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johnswatch · 4 November 2009, 05:07 PM

So my previous 'should I trade my SD4000 for a Pam' thread has come to a conclusion.

I went for the 312!

I decided that the 312 was worth the extra cash even through I'm not wild about the 1950's case. The salesman reluctantly got the watch out of the safe for one final inspection and then...

What's that?

The date window isn't cut out properly and there's a small bit of white backing showing. That would drive me mental.

On to the date itself.....it wasn't quite centred properly. This happens occasionally on my old 80's Datejust. A quick revolution to the next number should resolve that......

Except it just moved the next number to a slightly different positon, then the next number to a different position again.

Not what I expected from an $8,300 watch with hyped up in-house movement.

The saleman agreed that there was something not quite right and agreed to do....absolutely nothing. Couldn't care less. Didn't offer to send it to the service centre if I bought it. Nada. Yeah. It's not right. They're very rare. Do you want it or not?

I left the store and walked down the road to the other AD and promtly purchased a 112 from their knowledgeable and friendly staff instead.

Saved a bundle and couldn't be happier.

In-house? More like a brick outhouse. I'll probably pick up a 312 once any bugs have been ironed out.

Andad · 4 November 2009, 05:15 PM

The 112 is a great choice.

Passing on the 312 would have been difficult.

I am surprised by the attitude to the 312 problems.

Which AD was it? Can you tell me?

This thread is useless without pix.

GBJIV · 4 November 2009, 05:23 PM

Glad you are in the club! Strap time!

johnswatch · 4 November 2009, 05:53 PM

Quote:

Originally Posted by directioneng

The 112 is a great choice.

Passing on the 312 would have been difficult.

I am surprised by the attitude to the 312 problems.

Which AD was it? Can you tell me?

This thread is useless without pix.

Happy to name and shame!

The Hour Glass in Sydney. They've now lost a total of $15,500 in sales from their poor customer service in the last year or so. I won't be going back, even if my life depended on it.

Happily Nicole at J.Farren-Price was professional, courteous and had a very thorough knowledge of the product. At just shy of A$6,000 this isn't a cheap watch and yet The Hour Glass treats me as if I'm returning a dented tin of beans.

I now need a really thick 'army' style strap.

dantheman20192 · 4 November 2009, 06:31 PM

Welcome to the club i guess

Trurolexer · 4 November 2009, 08:08 PM

First...WELCOME TO THE BLUESIDE!!!

Whatever you choose in the end, Huge Congrats!!!

dalip · 4 November 2009, 09:18 PM

congrats...great watch..what an idiot loosing your business...
make sure you post pics!!

RedBaronF2001 · 4 November 2009, 11:31 PM

This is the first I've heard of issues with the 312. I suppose no one or nothing is perfect.

Congratulations on the 112 though! Let's see some photos soon

B. Doggy · 5 November 2009, 02:51 AM

I love my 312!!

TswaneNguni · 5 November 2009, 03:08 AM

Congrats on the 112 !! ....and a very warm welcome to the most wonderful Panerai world.

The 111/112/000/005 models a have a classic charm quite like no other watch or other PAMs.Always a great choice as a first PAM !!

rotorcraft · 10 November 2009, 12:14 AM

Congrats on the 112

Joey_V · 10 November 2009, 03:05 AM

My 312 has no issues... Sorry you were presented a busted one by a crappy dealer. I wouldn't take that lying down and contac the manager and Panerai. We should all be getting great service for the luxury items we purchase.

Joey_V · 10 November 2009, 03:08 AM

Keep in mind that nothing is absolutely perfect. I've had experience with 2 of 3 omega planet oceans with a broken movement and these are mass produced pieces. You should expect a hand made piece to have some flaws.

Expect... But not accept. That's the key. Your dealer shouldve offered to send it in.

mike · 10 November 2009, 04:48 AM

Congrats on the 112. It's a fantastic reference.

ducatidoc · 10 November 2009, 06:06 AM

Quote:

Originally Posted by Joey_V

My 312 has no issues... Sorry you were presented a busted one by a crappy dealer. I wouldn't take that lying down and contac the manager and Panerai. We should all be getting great service for the luxury items we purchase.

My first thought exactly. Contact Panerai first by e-mail, then wait a day and forward the message to the dealer. Be polite of course, but leave no question regarding your disgust at witnessing the Panerai brand so poorly represented. That'll get some action quickly.

swatty · 10 November 2009, 06:49 AM

Congrats on the 112

hflee55 · 10 November 2009, 10:11 AM

Welcome to the darkside!

johnswatch · 10 November 2009, 11:50 AM

So far I'm loving it.

I've got some straps winging their way to me from Panatime and I'll post some photos as soon as they arrive.

The watch is going to be worn as a beater and will be treated as a military watch should be. I've already got my first major ding! Here's to many more.

I'll be posting a hideously biased review in the main reviews sub-forum shortly.

bodybump · 10 November 2009, 01:44 PM

Photos Photos Photos!!!

4 November 2009, 05:07 PM	#1
johnswatch "TRF" Member Join Date: Jul 2008 Location: in a dream world Posts: 488	I'm now a member of the darkside.... So my previous 'should I trade my SD4000 for a Pam' thread has come to a conclusion. I went for the 312! I decided that the 312 was worth the extra cash even through I'm not wild about the 1950's case. The salesman reluctantly got the watch out of the safe for one final inspection and then... What's that? The date window isn't cut out properly and there's a small bit of white backing showing. That would drive me mental. On to the date itself.....it wasn't quite centred properly. This happens occasionally on my old 80's Datejust. A quick revolution to the next number should resolve that...... Except it just moved the next number to a slightly different positon, then the next number to a different position again. Not what I expected from an $8,300 watch with hyped up in-house movement. The saleman agreed that there was something not quite right and agreed to do....absolutely nothing. Couldn't care less. Didn't offer to send it to the service centre if I bought it. Nada. Yeah. It's not right. They're very rare. Do you want it or not? I left the store and walked down the road to the other AD and promtly purchased a 112 from their knowledgeable and friendly staff instead. Saved a bundle and couldn't be happier. In-house? More like a brick outhouse. I'll probably pick up a 312 once any bugs have been ironed out. __________________ 18k GMTIIc, II,16013 DJ, PAM 112, Patek ref 96J, Helson Bronze, Elgin Trench, Gruen Curvex, Omega F300 and a few others......

4 November 2009, 05:15 PM	#2
Andad 2024 SubLV41 Pledge Member Join Date: Nov 2006 Real Name: Eddie Location: Australia Watch: A few. Posts: 37,521	The 112 is a great choice. Passing on the 312 would have been difficult. I am surprised by the attitude to the 312 problems. Which AD was it? Can you tell me? This thread is useless without pix. __________________ E

4 November 2009, 05:23 PM	#3
GBJIV "TRF" Member Join Date: Jun 2008 Real Name: Jackson Location: So. California Posts: 2,893	Glad you are in the club! Strap time! __________________ Jackson

4 November 2009, 09:18 PM	#7
dalip "TRF" Member Join Date: Sep 2009 Real Name: Dalip Location: Mumbai and Perth Watch: Rolex PAM Omega Posts: 18,656	congrats...great watch..what an idiot loosing your business... make sure you post pics!! __________________ ------------------------------------------------------------ *"The liar's punishment is not in the least that he is not believed, but that he cannot believe anyone else." George Bernard Shaw*

5 November 2009, 02:51 AM	#9
B. Doggy "TRF" Member Join Date: Aug 2008 Real Name: Bryan Location: Oregon Posts: 7,399	I love my 312!! __________________ Rolex / Panerai / Omega

4 November 2009, 06:31 PM	#5
dantheman20192 Member Join Date: Aug 2009 Real Name: Dan Location: Gold Coast Posts: 64	Welcome to the club i guess

4 November 2009, 08:08 PM	#6
Trurolexer Banned Join Date: Dec 2007 Location: USA Watch: 5513MaxiI+PreComex Posts: 18,421	First...WELCOME TO THE BLUESIDE!!! Whatever you choose in the end, Huge Congrats!!!

4 November 2009, 11:31 PM	#8
RedBaronF2001 Member Join Date: May 2008 Real Name: Chris Location: Nashville, TN Posts: 575	This is the first I've heard of issues with the 312. I suppose no one or nothing is perfect. Congratulations on the 112 though! Let's see some photos soon

5 November 2009, 03:08 AM	#10
TswaneNguni "TRF" Member Join Date: Feb 2008 Real Name: Chris Location: . Watch: Daytonas/Subs/GMTs Posts: 12,609	Congrats on the 112 !! ....and a very warm welcome to the most wonderful Panerai world. The 111/112/000/005 models a have a classic charm quite like no other watch or other PAMs.Always a great choice as a first PAM !!

10 November 2009, 12:14 AM	#11
rotorcraft Member Join Date: Oct 2009 Real Name: Rich Location: NW Europe Watch: AP ROO Safari Posts: 58	Congrats on the 112

10 November 2009, 03:05 AM	#12
Joey_V "TRF" Member Join Date: Jan 2008 Real Name: Joey Location: Dallas, TX Watch: SS Sub 16610 M Posts: 3,824	My 312 has no issues... Sorry you were presented a busted one by a crappy dealer. I wouldn't take that lying down and contac the manager and Panerai. We should all be getting great service for the luxury items we purchase. __________________ Current Rotation: Rolex Submariner Date (M) - 1/08, Rolex Milgauss GV (V) - 2/10, Rolex SS Black Daytona (V) - 6/10, Rolex GMTIIC (G) - 5/11, TAG Heuer Silverstone (286/1860) - 1/2015 Former-watches: Omega PO/2535.80/2254, TAG Carrera/F1x2/Monaco, Panerai 312K/292L Wish List: Panerai 270/505, Rolex SMURF, Rolex RG Daytona, Rolex DSSD

10 November 2009, 03:08 AM	#13
Joey_V "TRF" Member Join Date: Jan 2008 Real Name: Joey Location: Dallas, TX Watch: SS Sub 16610 M Posts: 3,824	Keep in mind that nothing is absolutely perfect. I've had experience with 2 of 3 omega planet oceans with a broken movement and these are mass produced pieces. You should expect a hand made piece to have some flaws. Expect... But not accept. That's the key. Your dealer shouldve offered to send it in. __________________ Current Rotation: Rolex Submariner Date (M) - 1/08, Rolex Milgauss GV (V) - 2/10, Rolex SS Black Daytona (V) - 6/10, Rolex GMTIIC (G) - 5/11, TAG Heuer Silverstone (286/1860) - 1/2015 Former-watches: Omega PO/2535.80/2254, TAG Carrera/F1x2/Monaco, Panerai 312K/292L Wish List: Panerai 270/505, Rolex SMURF, Rolex RG Daytona, Rolex DSSD

10 November 2009, 04:48 AM	#14
mike "TRF" Member Join Date: Jul 2005 Posts: 22,683	Congrats on the 112. It's a fantastic reference.

10 November 2009, 06:49 AM	#16
swatty 2024 SubLV41 Pledge Member Join Date: Dec 2007 Real Name: Peter Location: Sydney Watch: The Game Posts: 17,415	Congrats on the 112

10 November 2009, 10:11 AM	#17
hflee55 "TRF" Member Join Date: Oct 2008 Real Name: Andy Location: Kuala Lumpur, MY Watch: Me Watching You!! Posts: 3,260	Welcome to the darkside!

10 November 2009, 11:50 AM	#18
johnswatch "TRF" Member Join Date: Jul 2008 Location: in a dream world Posts: 488	So far I'm loving it. I've got some straps winging their way to me from Panatime and I'll post some photos as soon as they arrive. The watch is going to be worn as a beater and will be treated as a military watch should be. I've already got my first major ding! Here's to many more. I'll be posting a hideously biased review in the main reviews sub-forum shortly. __________________ 18k GMTIIc, II,16013 DJ, PAM 112, Patek ref 96J, Helson Bronze, Elgin Trench, Gruen Curvex, Omega F300 and a few others......

10 November 2009, 01:44 PM	#19
bodybump ⭐⭐⭐⭐⭐⭐ 2024 SubLV41 Sponsor & Boutique Seller Join Date: Sep 2008 Real Name: Oscar Location: Florida Watch: Me!!! Posts: 23,233	Photos Photos Photos!!! __________________

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