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astcell · 23 February 2007, 02:04 AM

Sunbad: The bad experience had nothing to do with Rolex or the watch. It is the fact, no doubt, that the salesman had to serve a customer he had no chance of getting any commission from. That probably made him unhappy. Or maybe his dog died. I do not know and he did not share. He just griped a lot. There was more but I edited the post for clarity. I think it is a training issue but I do not have to sit by and wait for them to get their people up to speed. I am not here for them.

tonelar · 23 February 2007, 04:31 AM

well said Robert...

it's pretty much their problem;

if they are alienating and petty with a known good customer how much worse are they treating new ones?

astcell · 23 February 2007, 05:34 AM

Quote:

Originally Posted by tonelar

well said Robert...

it's pretty much their problem;

if they are alienating and petty with a known good customer how much worse are they treating new ones?

Maybe that explains why the store was 100% empty!

slim · 23 February 2007, 07:35 AM

I totally understand Robert, When i first purchased my DJ, i walked in to an AD, and i had to ask about to try on the watch. The store was empty and they didn't really acknowledge me. Im 26 i wore a sweatsuit with some sneakers as well. So when she finally came over she had the nerve to ask me if i was "serious" I pulled out 10k in cash and said i was dead serious. So when she took out the watch for me to try on i said nevermind, and went to the next AD where i ended up making my purchase. I feel as if purchasing a rolex from an AD is an expierence just like eating at a nice restaurant. The service has to accompany the food, just as the service acompanies the watch. Im sure you will find a better AD that will treat you better!

WERNERTURNER · 23 February 2007, 08:01 AM

Hey Astcell...that's the same store that you referred the newbie to that had an LV in stock right?? They are making him fly there from Houston t=just to sign his credit card receipt!

tonelar · 23 February 2007, 08:31 AM

I hope they aren't jerks to him... of course making him fly in from TX might already be a sign of that.

astcell · 23 February 2007, 12:07 PM

Quote:

Originally Posted by WERNERTURNER

Hey Astcell...that's the same store that you referred the newbie to that had an LV in stock right?? They are making him fly there from Houston t=just to sign his credit card receipt!

Same chain, different store. I checked on him going out there. Here is the deal. Any purchase made this way goes through their credit department. It is a separate entity that makes sure the funds are in hand before releasing the watch. The trouble is that the LV is a specialty watch and they should have never put it out on display. They have a list of customers who want it. By it being on display a salesperson can get dinged. His flying there is at the whim of the salesperson. I'd call and confirm that he HAS to be there, then get hold of the credit dept and have them complete the sale.

If he has to fly out there it is the last time I will deal with Mayor's, they have so gone downhill.

newtamparealestate · 23 February 2007, 01:20 PM

Quote:

Originally Posted by astcell

Same chain, different store. I checked on him going out there. Here is the deal. Any purchase made this way goes through their credit department. It is a separate entity that makes sure the funds are in hand before releasing the watch. The trouble is that the LV is a specialty watch and they should have never put it out on display. They have a list of customers who want it. By it being on display a salesperson can get dinged. His flying there is at the whim of the salesperson. I'd call and confirm that he HAS to be there, then get hold of the credit dept and have them complete the sale.

If he has to fly out there it is the last time I will deal with Mayor's, they have so gone downhill.

Hey, I know what you mean about mayors. When you told me before about brandon mayors having it in stock, I was suprised. I called about 5 stores a few months back and they were all jerks, the manager in the sarasota store was a complete asshole.

I have bought all my rolexs at jared. I bought 2 from the jared in citrus park and I bought my YM at the 1 in brandon. I am always treated well and I speak with the GM every time I am there. Nice guy as well. Mayors, I never get a good feel even when I walk in just to look. There always pushy and a pain in the ass. To bad you have to return the watch. You should def return it and tell them why your not happy. Try Jared out, they do give discounts and they have great service and they sell more Rolex then Mayors.

A. Jacobs · 23 February 2007, 01:33 PM

Robert,
Sorry to hear about your bad experience

. Buying a Rolex should ALWAYS be a great thing to remember.

astcell · 23 February 2007, 11:12 PM

Yep, buy the watch seller, not the watch!

tonelar · 24 February 2007, 06:33 AM

I would have guessed they were playing at having all the marbles or something. You should definitely return it if you're going to remember their poor service. No need to have bad memories in regards to such a nice watch.

astcell · 24 February 2007, 07:08 AM

My rep there called me today and said the store mamager had a talking to with the folks who ignored me that night. I don't know what that means in the business world. Some people just should not work retail!

Tombstone · 24 February 2007, 06:26 PM

Robert,
You make some very good points, I agree that you are also buying the seller. As for me I too have had several issues with stupid sales people, and I know for myself realistically my salesperson loves me as long as I am buying, if I were to quit buying today I doubt they would even say hello in passing. I have decided who ever has the best price wins. I can always send my Rolex to a RSC.

In regards to the serious buyer statement I was not trying to say you were not serious buyer or someone who could not be taken serious, I meant, I see (as we all do) allot of people buying Rolex who don't study the watch or know much about the company, the history, or the different Rolex lines. I have observed some AD salespeople for what ever reason seem to be more on their toes when someone walks in with an LV Sub,
TT GMT II Aniv. or a SS Daytona. I do not claim or pretend to be a Rolex expert, I am not, but I know enough just enough to get into trouble.
I too would love to buy platinum DD someday, for now it’s not in the cards for me. I would love to see yours when you get it later this year. I will keep my eyes open for an LV Sub.

Arturo · 25 February 2007, 01:02 AM

Man I am lucky. I have a wonderful 2 generation family jeweler AD, 30 miles away from me in good old Grants Pass, Oregon, who treats one like royalty when you go in there. They obviously want your business for life, and they get it as well.

I was told that the Kermit was in limited production, and Rolex decides when to turn on or off the spicket. It is a beautiful watch. Rarity is a matter of abailabity. My AD only gets one Kermit a year. That is it. So there must be something to that.

C9RNY · 4 April 2010, 02:21 AM

I just bought one 4 year old, box, papers etc, unexpected arrival, I made offer to colleague, he bought on strength of my offer so I couldn't let him down, unsure what to do with it as I got 16610 also

JPS · 4 April 2010, 02:38 AM

This is a blast from the past!

SubKing · 4 April 2010, 06:09 AM

the LV is not hard to get right now, but they will be.. just wait a year from now and see how un common they are..

23 February 2007, 04:31 AM	#62
tonelar "TRF" Member Join Date: Dec 2006 Real Name: Tony Location: san francisco Watch: Seadweller Posts: 1,368	well said Robert... it's pretty much their problem; if they are alienating and petty with a known good customer how much worse are they treating new ones? __________________ It's a rarity that something popular is actually right... Wear 'em with PRIDE, y'all.

23 February 2007, 08:31 AM	#66
tonelar "TRF" Member Join Date: Dec 2006 Real Name: Tony Location: san francisco Watch: Seadweller Posts: 1,368	I hope they aren't jerks to him... of course making him fly in from TX might already be a sign of that. __________________ It's a rarity that something popular is actually right... Wear 'em with PRIDE, y'all.

23 February 2007, 01:33 PM	#69
A. Jacobs "TRF" Member Join Date: Dec 2006 Real Name: Andrew Location: Ohio Watch: SS Sub Date 16610 Posts: 629	Robert, Sorry to hear about your bad experience . Buying a Rolex should ALWAYS be a great thing to remember. __________________ Rolex Submariner 16610 "Never underestimate the predictability of stupidity."

24 February 2007, 06:33 AM	#71
tonelar "TRF" Member Join Date: Dec 2006 Real Name: Tony Location: san francisco Watch: Seadweller Posts: 1,368	I would have guessed they were playing at having all the marbles or something. You should definitely return it if you're going to remember their poor service. No need to have bad memories in regards to such a nice watch. __________________ It's a rarity that something popular is actually right... Wear 'em with PRIDE, y'all.

24 February 2007, 06:26 PM	#73
Tombstone "TRF" Member Join Date: Jan 2007 Real Name: Richard Location: LV, NV Watch: LV Sub and others Posts: 2,689	Robert, You make some very good points, I agree that you are also buying the seller. As for me I too have had several issues with stupid sales people, and I know for myself realistically my salesperson loves me as long as I am buying, if I were to quit buying today I doubt they would even say hello in passing. I have decided who ever has the best price wins. I can always send my Rolex to a RSC. In regards to the serious buyer statement I was not trying to say you were not serious buyer or someone who could not be taken serious, I meant, I see (as we all do) allot of people buying Rolex who don't study the watch or know much about the company, the history, or the different Rolex lines. I have observed some AD salespeople for what ever reason seem to be more on their toes when someone walks in with an LV Sub, TT GMT II Aniv. or a SS Daytona. I do not claim or pretend to be a Rolex expert, I am not, but I know enough just enough to get into trouble. I too would love to buy platinum DD someday, for now it’s not in the cards for me. I would love to see yours when you get it later this year. I will keep my eyes open for an LV Sub. __________________ Always working...by choice

23 February 2007, 02:04 AM	#61
astcell "TRF" Member Join Date: Aug 2006 Real Name: Robert Location: Angelus Oaks, CA Watch: 116713 Posts: 6,828	Sunbad: The bad experience had nothing to do with Rolex or the watch. It is the fact, no doubt, that the salesman had to serve a customer he had no chance of getting any commission from. That probably made him unhappy. Or maybe his dog died. I do not know and he did not share. He just griped a lot. There was more but I edited the post for clarity. I think it is a training issue but I do not have to sit by and wait for them to get their people up to speed. I am not here for them.

23 February 2007, 07:35 AM	#64
slim "TRF" Member Join Date: Sep 2006 Location: los angeles/SD Watch: RG DD,SD43,Pam104 Posts: 385	I totally understand Robert, When i first purchased my DJ, i walked in to an AD, and i had to ask about to try on the watch. The store was empty and they didn't really acknowledge me. Im 26 i wore a sweatsuit with some sneakers as well. So when she finally came over she had the nerve to ask me if i was "serious" I pulled out 10k in cash and said i was dead serious. So when she took out the watch for me to try on i said nevermind, and went to the next AD where i ended up making my purchase. I feel as if purchasing a rolex from an AD is an expierence just like eating at a nice restaurant. The service has to accompany the food, just as the service acompanies the watch. Im sure you will find a better AD that will treat you better!

23 February 2007, 08:01 AM	#65
WERNERTURNER Banned Join Date: Feb 2007 Real Name: DAVE Location: LONG ISLAND, NY Watch: GMT MASTER II Posts: 106	Hey Astcell...that's the same store that you referred the newbie to that had an LV in stock right?? They are making him fly there from Houston t=just to sign his credit card receipt!

23 February 2007, 11:12 PM	#70
astcell "TRF" Member Join Date: Aug 2006 Real Name: Robert Location: Angelus Oaks, CA Watch: 116713 Posts: 6,828	Yep, buy the watch seller, not the watch!

24 February 2007, 07:08 AM	#72
astcell "TRF" Member Join Date: Aug 2006 Real Name: Robert Location: Angelus Oaks, CA Watch: 116713 Posts: 6,828	My rep there called me today and said the store mamager had a talking to with the folks who ignored me that night. I don't know what that means in the business world. Some people just should not work retail!

25 February 2007, 01:02 AM	#74
Arturo "TRF" Member Join Date: May 2005 Real Name: Arturo Location: Pacific Northwest Watch: Black GMT ll Posts: 1,271	Man I am lucky. I have a wonderful 2 generation family jeweler AD, 30 miles away from me in good old Grants Pass, Oregon, who treats one like royalty when you go in there. They obviously want your business for life, and they get it as well. I was told that the Kermit was in limited production, and Rolex decides when to turn on or off the spicket. It is a beautiful watch. Rarity is a matter of abailabity. My AD only gets one Kermit a year. That is it. So there must be something to that.

4 April 2010, 02:21 AM	#75
C9RNY "TRF" Member Join Date: Mar 2010 Location: uk Posts: 3	I just bought one 4 year old, box, papers etc, unexpected arrival, I made offer to colleague, he bought on strength of my offer so I couldn't let him down, unsure what to do with it as I got 16610 also

4 April 2010, 02:38 AM	#76
JPS "TRF" Member Join Date: Aug 2008 Real Name: Jonathan Location: UK Watch: 116500 White&Black Posts: 1,360	This is a blast from the past!

4 April 2010, 06:09 AM	#77
SubKing "TRF" Member Join Date: Feb 2008 Location: USA Watch: where do i start?? Posts: 3,254	the LV is not hard to get right now, but they will be.. just wait a year from now and see how un common they are..

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