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20 May 2023, 08:10 AM | #1 |
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How do you feel about Tudors?
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20 May 2023, 08:58 AM | #2 | |
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20 May 2023, 11:01 AM | #3 |
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I've often wondered about the commission angle wrt SAs at ADs. For example: AD is a POS shop that caters to the connected and well-heeled, ignores the average Joe long-term Rolex fanboys. SA is sympathetic to the latter, SA gets commission on sales regardless of who the sale goes to. SA pushes allocation to average Joe to get the commission, but AD shop says no based on their preferred clientele formula. So in the end, our collective angst is more directed to the owners of these ADs, and not the SAs, correct?
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20 May 2023, 11:26 AM | #4 |
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Great post, thanks for sharing!
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20 May 2023, 11:51 AM | #5 |
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Jesus..this escalated rather quickly. OP is just posting something that everyone knows...this is NOT like suddently something that came to surface.
In my area, some AD's open tell walk in customers that in order to be alloted a sports model, you HAVE TO buy 1) Tudor 2) Datejust 3) any jewerly. And this is only to get on a waitlist. I mean, sneaker heads already know Nike does something similar to limited edition shoes only avaailble in the SNKR app and the drop literally lasts minutes when it opens up. And some insider rumor that Youtubers, influeneces somehow get these releases behind the scene.... It's retail business we are talking about and its dirty. Ever buy a truck recently? On high sought after models, Stealerships are openly charging $5-$10k on top of msrp prices and if u wanna buy it, shut up and pay that price or walk out the parking lot. I paid msrp for my RangerRover during Covid...now the same models are going for $15k+ dealer markups .....and people actually buying it. While it sounds illegal to milk customers on retail items, it is what it is. Welcome to the retail world of luxury items. |
20 May 2023, 11:52 AM | #6 |
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Hell of a first post. Real? Fake? Who knows
If not real why in the actual hell would someone take the amount all of that that took to write. On the other hand it sounds like the trials, tribulations and beliefs all new wannabe Rolex owners think. Who knows. Not like we haven’t heard all of this 50 million times over.
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20 May 2023, 12:19 PM | #7 |
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I was hoping this post would make its way here. It was deleted on Rolex Reddit (which like much of Reddit is a circlejerk). Whether it's real or not (seems real to me), I think we're a more responsible forum that will discuss it.
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20 May 2023, 12:22 PM | #8 |
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What did we really learn from this? Even if true, ok we all pretty much knew this. This is a game, a challenge, step up or move on. I used to work retail when I was young. It was horrible and won’t ever do that again. But would I come on to post what everyone pretty much already knows? Nope.
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20 May 2023, 12:54 PM | #9 |
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Let me clarify...
I like the people at R and P, and I mostly enjoyed working there until I stepped behind the Rolex counter. I'm honest, and I don't like playing games. The brand needs to be called out for making promises they don't intend on keeping. And the watchmakers there are good at their jobs, but they do make mistakes. I would go to bat for them every time. The attitude shown towards me was less than stellar from the head watchmaker, so a simple task he couldn't perform proves he needs to chill out on the level of arrogance shown towards me. Nevertheless, I witnessed and saw things that raise ethical questions. Like it or not, I witnessed things that should be brought to light. Picking and choosing who the rules apply to, or how we dictate who the right customer is based on status or purchasing history, just seems appalling. I shared an anecdote about two women I encountered, how each treated me, and how we choose who to sell to. In this case, influence outweighed human decency. I don't think that's the culture Hans Wilsdorf would want for his product. It's a watch. It's not the end all, be all. Most of my clients were great people, and it always broke my heart when a company that welcomes everyone, changed its approach when I stood behind the Rolex counter. All of a sudden, "everyone" is an exclusive group. Is that necessarily R&P's fault, or is just hand being dealt by Rolex? I don't know, but the lack of transparency and the entitled attitude of Rolex made me hate the brand. |
20 May 2023, 10:50 PM | #10 | |
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20 May 2023, 10:58 PM | #11 | |
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A local AD in my area solved the allocation problem by selling at current market value so everyone has an equal opportunity to get one of the hard to get pieces but they have to pay current market value. It doesn't matter who you are as long as you have the bucks, you will get the watch! |
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21 May 2023, 12:27 AM | #12 | |
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22 May 2023, 01:44 AM | #13 | |
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No AD I have ever dealt with over the past 30+ years has ever done that except maybe one. They offered me a 116500 back around 2017 with a convoluted story and a “need” for it to be $5K over MSRP. Less than six months later they were no longer an AD, dropped by both Rolex and Omega. |
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20 May 2023, 10:54 PM | #14 | |
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The owner is going to try to maximize their profits. A hypothetical as an example ... maybe the owner thought that the spouse of the Reds player might recommend the store to her friends, who would potentially then come in and buy expensive jewelry or PM watches. Is that a scientific calculation? No. But it's certainly conceivable that they had experience with a sale like that working out for a future stream of revenues and profits. Anyway, thanks for posting your experiences. I found it to be an interesting read.
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21 May 2023, 04:06 AM | #15 | |
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Rolex ADs are different and a particularly disgusting bunch unfortunately, in my experience. They won’t even entertain putting me on the list for an Oyster Perpetual or Datejust. This has been the case across multiple ADs in multiple states. (Wasn’t the case a decade ago, I remember, but that makes the present behavior that much more disgusting.) |
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21 May 2023, 05:13 AM | #16 | ||
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Worked at an AD in Cincinnati
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My local AD Devon’s, won’t even give me the time of day. And I have a hulk, BLNR, and 116610ln Not that I’m a HUGE fish, but I’m not a chump. I would buy a Daytona or BLRO “given the chance” Sent from my iPhone using Tapatalk |
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21 May 2023, 05:27 AM | #17 | |
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Not quite the same. The supply of Rolex watches for an AD is fairly fixed. No matter how much demand, the supply doesn’t increase. They can just sell to their best customers and not lose money. For the tailor, the supply of suits isn’t as fixed, or at the very least isn’t perceived as fixed to the same degree. When there’s more demand then, to a certain extent, they can produce more suits. By serving everyone well, they can increase their income and profit. Even if demand increases and the tailor can’t increase supply (maxed out on the number of suits they can produce, even if hiring more assistants), they can increase the price. For the Rolex AD, they can’t really increase the price. If anything, demand higher than supply is a pain in the neck for them rather than an opportunity to increase profit. Sent from my iPad using Tapatalk |
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21 May 2023, 05:41 AM | #18 | |
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21 May 2023, 05:38 AM | #19 | |
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Savile Row tailor shops probably have tailors hoping to be called back to work, due to plummeting formalwear demand and increased quality of off-shore competition. For the consumer, there is no scarcity. There is abundance. Allocation is not necessary. At MSRP, supply for Rolex is greater than demand. There is scarcity. The watches WILL be allocated. - By lines - By pricing (AD's aren't permitted) - By future customer value - By transaction value (bundle) - By past customer value - By whim Everyone who walks into the tailor shop will get a suit. Not everyone who walks into an AD gets a Rolex. With those facts in mind, AD's are free to pick an allocation method. - Customers who have spent a lot or are high status don't like lines - Customers who have spent little or nothing don't like allocation by customer value - The lucky and the unique like allocation by whim, the indistinguishable and unlucky don't. At these prices, demand is greater than supply. There is scarcity. Someone will be unhappy. We all think the AD should use the allocation method that favors us, that one seems most "fair" or "makes the most sense", etc. |
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21 May 2023, 12:43 AM | #20 | |
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You stated in the OP that Rolex isn't the 'best' watch, I'm not sure forum members say it is, nor is it the most expensive. To me, unlike a lot of disposable junk sold today, Rolex sells watches that are beautiful, accurate, durable, hold their value well, and can be passed down to the next generation. |
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22 May 2023, 09:19 PM | #21 | |
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26 May 2023, 08:22 AM | #22 | |
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Keep the discussion going please. Also, if any grey dealers from the sales listing whom always post BNIB full set watches up for sale, chime into this thread too. |
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27 May 2023, 12:16 AM | #23 | |
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You do know that Rolex SA in Geneva has no direct connection to Rolex ADs? Rolex SA has a number of local market subsidiary companies all over the world. Those are the entities that contract with the respective AD networks. Aside from the supply chain, which an AD has no control over, how an AD conducts is business is not "the Brand's" fault, nor is it the fault of Rolex SA. AD's can chose to be assholes or they can chose not to be. If you've had a bad experience, that's not Rolex's fault. That's your AD's fault.
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27 May 2023, 12:23 AM | #24 | |
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27 May 2023, 01:00 AM | #25 | |
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Doesn't give the OP much credibility, unless his bitterness has blinded him. |
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20 May 2023, 01:16 PM | #26 |
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Just think how easy it is today for an AD to manage their cash flow. Need to bring some money in this week? Just take a couple watches out of the safe and make some phone calls. The people who receive these calls will actually express GRATITUDE for being blessed by you.
The only thing that bothers me about this tale is the sales tax dodging. Nobody loves taxes, but sales taxes is where the rubber meets the road for local services, and it's important. I'm also never going to use the local AD watch maker. I'll ship my watches directly to RSC Dallas every time. |
20 May 2023, 01:27 PM | #27 | |
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Worked at an AD in Cincinnati
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You don’t think people spending $20k on a single piece, who likely have multiple, are not paying their fare share of local and property taxes? Cmon folks. I pay property taxes in 3 different school districts and I don’t even have kids. Sent from my iPhone using Tapatalk |
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20 May 2023, 10:57 PM | #28 | |
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23 May 2023, 12:54 AM | #29 | |||
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Call it what you want, but tax evasion is tax evasion. |
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23 May 2023, 03:56 AM | #30 |
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This thread delivers!
OP is hurt because AD is allocating a luxury time piece not based on how nice the customer is. We are not talking basic necessities such as food and shelter here. OP is surprised there are people out there that are not good at their job, and look down upon others. People are complaining about dishonesty about sales tax, government spending. Welcome to the real world. No one ever says the ‘list’ is first come first serve. I am sorry to tell you. $ talks, BS walks. This is how ‘relationship’ works in the luxury business. |
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