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Old 3 March 2012, 12:48 AM   #1
xxthe_remedyxx
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Join Date: Jan 2010
Real Name: George
Location: NYC
Watch: 114060
Posts: 1,105
Question regarding warranty

Hey all -

I know this question has probably been asked a million times over. I purchased a Deep Sea about a month ago, it was LNIB with all the plastic still in place. It seems like it's losing 5-10 seconds a day. I've fully wound, synced with Time.gov and checked about a week later a few times with the same results.

I work close to the Rolex Service Center in NYC so I decided to give them a call. I asked if I could bring it in to have it looked at. The representative asked me how long ago it was purchased, so I told her. She said it was fine to bring it in but I would have to bring the warranty card with me. The warranty card is filled out but with the original owners name, not mine. Will this cause an issue? I'm sure I will be asked to fill out some type of paperwork. Will they think it's stolen or something and decide to confiscate my watch (I would freak out).

I was hoping to walk it over at lunch but I dont have the warranty card with me. Do you guys think it's worth a shot to just walk it over anyway?

Thanks in advance for your help!
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