Just stopped working "again"

[Onc]

I have a 20 year old Oyster Perpetual Date watch. First year after purchase it stopped working. Sent it to NYSC Almost $600 to "rebuild" the watch. In 2007 it stopped again, sent it to NYSC Almost $600 to "rebuild" it again. January this year (2012) it stopped working again. Is this normal for an over $3,000 watch? Or am I being taken on a regular basis? Really like the watch when it's working. Not sure what to do. Would appreciate some advice. Also, I can't find email addresses for any of the Rolex facilities. Do they not communicate via email?

[Kevin B]

First, I think this thread will be moved, but your situation sounds unusual. I can't help but wonder if it's something your doing? Do you run a jack hammer for a living ? Has it been the same issue every time? To bad it's not a car you could get it replaced under the lemon law .

[Onc]

I am a Nurse Practitioner working in a clinic. Have never done anything with the watch on that would shock the mechanism. The NY SC people said the watch would be "rebuilt completely, twice. Not sure if I should trust them a third time. So far out about $1,200.00 in repairs. I was sure to keep the watch wound as per the directions.

[GradyPhilpott]

If you live in Albuquerque, why not visit Beauchamp Jewelers at 7017 Menaul NE.

They have an excellent watchmaker there, who can give you some answers face to face. I highly recommend him.

[keschete]

Originally Posted by Onc

I am a Nurse Practitioner working in a clinic. Have never done anything with the watch on that would shock the mechanism. The NY SC people said the watch would be "rebuilt completely, twice. Not sure if I should trust them a third time. So far out about $1,200.00 in repairs. I was sure to keep the watch wound as per the directions.

Fellow NP here. I have a newer DJ, no problems at all. Usually the older watches like yours seem to have less problems. I would def go to the previously recommended local jeweler/watch repair. Most times your local high end jewelers that have a watch tech can give you a lot of info and even fix most problems without sending the watch in to RSC.

I shattered the crystal of my DJ which can damage the movement and my local Rolex dealer has a fantastic watch tech and I didn't have to send it to RSC. It only cost $150 instead of $600.

Call that jeweler listed above!!

[GradyPhilpott]

Jordan Ficklin at Beauchamp Jewelers is Rolex trained at Lititz Watch Technicum.

You can read his bio here on his website.

http://watchmakingblog.com/awci-bod-nomination/

[Lisa]

This may be a dumb question - but do you work around magnetic fields? MRI machine, maybe?

[BarkMaster]

It is unusual, but not unheard of... My wife's old DJ took 3 trips back to the "shop" before the issues were ironed out (thankfully under warranty).

[azguy]

Originally Posted by Lisa

This may be a dumb question - but do you work around magnetic fields? MRI machine, maybe?

Real possibility here being in the medical field and all

[Onc]

Just want to say thanks for the great suggestions.

I'm new at the BLOG thing, tried sending a response a little while ago, not sure if it went through. Disregard this if it did.

Best wishes to you all.