ROLEXROLEXROLEXROLEXROLEXROLEXROLEXROLEXROLEXROLEXROLEXROLEX
1 October 2022, 08:28 PM | #61 |
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Real Name: Francisco
Location: San Juan, PR
Watch: Is Ticking !
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Francisco ♛ 16610 / 116264 Ω 168.022 / 2535.80.00 / 310.30.42.50.01.002 / 210.90.42.20.01.001 Zenith 02.480.405 2FA security enabled |
1 October 2022, 11:03 PM | #62 |
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Join Date: Feb 2020
Location: UK
Posts: 366
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Rolex AD confessions
For those who asked: When the other SA told me back then that my name wasn’t on my list I thought that maybe there was a mistake. So after double checking she said she couldn’t see my name. I told her the date of purchase which was the same day the other SA promised to put my name down. Nothing. I asked if she could check with the other SA and put it in again if needed and she suggested we’d try to call the other SA. He told her he doesn’t remember and regardless the list is currently closed so can’t do anything about it. I was disappointed but tbh considering the popularity of the model when it released I didn’t think having my name would guarantee getting it anyways. So I let it be.
I’m not mad about not being on the list or being lied to, I’m not mad about the couple cutting the line or the way I was treated when I was denied going into the store. I was just truly disappointed of how everything was done by the same SA. I don’t think I can explain it better, it’s the attitude and the rude manner which I felt was done on purpose on each of my visits. When you get the same crappy experience from the same person over and over again you understand it’s just the way they operate and not just an unfortunate- one time incident. It doesn’t matter if You’re a client with purchase history or someone who walks in that store for the first time. People and especially trained staff at a place like that should treat others with minimum respect and curtsey. As I said, this has nothing to do with Rolex as a brand and I still enjoy the watches I got from them in the past while traveling around. Sent from my iPhone using Tapatalk |
2 October 2022, 12:28 AM | #63 | |
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Location: UK
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Quote:
I certainly think at this point an e mail to the manager of the store clearly highlighting what happened may well be your best option now. Hope you get the watch you are looking for one way or the other |
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2 October 2022, 12:54 AM | #64 |
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Join Date: Jan 2010
Location: UK
Watch: GMT
Posts: 8,385
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They don’t want, or need your business. Sad, but true.
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2 October 2022, 12:54 AM | #65 |
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Join Date: Jan 2010
Location: UK
Watch: GMT
Posts: 8,385
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2 October 2022, 01:51 AM | #66 |
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Join Date: Aug 2022
Location: Cali
Posts: 1,955
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Shockingly bad customer service!
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4 October 2022, 08:44 AM | #67 |
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Join Date: Dec 2016
Location: Las Vegas NV
Watch: 14060M COSC
Posts: 1,336
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What would people do if there were no more AD’s to go and cuddle up with?
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4 October 2022, 01:01 PM | #68 |
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Join Date: Oct 2010
Location: LonZealand
Posts: 830
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What did you sell, what's left to punt and what did you replace em with?
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14 October 2022, 08:14 AM | #69 |
"TRF" Member
Join Date: Feb 2020
Location: UK
Posts: 366
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Rolex AD confessions
Just a little update. So I’ve posted on this thread my terrible experience with that Rolex SA that took place about 2 weeks ago.
Got a call today from someone nicer: Now I feel a bit better, although I’m still a Rolex reject Sent from my iPhone using Tapatalk |
14 October 2022, 08:21 AM | #70 |
2024 SubLV41 Pledge Member
Join Date: Mar 2017
Location: United States
Watch: Rolex and Patek
Posts: 11,420
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Why are they limiting customers in the store? Is this still a Covid protocol there?
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14 October 2022, 08:30 AM | #71 |
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Join Date: Feb 2020
Location: UK
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14 October 2022, 09:49 AM | #72 |
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Join Date: Apr 2021
Location: USA
Posts: 354
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Post on your thread in the AP section. AP calls are the best! Although I’m very very happy with my Rolex AD.
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14 October 2022, 10:12 AM | #73 |
Banned
Join Date: Mar 2022
Location: on the moon
Posts: 134
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manners maketh man' they say. this is one thing a lot of businesses lack, i would say that's a very poor way to conduct business. Absolutely unacceptable.
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14 October 2022, 11:15 AM | #74 | |
Banned
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Location: USA
Posts: 459
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Wow Incredible!
Quote:
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14 October 2022, 01:40 PM | #75 |
2024 Pledge Member
Join Date: Oct 2019
Real Name: Alex
Location: Europe
Watch: A few
Posts: 2,238
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Well done! Beautiful watch. Wear it in good health my friend.
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15 October 2022, 12:34 AM | #76 |
"TRF" Member
Join Date: Dec 2021
Location: US
Posts: 2,219
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Great AP. Enjoy!
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15 October 2022, 03:49 AM | #77 |
"TRF" Member
Join Date: Apr 2019
Location: California
Watch: GMT BLNR
Posts: 1,513
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Lucky you, cuz the AP boys ain't calling me. UGHHHH
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15 October 2022, 11:29 AM | #78 | |
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Join Date: Nov 2015
Real Name: Grant
Location: U.S.
Watch: GMT 1675 PCG Gilt
Posts: 5,850
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Quote:
That last one….. oh, man! Just another WIS who loves to trade. IG @bladeandwatch1
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Just another WIS who loves to trade... |
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15 October 2022, 11:37 AM | #79 |
2024 SubLV41 Pledge Member
Join Date: Nov 2015
Real Name: Grant
Location: U.S.
Watch: GMT 1675 PCG Gilt
Posts: 5,850
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OP, you came out on top with that 50th AP purchase. Congrats!
I would not plan to visit that Rolex AD again. Bunch of tossers if they allow someone to work there and speak that way to customers. I would tell the manager and offer the manager a chance to apologize. You got the last laugh. Cheers. Just another WIS who loves to trade. IG @bladeandwatch1
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Just another WIS who loves to trade... |
15 October 2022, 12:01 PM | #80 |
"TRF" Member
Join Date: Dec 2008
Real Name: Len
Location: SoCal
Watch: 116610LN
Posts: 987
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Congrats on a great AP. Enjoy it in the best of health.
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16 October 2022, 12:01 PM | #81 |
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Join Date: Feb 2022
Location: Greece
Posts: 33
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Disgusting attitude... Things like this shouldn't fly anymore, we've all had enough. Now, no offense, I get it if you're someone who looks like is just going in the boutique for the banter or to make some YouTube video or TikTok (and even then you could argue that it's still perhaps not okay), but not only are you being talked to in a rude manner, you're told top come back later and then they let someone else inside.. I don't know what their deal is as of lately, things are pretty similar in my country as well. You'll walk into a boutique dressed nicely and everything and you're being treated as total rubbish
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20 October 2022, 03:03 AM | #82 |
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Join Date: Mar 2018
Location: Ohio
Watch: Submariner 14060M
Posts: 683
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I don't know what is worse, treating you poorly before you enter the door (or in your case, not even let you in) or treat you nicely in the store, but never sell you a Rolex even after waiting years and spending money on a couple of other watches (Tudor and Omega).
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20 October 2022, 03:11 AM | #83 |
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Join Date: Dec 2017
Location: New Orleans
Posts: 1,175
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I love these posts, Rolex can take a long walk off of a short pier these days, enjoy the AP!
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20 October 2022, 04:01 AM | #84 |
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Join Date: Jun 2021
Location: Europe
Posts: 505
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@OP are you kidding me :))) congratulations!!
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RLX: 116520 White, 116520 Black, 116710BLNR, 126710BLRO, 116400, 126610LN, 114060 | AP: 15300ST | PP: 5711/1A-011, 5146G-010 |
20 October 2022, 04:41 AM | #85 |
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Join Date: Oct 2022
Location: Berlin
Posts: 58
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Awful story...
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20 October 2022, 04:58 AM | #86 |
"TRF" Member
Join Date: May 2018
Location: UK
Posts: 832
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I once was treated like this by Mercedes’ dealer maybe 30years ago as I went to buy a car.
Since then I’ve lost count of the amount of Audi and bmw I’ve purchased. But never even looked at Merc since. I feel similar toward Rolex now |
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