ROLEXROLEXROLEXROLEXROLEXROLEXROLEXROLEXROLEXROLEXROLEXROLEX
12 January 2022, 05:15 PM | #1 |
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Dial Change
Hello everybody,
I visited my AD before Christmas and order dial for my watch. I paid money for dial and they ordered dial for me. Now AD said rolex called them and said dial changing with that color is not possible anymore. What can I do, I paid my money already? Is there anyway to contact Rolex Headquarter? If I can reach them, could they help me ? |
12 January 2022, 09:22 PM | #2 |
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They won't supply you with a dial. Rolex has never given out parts like this in recent times.
You can do dial swaps, but only on certain models, if the dial you want was an option for your watch when you purchased it. These dial swaps are usually only done as part of a service. Rolex usually only does swaps when a service is due or nearly due, i.e. at least 5 years from purchase. In some cases, such as the steel daytona, the results are mixed and it is becoming more apparent Rolex doesn't want to swap dials on those, no matter how long has passed since purchase. Phone your local service centre and ask them. |
12 January 2022, 10:16 PM | #3 |
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Ask for a refund from the AD?
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12 January 2022, 10:23 PM | #4 | |
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Quote:
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12 January 2022, 10:24 PM | #5 |
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12 January 2022, 10:30 PM | #6 |
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Real Name: Vince
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Refund is the only option. You can want something different, but you won’t get something different. So save yourself the stress and just get your money back.
Alternatively, if you really really really want the dial, source it through non-official channels and get an independent watch service centre to swap the dial, accept you can never send your watch to Rolex for a service. Sent from my iPhone using Tapatalk
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Time is limited, make every second count. Patek Philippe Nautilus 5990 - AP Royal Oak 15300 - AP Royal Oak 15450 Blue - AP Royal Oak 15450 Silver - AP Royal Oak Offshore 26480 - Royal Oak Offshore 15710 - Rolex Sea Dweller 116600 - Rolex Daytona 116519 - Rolex GMT 126710 BLRO - Omega Speedmaster Reduced - JLC Reverso GMT Moonphase - TAG Microtimer - Dent Pocket Watch - JLC Atmos Phases de lune |
12 January 2022, 10:31 PM | #7 |
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Call RSC to find out yourself, if they still say no, just get your refund.
Normally you cannot order additional dial, I am surprised that AD took that order.
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Rolex: 116621, 126333, 126711CHNR, 114060, 116500LN White, 126660 JC, 126710BLNR, 126710BLRO, 116610LV, 126610LN, 126610LV, 116508 YG Green Dial, 124300 Turquoise, 126719BLRO Meteorite dial, 228235 Olive dial ,126755SARU, 116505 RG Black dial, 326934 Blue Sky D. AP: 15451ST Blue, 15500OR w/Bracelet, 14790SA, 14790BA, 26022BC(Salmon) PP: 5524R, 5712G, ALS: Time Zone 136.032, Cartier: WGSA0030, WSSA0061, YG Oct. 2965, Carree 2961, YG Carree, Tank W5000156 Breguet: 7137BA, MontBlanc: 109996" |
12 January 2022, 11:37 PM | #8 |
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12 January 2022, 11:57 PM | #9 |
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Google Rolex Service Center in France or Call Rolex boutique/AD and get information from them.
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Rolex: 116621, 126333, 126711CHNR, 114060, 116500LN White, 126660 JC, 126710BLNR, 126710BLRO, 116610LV, 126610LN, 126610LV, 116508 YG Green Dial, 124300 Turquoise, 126719BLRO Meteorite dial, 228235 Olive dial ,126755SARU, 116505 RG Black dial, 326934 Blue Sky D. AP: 15451ST Blue, 15500OR w/Bracelet, 14790SA, 14790BA, 26022BC(Salmon) PP: 5524R, 5712G, ALS: Time Zone 136.032, Cartier: WGSA0030, WSSA0061, YG Oct. 2965, Carree 2961, YG Carree, Tank W5000156 Breguet: 7137BA, MontBlanc: 109996" |
12 January 2022, 11:59 PM | #10 |
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Get refund from AD. Go direct to a service center. Would talk to both Dubai and London since you might get different answers.
FWIW, I think the dial change policies change from time to time on different references. And parts policies change for AD's/watch maker accounts as well. |
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