Got the call… but watch is scratched

[Moondoggy]

Originally Posted by enjoythemusic

If anyone in the USA gets offered a 41mm Celebration dial from their AD and it has a small scratch and you don't want it, PM me asap. Many thanks.

This………a soft buff and it’s out, sure probably not ideal but why sweat on the small things.

[Torshalla]

Good you passed, i would have passed too.


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[worldofoyster]

no way paying full price for a "defected" watch.

I will make those scratches myself, but not from the "factory"

[jinikari01]

Originally Posted by Goldmansockz

UPDATE:

After a lot of back and forth and a rough night’s sleep, I texted the AD saying I wouldn’t purchase the watch unless a new one from the factory came in or if the they swapped the bracelet completely. Although this is on the “cheaper” side of the catalog, I figured I couldn’t justify buying a polished watch when I could have a brand new one from the factory. Furthermore, I don’t trust the in-house watchmaker to correctly polish the brushed steel and even if it was a 100% job, this whole experience has left a sour taste.

For everyone saying the watch will be scratched eventually… that is true but I am meticulous when it comes to my watches. My Starbucks daily is still pretty much NOS and try to keep good habits when wearing (taking off when sitting at table, etc.) I would rather the scratches be mine rather than god knows who’s.

I appreciate all the helpful advice.. A bit disappointed by the behavior from the SA as I find it hard to believe he didn’t know what he’s doing. Hopefully this post helps someone else out in the future when making a similar decision!

OP good for you. Glad you passed on this one.
I'm sure you'll get the ONE. GL!

[mkmk]

Would you really consider it a new watch or a used one. If it was an exhibition piece I would say it is a used watch and that is what you are buying.

[fsprow]

Some of us remember that when you bought a watch it generally was in the case and had likely been tried on by others. Never looked for tiny “scratches” but imagine they were there. But things have changed - I never thought of taking my watch off before sitting at a table either.

Careless I guess.

[thatswhatshesaid]

Originally Posted by Goldmansockz

They offered a free polish. Tried asking for a discount and was told no. Then tried asking if they could throw in a hat and they said no. A part of me still wants this watch as god knows long it’ll be until I’m offered one but at the same time the magic of buying the watch and the whole experience has been tainted

If you were willing to accept a cheap hat in exchange for the scratches I'd submit that they really don't bother you that much. Just buy the watch.

[bigheart]

Originally Posted by Car32

Im genuinely curious is these "shop worn" watches were an issue pre 2016 when cases were full?

Or was it that because cases were full, buyers could choose from several examples, request a brand new from the back, and ask for (and receive) a discount so it was never a real issue?

I bought a shop worn yachtmaster in 2011 so answer for me is yes. I think it had been sitting in the case for a few years.

[Goldmansockz]

Originally Posted by jinikari01

OP good for you. Glad you passed on this one.
I'm sure you'll get the ONE. GL!

Thank you sir

[xrole]

Originally Posted by dddl

My AD has always given me a 10% discount and I bought my wife an OP just a month ago. And it was brand new in the box w/ all the stickers in tact...

Just lol at you using the opportunity to brag about "always getting a 10% discount" despite it being irrelevant to this context that the OP is in.

[scheneider]

Originally Posted by enjoythemusic

If anyone in the USA gets offered a 41mm Celebration dial from their AD and it has a small scratch and you don't want it, PM me asap. Many thanks.

word

[Goldmansockz]

Going to be honest here. Really regret not buying the watch and having them polish it. I live in California and the tax savings alone from buying this in Hawaii (where AD was located) would have paid for a brand new link.

Filled my home AD in on the situation and she said OPs are actually really hard to come by given not a ton are made and people want them. She actually told me I should have bought it… oh well!

[mdozier]

I can't imagine it's too late? Can you make a call? Shipping costs can't be too much.

[Goldmansockz]

Originally Posted by mdozier

I can't imagine it's too late? Can you make a call? Shipping costs can't be too much.

Man I wish!

Watch was offered to me 6 days ago. Told them no the following day. The next day I asked if the watch was still available and it was sold to another customer. No rolex is sitting in the shelves unless it’s a less desirable model.

[Goldmansockz]

Originally Posted by Goldmansockz

Man I wish!

Watch was offered to me 6 days ago. Told them no the following day. The next day I asked if the watch was still available and it was sold to another customer. No rolex is sitting in the shelves unless it’s a less desirable model.

Also… apparently it’s normal for new watches to have some scratches? Seems like common practice with ADs is to sell the exhibition models once they’re allowed to. Obviously watches straight from the coffin get sold but not all the time. Really think the ADs should sticker the entire watch if they’re going to let hundreds of people try them on…

[mdozier]

oops. Sorry to hear but not surprising.

[sinkholeninja]

What would bother me more than the scratch is a bad retail experience. Are they offering you a display model as a new watch? Personally, I would skip it on principles alone, but it’s your money so you decide.

[fskywalker]

Originally Posted by rmlovett1

Since you haven’t purchased it, I’d let them polish it then make your decision. A light bracelet polish isn’t difficult (well…it shouldn’t be) for an AD.
If it’s not perfect after the polish job, walk away/wait for the next one.

+1


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