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mr500cm · 25 October 2011, 09:37 AM

Last December I had my Submariner serviced; it now looked great and ran great. About a month ago it started loosing time, about 20 seconds a day which is too much for me so I was going to take it back in this week. This morning I went to wind the watch to get it going since I hadn’t worn the watch in about a week, and as I was winding it, something didn’t feel right. As I would wind it,it felt like the gears were slipping. As you’d wind it you could hear and feel the watch wind and then slip. So now I have two problems.

Its going back in tomorrow, my first question is this a major problem? My second question is do you think this should be covered under warranty? Every time I had this watch serviced it ran without any problems for over ten years , now its ten months.

I appreciate any advice you have.

Lance

toph · 25 October 2011, 09:39 AM

It is under warranty, you should get a year warranty on a movement service

sleddog · 25 October 2011, 09:56 AM

2 years warranty if serviced by a Rolex RSC...Definately take it in!

Did it start running after you wound it?

MoBe · 25 October 2011, 10:03 AM

If you`re dealing with RSC NY maybe that`s were the problem lies.

mr500cm · 25 October 2011, 08:57 PM

Quote:

Originally Posted by sleddog

2 years warranty if serviced by a Rolex RSC...Definately take it in!

Did it start running after you wound it?

The problem is I can't wind it. When I try it doesn't wind, it skips.

mr500cm · 25 October 2011, 08:58 PM

Quote:

Originally Posted by MoBe

If you`re dealing with RSC NY maybe that`s were the problem lies.

I used a local guy who did great work for me in the past.

Rikki · 25 October 2011, 10:30 PM

3 or 4 things may have gone wrong teeth missing on ratchet wheel or slide pinion or winding pinion or a screw on a main plate has loosened up causing gears to be misaligned. Either way do not wind or wear it till you get it checked out. Rikki

Ironstark · 26 October 2011, 06:22 AM

As Rikki suggested or the mainspring could be broken? It could have broken part/mid way along its length. It needs to be checked out.

mr500cm · 26 October 2011, 07:43 AM

I brought it back in today.....now I wait for the call.

25 October 2011, 09:37 AM	#1
mr500cm "TRF" Member Join Date: Jul 2011 Real Name: Lance Location: Florida Watch: Submariner Posts: 142	Whats going on now? Last December I had my Submariner serviced; it now looked great and ran great. About a month ago it started loosing time, about 20 seconds a day which is too much for me so I was going to take it back in this week. This morning I went to wind the watch to get it going since I hadn’t worn the watch in about a week, and as I was winding it, something didn’t feel right. As I would wind it,it felt like the gears were slipping. As you’d wind it you could hear and feel the watch wind and then slip. So now I have two problems. Its going back in tomorrow, my first question is this a major problem? My second question is do you think this should be covered under warranty? Every time I had this watch serviced it ran without any problems for over ten years , now its ten months. I appreciate any advice you have. Lance

25 October 2011, 09:39 AM	#2
toph "TRF" Member Join Date: Apr 2008 Real Name: ChrisTOPHer Location: Sydney Watch: Rolex, Brellum, Posts: 12,601	It is under warranty, you should get a year warranty on a movement service __________________ "Where no counsel is the people fall, but in the multitude of counselors there is safety." Member No.# 11795

25 October 2011, 09:56 AM	#3
sleddog TRF Moderator & 2024 SubLV41 Patron Join Date: Jul 2007 Real Name: Rob Location: Nearby. Posts: 24,931	2 years warranty if serviced by a Rolex RSC...Definately take it in! Did it start running after you wound it? __________________ He who wears a Rolex is always on time, even when late!! TRF's "After Dark" Bar & Nightclub Patron-Founding Member..

25 October 2011, 10:30 PM	#7
Rikki TechXpert Join Date: Jun 2009 Real Name: Rik Dietel Location: Seminole Fla Watch: 5512 s/s Sub Posts: 1,818	3 or 4 things may have gone wrong teeth missing on ratchet wheel or slide pinion or winding pinion or a screw on a main plate has loosened up causing gears to be misaligned. Either way do not wind or wear it till you get it checked out. Rikki __________________ Century 21 Certified watchmaker Omega Service Provider Trained Omega OWME Certified. Rolex Parts Account Holder.

25 October 2011, 10:03 AM	#4
MoBe "TRF" Member Join Date: Sep 2011 Location: Canada Posts: 6,773	If you`re dealing with RSC NY maybe that`s were the problem lies.

26 October 2011, 06:22 AM	#8
Ironstark TechXpert Join Date: Mar 2007 Location: Rolex world Watch: SS/W Skydweller Posts: 527	As Rikki suggested or the mainspring could be broken? It could have broken part/mid way along its length. It needs to be checked out.

26 October 2011, 07:43 AM	#9
mr500cm "TRF" Member Join Date: Jul 2011 Real Name: Lance Location: Florida Watch: Submariner Posts: 142	I brought it back in today.....now I wait for the call.

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