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Old 25 June 2010, 04:23 AM   #1
juan2mini
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AD vs. RSC

Hello: I want to service my wife's TT no date. It is time for a service and she has managed to chip the crystal. My AD says they have in house certified Rolex personnel. It would be "about $700" and take four weeks. My other option, is to send the watch to the Dallas RSC. Please help, any advantage to one over the other? Will the paperwork I get from the RSC be more helpful if I want to sell the watch in the future (that assumes I have upgraded her current watch). Any suggestions, insights and comments would be greatly appreciated.
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Old 25 June 2010, 04:48 AM   #2
Damavand
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Juan,

I just had my 10 years old GMT II serviced by Dallas RSC. It was her first service since purchased and recently, she was gaining about 14 seconds a day...

Dallas service center did a "GREAT" job of servicing and replacing a part with a genuine part, they also regulated the watch to an astonishing accuracy..!!

You see, I have a small SHORT WAVE radio from my military days that I used to listen to... I tune to 5000 or 10,000 KHZ freq. and sync my watch to the tune of the GMT time through air waves.... and again I will say, TO MY ASTONISHMENT, MY NEWLY SERVICED AND REGULATED GMT II HAS BEEN DEAD AND I MEAN DEAD ON THE SIGNAL FOR TWO WEEKS AND HAS YET TO GAIN EVEN HALF A SECOND...!!!!

So, I totally trust their through work, recommend their service and will be sending my Sub to them in a couple of years.

hope this will help.
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Old 25 June 2010, 04:52 AM   #3
greekbum
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I would find a local independent watchmaker with a Rolex account. Usually quicker turn around and a lot less $
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Old 25 June 2010, 05:11 AM   #4
roger0770
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why not sf?

$700 is a little steep, i must say. since you are in california, why don't you send it to the authorized service center in sf? i believe a complete overhaul is $540, and the crystal is $160 to replace. the turn around time is about 3 - 4 weeks, and you will receive a rolex warranty as well.
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Old 25 June 2010, 05:15 AM   #5
MortgageGuy
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RSC for me all the way, I have never had ANY luck with independents... I know there are certainly many excellent ones out there I just have never found one, why take the risk?
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Old 25 June 2010, 07:03 AM   #6
tgoose1
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My experience with AD's is that their overhaul price paces that of the RSC. If you can establish a relationship with a Rolex service technician at a local AD, and have confidence in his/her skills, might be an advantage especially if regulation needs to be tweaked again after servicing.
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Old 25 June 2010, 07:11 AM   #7
sakuraba
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Quote:
Originally Posted by roger0770 View Post
$700 is a little steep, i must say. since you are in california, why don't you send it to the authorized service center in sf? i believe a complete overhaul is $540, and the crystal is $160 to replace. the turn around time is about 3 - 4 weeks, and you will receive a rolex warranty as well.
+1 Giovanni's the man!
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