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rpryan55 · 6 January 2008, 09:44 AM

Can any of you tell me if you need to send in the original warranty paper with your Rolex if you need warranty work? Or will they take a copy, or do you need it at all? Thanks in advance,

Dick

SPACE-DWELLER · 6 January 2008, 09:52 AM

You have to present the guarantee. The original one, not a copy.

But after end of guarantee, you don't really need the guarantee certificate since you would then pay for "service".

walds11 · 6 January 2008, 10:07 AM

I have heard that people supplied the NY RSC with a copy of my warranty paperwork and they did the warranty work with no problems.

sherwin · 6 January 2008, 04:54 PM

i was told that you can get a new copy of the certificate (ie. lost/stolen/etc) for a fee of SG$75. anyone know for sure before i head down to RSC

6 January 2008, 09:44 AM	#1
rpryan55 "TRF" Member Join Date: Jan 2007 Real Name: Dick Location: USA Watch: SubND,DD,SSDaytona Posts: 2,257	Warranty and RSC Can any of you tell me if you need to send in the original warranty paper with your Rolex if you need warranty work? Or will they take a copy, or do you need it at all? Thanks in advance, Dick

6 January 2008, 09:52 AM	#2
SPACE-DWELLER "TRF" Member Join Date: Apr 2007 Real Name: Bo Location: Denmark Watch: Rolex, of course! Posts: 22,436	You have to present the guarantee. The original one, not a copy. But after end of guarantee, you don't really need the guarantee certificate since you would then pay for "service". __________________ With kind regards, Bo LocTite 221: The Taming Of The Screw...

6 January 2008, 10:07 AM	#3
walds11 "TRF" Member Join Date: Jul 2005 Real Name: Adam Location: Philly ‘burbs Posts: 5,660	I have heard that people supplied the NY RSC with a copy of my warranty paperwork and they did the warranty work with no problems.

6 January 2008, 04:54 PM	#4
sherwin "TRF" Member Join Date: Nov 2007 Location: Perth/Singapore Posts: 1,764	i was told that you can get a new copy of the certificate (ie. lost/stolen/etc) for a fee of SG$75. anyone know for sure before i head down to RSC

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