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franzy · 30 October 2011, 07:19 AM

I am visiting his store next week and am curious about the overall experience. Are the watches covered under warranty? In other words, if I buy a watch from them will any Rolex store repair the watch (send it out), or will Howard Frum do the work.

Thanks.

tkc324 · 30 October 2011, 07:36 AM

I go there once in awhile, nice shop but not a whole lot of new Rolex. Mostly used pieces. I think they have their own watch maker and can source any watch you want. You can ask Howard if he will warranty their watches. I am pretty sure there is one year warranty, I am not certain. Overall, I always been treated well when I visit his shop. Its too bad they don't open on the weekend. Good luck.

30 October 2011, 07:19 AM	#1
franzy "TRF" Member Join Date: Jul 2011 Real Name: Tom Location: USA Posts: 1,264	Has anyone purchased a Rolex from Howard Frum in Chicago? I am visiting his store next week and am curious about the overall experience. Are the watches covered under warranty? In other words, if I buy a watch from them will any Rolex store repair the watch (send it out), or will Howard Frum do the work. Thanks.

30 October 2011, 07:36 AM	#2
tkc324 "TRF" Member Join Date: Sep 2009 Real Name: Tom Location: Chi town Watch: Daytona AP DD Sub Posts: 3,717	I go there once in awhile, nice shop but not a whole lot of new Rolex. Mostly used pieces. I think they have their own watch maker and can source any watch you want. You can ask Howard if he will warranty their watches. I am pretty sure there is one year warranty, I am not certain. Overall, I always been treated well when I visit his shop. Its too bad they don't open on the weekend. Good luck.

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