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Old 20 August 2011, 10:52 PM   #1
EchoBlueUK
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Subc crystal scratch!!!

My wife managed to put a scratch on my ss subc's crystal. Anyone know how much Rolex charges to replace it (UK £'s)?

Thanks
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Old 20 August 2011, 11:03 PM   #2
paulbucknall
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Had a Datejust serviced with new crystal by Rolex UK for £490.
I believe they won't change a crystal without servicing. Not sure of the exact price for a sub but would think you'd be looking at £550
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Old 20 August 2011, 11:11 PM   #3
EchoBlueUK
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Originally Posted by paulbucknall View Post
Had a Datejust serviced with new crystal by Rolex UK for £490.
I believe they won't change a crystal without servicing. Not sure of the exact price for a sub but would think you'd be looking at £550
Does that £550 include the cost of the service? If not any idea how much that is on top of the crystal?
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Old 20 August 2011, 11:13 PM   #4
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Yes, service and crystal. The crystal was £90 on top of the service i.e £400 service, £90 crystal on my datejust.
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Old 20 August 2011, 11:19 PM   #5
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Was it from a diamond ring?
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Old 20 August 2011, 11:23 PM   #6
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Have you considered divorcing her ?
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Old 20 August 2011, 11:25 PM   #7
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Have you considered divorcing her ?
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Old 21 August 2011, 12:03 AM   #8
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Have you considered divorcing her ?
Trust me, a new crystal is going to be a lot cheaper!
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Old 21 August 2011, 12:04 AM   #9
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The other day, I got a scratch out of sapphire crystal using cape cod polish cloth. I cut a small portion and rubbed it for about one minute and it worked like a charm. I was waiting for diamond paste(also works on sapphire) but I got impatient and gave it a try. I would tape up the cyclops as there is a AR coating on it.

It worked for me... but my scratch was very faint. It wasn't deep. For deep ones, you might have to use diamond paste or if that doesn't work, you're gonna have to replace it. You won't need to service it but replace the crystal.
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Old 21 August 2011, 12:55 AM   #10
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You can remove a scratch from a crystal. I am in the process of doing my own write up but this should help you. It cost me about 20 bucks for all the materials off of Amazon.

It was very easy to do and looked like new when I was finished.

http://forums.timezone.com/index.php...39#msg_1932539
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Old 21 August 2011, 01:36 AM   #11
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You can remove a scratch from a crystal. I am in the process of doing my own write up but this should help you. It cost me about 20 bucks for all the materials off of Amazon.

It was very easy to do and looked like new when I was finished.

http://forums.timezone.com/index.php...39#msg_1932539
Very helpful, PICs and all.

Thanks for sharing.
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Old 21 August 2011, 01:39 AM   #12
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Rolex Dallas charged me $120 for new crystal on my Yachtmaster...but they keep the old crystal.
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Old 21 August 2011, 02:02 AM   #13
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Have you considered divorcing her ?
Just like a good watch some times you have to flip them.
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Old 21 August 2011, 02:04 AM   #14
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Or you can insure it against all perils and it won't cost you a cent....
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Old 21 August 2011, 02:13 AM   #15
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The other day, I got a scratch out of sapphire crystal using cape cod polish cloth.

Agreed, I've used a Cape Cod to remove a scratch from the cyclops of my GMTII-C(the AR coating is on the underside), it only took about thirty seconds. I bought my Cap Cods from the Lakeland shop(a UK chain) in Bluewater.
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Old 21 August 2011, 02:15 AM   #16
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Just like a good watch some times you have to flip them.
Unfortunately if you do so, you might lose a good portion of your watch collection at the same time.
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Old 21 August 2011, 03:09 AM   #17
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replace the crystal not the wife
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Old 21 August 2011, 03:35 AM   #18
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My wife managed to put a scratch on my ss subc's crystal. Anyone know how much Rolex charges to replace it (UK £'s)?

Thanks
If scratch is not that deep two tubes of diamond paste will remove it used 3 micron to remove the main scratch going across the scratch first,it takes a fair bit of elbow grease if deep.But all you want is just a tiny bit on a cloth like a spectacles cloth or similar.Then just a fine polish after with the quarter micron,and scratch will be gone,and good as new.But if you not try and remove the scratch I would wait till normal service time to replace, then there will be no extra labour charge.
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Old 21 August 2011, 03:42 AM   #19
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I actually have a very annoying scratch on my cyclops also - it is encouraging to hear that the cape cod cloths did the trick! Is there a certain kind you need to use, or are they all the same? Thanks!! I would love to not pay $120 for a replacement crystal!
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Old 21 August 2011, 03:52 AM   #20
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Old 21 August 2011, 03:55 AM   #21
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Get the wife to buff it out, after all she scratched it mate! then divorce her
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Old 21 August 2011, 04:12 AM   #22
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If you can get to Rolex (u.k) St.James's London you can get it changed without a service. if they have the part there they'll do it there and then.

Dunno about cost tho.
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Old 21 August 2011, 04:19 AM   #23
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I actually have a very annoying scratch on my cyclops also - it is encouraging to hear that the cape cod cloths did the trick! Is there a certain kind you need to use, or are they all the same? Thanks!! I would love to not pay $120 for a replacement crystal!
I've only ever seen one type of Cape Cods(in a white tin). Happy polishing
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Old 21 August 2011, 05:01 AM   #24
EchoBlueUK
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Thanks for your input folks. I'm gonna give RSC a ring on monday to get a price for the replacement. Depending on this I'll send it in or wait for the next service. I'm happy as long as they can do it for under £200. I'm pretty sure it does;t need a service but they may try and insist on one i guess.

Quote:
Originally Posted by padi56 View Post
If scratch is not that deep two tubes of diamond paste will remove it used 3 micron to remove the main scratch going across the scratch first,it takes a fair bit of elbow grease if deep.But all you want is just a tiny bit on a cloth like a spectacles cloth or similar.Then just a fine polish after with the quarter micron,and scratch will be gone,and good as new.But if you not try and remove the scratch I would wait till normal service time to replace, then there will be no extra labour charge.
Thanks for the info. but this is kinda scary. It's right at the top of the crystal so i'd be a bit worried about damaging the ceramic bezel in some way.

Quote:
Originally Posted by paulbucknall View Post
Yes, service and crystal. The crystal was £90 on top of the service i.e £400 service, £90 crystal on my datejust.


Quote:
Originally Posted by Megalobyte View Post
Was it from a diamond ring?
Yep - you guessed it. A nice scratch horizontal over 12 position.

Quote:
Originally Posted by Darlinboy View Post
Trust me, a new crystal is going to be a lot cheaper!


Quote:
Originally Posted by matt4hand View Post
You can remove a scratch from a crystal. I am in the process of doing my own write up but this should help you. It cost me about 20 bucks for all the materials off of Amazon.

It was very easy to do and looked like new when I was finished.

http://forums.timezone.com/index.php...39#msg_1932539
Thanks for this interesting read and good info.
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Old 21 August 2011, 05:12 AM   #25
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Or you can insure it against all perils and it won't cost you a cent....
Not unless your insurance is free.
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Old 21 August 2011, 05:50 AM   #26
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Agreed, I've used a Cape Cod to remove a scratch from the cyclops of my GMTII-C(the AR coating is on the underside), it only took about thirty seconds. I bought my Cap Cods from the Lakeland shop(a UK chain) in Bluewater.
After reading this post I decided to give this a try. I also have a scratch on my crysta. Cape Cod ROCKS! I can't believe that it got the scratch out! Thanks for sharing this tip!
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Old 21 August 2011, 06:01 AM   #27
EchoBlueUK
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Can anyone else testify to the cape cod idea? I'm reluctant to try this in fear of making it a whole lot worse.
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Old 21 August 2011, 06:12 AM   #28
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Good info guys. I've heard of diamond paste to remove scratches but not Cape Cod cloth. My SD also had a run in with a diamond ring(DAMN IT!), and it's not crazy bad. However, it does annoy me. RSC quotes me $240 for a replacement crystal on a SD.

Id rather home remedy it if it works properly.
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Old 21 August 2011, 06:54 AM   #29
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Not unless your insurance is free.
You're right. But for $150 a year it's worth the piece of mind to be worry free about anything that can go wrong with the watch except for normal maintenance. Any and all scratches, dents and breakages are covered. Claims do no go against your homeowners rating. Just a thought.
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Old 21 August 2011, 07:03 AM   #30
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Can anyone else testify to the cape cod idea? I'm reluctant to try this in fear of making it a whole lot worse.
Trust me, it will work. To make things even better, get masking tape and tape off all areas other than the scratch. It should look like a rectangle like a doctor trying to make an incision on a human body. Make sure you cut a very small portion of the polish cloth and rub it on the scratched area. You can go circular or up and down, it doesn't matter but I recommend both methods. Put pressure on the cloth onto the scratch and rub for thirty-sixty seconds. I don't there are any tutorials to this as I made this discovery coincidentally but I'm sure someone else might have thought to do it.
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