressive in how they dealt with this. I even took a loupe to the watch and it looks like they did a flawless servicing with no marks or dust on anything.

Hope his helps someone in the future!

Great to hear it worked out for you!

I had a problem with a Daytona of mine, they "fixed" it twice and still had the same issue.

I went back one last time very unhappy, and the service advisor said they would do a full tear down service, which fixed everything in the end.

I would have advised you to request a full service rather than a small adjustment or two that they would usually do.