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Jack reacher · 17 July 2013, 11:55 PM

Thought I’d share with you guys what I think is a great story. I recently got married, and my wife decided to get me a birth-year Rolex as a wedding gift. After scouring numerous shops and the internet, she finally found a 1974 “Pepsi” GMT Master on eBay. After working with a dealer to “ok” the watch, she bought the piece from an overseas seller (not knowing it was illegal to ship Rolexes into the US).

So a few days before our wedding, she realized US Customs intercepted/confiscated the package. After speaking with a customs agent, she frantically contacted Rolex’s legal department in an effort to get the package cleared. After many calls, she finally got a hold of the secretary for Rolex’s US customs lawyer. She tells her the story, and somehow convinces the secretary to help. After a few missed calls, she finally speaks with the lawyer, and he agrees to sign off on the package.

But wait, there’s more. With only a couple of days to go, she now has to find out who is in charge of actually clearing packages for US customs, so that they can release the watch. After more calls/searches, she reaches the right guy, tells him the story, and again convinces him to find the package, sign off on it, and send it to her rush delivery.

So now with a day to spare, the package finally arrives. She opens it only to find the crystal completely smashed, and the hands damaged. In shock, she rushes to the RSC here in NYC to see if they can help restore it. After telling the story one more time, she convinces them to at least replace the crystal, and put the watch back together to make it at least look presentable. Not only did they fix it up right then and there, they didn’t charge her anything, and told her it was a wedding gift.

So the next day, she was able to give me the watch on our wedding day – a gift I will truly cherish for the rest of my life. The watch is back at the RSC to get fully serviced. I’ll post pics when I get it back.

BaltimoreBrian · 18 July 2013, 12:01 AM

WOW!!!!!!!!!!!!!!! That is awesome the way this all came together.

Look forward to the pics and thanks for sharing with us!

Daytona-Dan · 18 July 2013, 12:07 AM

Very cool! Yes, send in some pics!

Rashid.bk · 18 July 2013, 12:15 AM

Unbelievable....Congratulations to both of you.

kilyung · 18 July 2013, 12:17 AM

Women can be persuasive. Maybe Will should hire her to help with his customs issue?

HL65 · 18 July 2013, 12:18 AM

Quote:

Originally Posted by kilyung

Women can be persuasive. Maybe Will should hire her to help with his customs issue?

Exactly what I was thinking!

Ted Shred · 18 July 2013, 12:19 AM

After reading so many customs horror stories, it's nice to read one with a happy ending. Very cool to have a great watch with a great story behind it.

Congrats!

patek.wis · 18 July 2013, 12:22 AM

This is awesome to hear everything worked out
crazy that the crystal was smashed!

mjclark32 · 18 July 2013, 12:26 AM

Quote:

Originally Posted by patek.wis

This is awesome to hear everything worked out
crazy that the crystal was smashed!

If I were you I would have already sent a PM or two trying to get the contact info

Alpino · 18 July 2013, 12:29 AM

Quote:

Originally Posted by patek.wis

This is awesome to hear everything worked out
crazy that the crystal was smashed!

You could ask your friend (the one to who you sent your Rolex) if he wants to marry you ... maybe you would get your watch back ...

patek.wis · 18 July 2013, 12:30 AM

Quote:

Originally Posted by Alpino

You could ask your friend (the one to who you sent your Rolex) if he wants to marry you ... maybe you would get your watch back ...

hahahah - i may do that!!!!!

think he would settle for a CZ ring??!

Armyguy03 · 18 July 2013, 12:31 AM

WOW! Congrats!!!!

mrhy · 18 July 2013, 12:33 AM

Nice,My experiences withe NY RSC have been very positive,nice to know that doing the right thing can overcome red tape.

Trouble15 · 18 July 2013, 12:43 AM

Wow, great story!

breitlingherst · 18 July 2013, 12:54 AM

wow i wonder why the watch was damaged? was customs trying to determine if its a counterfeit?

WatchFeen · 18 July 2013, 12:56 AM

cant wait to see the pictures!! thanks for sharing :)

alexthegreat123 · 18 July 2013, 01:05 AM

Congrats!

cruvon · 18 July 2013, 01:06 AM

Quote:

Originally Posted by SteelerFan65

Exactly what I was thinking!

Lol,+1

Knappo 1307 · 18 July 2013, 01:07 AM

Quote:

Originally Posted by kilyung

Women can be persuasive. Maybe Will should hire her to help with his customs issue?

x2

boywondergq1 · 18 July 2013, 01:11 AM

Heartwarming story. And this is why I choose to wear this brand.

Puffy · 18 July 2013, 01:16 AM

this should be turned into a movie!!

james89 · 18 July 2013, 01:20 AM

how did the watch's crystal get smashed and the hands get damaged?

akira23 · 18 July 2013, 01:22 AM

Wow! Great story & Congrats on the Wedding & the watch!

nickng · 18 July 2013, 01:27 AM

Now that is a story you don't get to hear everyday.

Kudos to your wife, Jack

I am glad everything turned up well for you both.

AK797 · 18 July 2013, 01:30 AM

That's a great story, and the next time I need Rolex to step up to the plate for me I will also be getting married the very next day!

Thebiglagu · 18 July 2013, 01:31 AM

What a great story! Congrats on an amazing wife!

Thebiglagu · 18 July 2013, 01:32 AM

Sounds like she a life time get otta jail free pass from you! Hahaha!!!

STEELINOX · 18 July 2013, 01:32 AM

You can't make this stuff up !

Congratulations

Frogman4me · 18 July 2013, 01:33 AM

That's is seriously awesome. Cherish your wife she did much to get you this watch. Congrats :)

yld2rob · 18 July 2013, 01:43 AM

WOW Crazy story

17 July 2013, 11:55 PM	#1
Jack reacher "TRF" Member Join Date: Dec 2012 Location: New York Posts: 143	Unbelievable Customs Story Thought I’d share with you guys what I think is a great story. I recently got married, and my wife decided to get me a birth-year Rolex as a wedding gift. After scouring numerous shops and the internet, she finally found a 1974 “Pepsi” GMT Master on eBay. After working with a dealer to “ok” the watch, she bought the piece from an overseas seller (not knowing it was illegal to ship Rolexes into the US). So a few days before our wedding, she realized US Customs intercepted/confiscated the package. After speaking with a customs agent, she frantically contacted Rolex’s legal department in an effort to get the package cleared. After many calls, she finally got a hold of the secretary for Rolex’s US customs lawyer. She tells her the story, and somehow convinces the secretary to help. After a few missed calls, she finally speaks with the lawyer, and he agrees to sign off on the package. But wait, there’s more. With only a couple of days to go, she now has to find out who is in charge of actually clearing packages for US customs, so that they can release the watch. After more calls/searches, she reaches the right guy, tells him the story, and again convinces him to find the package, sign off on it, and send it to her rush delivery. So now with a day to spare, the package finally arrives. She opens it only to find the crystal completely smashed, and the hands damaged. In shock, she rushes to the RSC here in NYC to see if they can help restore it. After telling the story one more time, she convinces them to at least replace the crystal, and put the watch back together to make it at least look presentable. Not only did they fix it up right then and there, they didn’t charge her anything, and told her it was a wedding gift. So the next day, she was able to give me the watch on our wedding day – a gift I will truly cherish for the rest of my life. The watch is back at the RSC to get fully serviced. I’ll post pics when I get it back.

18 July 2013, 12:19 AM	#7
Ted Shred "TRF" Member Join Date: Jan 2013 Real Name: Kevin Location: Canada Watch: Rolex/ Ω Posts: 658	After reading so many customs horror stories, it's nice to read one with a happy ending. Very cool to have a great watch with a great story behind it. Congrats! __________________ Time is an illusion, lunchtime doubly so

18 July 2013, 12:31 AM	#12
Armyguy03 "TRF" Member Join Date: Nov 2012 Location: DM[V] Watch: 16710 \| 16600 Posts: 3,546	WOW! Congrats!!!! __________________ Member of the Global Association of Retro-Grouch-Curmudgeons

18 July 2013, 01:05 AM	#17
alexthegreat123 2024 SubLV41 Pledge Member Join Date: Jan 2009 Real Name: Alex Location: Cincinnati, OH Watch: GMT 16710 w/ 3186 Posts: 8,416	Congrats! __________________ GMT Master II 16710 w/3186 "M" Coke SeaDweller 16600 "M"

18 July 2013, 01:11 AM	#20
boywondergq1 "TRF" Member Join Date: Sep 2011 Location: Canada Posts: 792	Heartwarming story. And this is why I choose to wear this brand. __________________ "Experience is simply the name we give our mistakes." - Oscar Wilde

18 July 2013, 12:01 AM	#2
BaltimoreBrian "TRF" Member Join Date: Jun 2011 Real Name: Brian Location: Towson, MD Watch: iZ Posts: 2,224	WOW!!!!!!!!!!!!!!! That is awesome the way this all came together. Look forward to the pics and thanks for sharing with us!

18 July 2013, 12:07 AM	#3
Daytona-Dan Banned Join Date: May 2013 Real Name: Dan Location: UK Watch: 116528 Posts: 1,049	Very cool! Yes, send in some pics!

18 July 2013, 12:15 AM	#4
Rashid.bk "TRF" Member Join Date: Jan 2009 Location: Dallas Watch: 12800ft = 3900m Posts: 11,173	Unbelievable....Congratulations to both of you.

18 July 2013, 12:17 AM	#5
kilyung 2024 SubLV41 Pledge Member Join Date: Jul 2009 Location: Cave Watch: Sundial Posts: 33,940	Women can be persuasive. Maybe Will should hire her to help with his customs issue?

18 July 2013, 12:22 AM	#8
patek.wis "TRF" Member Join Date: Apr 2012 Real Name: Will Location: Canada Watch: The Sky Posts: 1,824	This is awesome to hear everything worked out crazy that the crystal was smashed!

18 July 2013, 12:33 AM	#13
mrhy "TRF" Member Join Date: Dec 2012 Location: new york Watch: Pepsi GMT Posts: 2,383	Nice,My experiences withe NY RSC have been very positive,nice to know that doing the right thing can overcome red tape.

18 July 2013, 12:43 AM	#14
Trouble15 "TRF" Member Join Date: Dec 2011 Real Name: Steve Location: USA Watch: A few Posts: 8,884	Wow, great story!

18 July 2013, 12:54 AM	#15
breitlingherst "TRF" Member Join Date: Mar 2008 Location: East Coast US Watch: Richard Mille... Posts: 450	wow i wonder why the watch was damaged? was customs trying to determine if its a counterfeit?

18 July 2013, 12:56 AM	#16
WatchFeen "TRF" Member Join Date: Jun 2013 Real Name: Keifer Location: Katy Watch: Sub 116610 LV Posts: 571	cant wait to see the pictures!! thanks for sharing :)

18 July 2013, 01:16 AM	#21
Puffy "TRF" Member Join Date: Oct 2009 Location: Here and there Posts: 12,485	this should be turned into a movie!! __________________ Fine Quality is Long Remembered After the Pain of Spending Money is Forgotten

18 July 2013, 01:20 AM	#22
james89 "TRF" Member Join Date: May 2011 Real Name: Tho Location: So Cal Watch: Nomos Club Datum Posts: 273	how did the watch's crystal get smashed and the hands get damaged?

18 July 2013, 01:22 AM	#23
akira23 "TRF" Member Join Date: Jul 2010 Real Name: Marty Location: Florida Watch: Pam 1313 Posts: 456	Wow! Great story & Congrats on the Wedding & the watch!

18 July 2013, 01:27 AM	#24
nickng "TRF" Member Join Date: Jul 2009 Real Name: NickN Location: Singapore Watch: Rolex Posts: 524	Now that is a story you don't get to hear everyday. Kudos to your wife, Jack I am glad everything turned up well for you both. __________________ NickN

18 July 2013, 01:30 AM	#25
AK797 2024 Pledge Member Join Date: Feb 2010 Real Name: Neil Location: UK Watch: ing ships roll in Posts: 59,369	That's a great story, and the next time I need Rolex to step up to the plate for me I will also be getting married the very next day!

18 July 2013, 01:31 AM	#26
Thebiglagu "TRF" Member Join Date: Sep 2012 Real Name: Tommy Location: New jersey Watch: Rolex 16610 Posts: 457	What a great story! Congrats on an amazing wife!

18 July 2013, 01:32 AM	#27
Thebiglagu "TRF" Member Join Date: Sep 2012 Real Name: Tommy Location: New jersey Watch: Rolex 16610 Posts: 457	Sounds like she a life time get otta jail free pass from you! Hahaha!!!

18 July 2013, 01:32 AM	#28
STEELINOX 2024 SubLV41 Pledge Member Join Date: Oct 2008 Real Name: Sink-O! Location: a praire in AZ Watch: ROLEX-less atm... Posts: 14,021	You can't make this stuff up ! Congratulations __________________ *Positive Waves Baby* Lug Hole Loyalist / Chamfer Line Inspector INFORTHE WIN SUB-MAH-REEEN-ER ~ !

18 July 2013, 01:33 AM	#29
Frogman4me Banned Join Date: Jun 2010 Location: Maryland Posts: 6,268	That's is seriously awesome. Cherish your wife she did much to get you this watch. Congrats :)

18 July 2013, 01:43 AM	#30
yld2rob "TRF" Member Join Date: Oct 2012 Real Name: Rob Location: Penna Watch: Rolex Posts: 1,658	WOW Crazy story __________________ Rolex Sub-126610LV Rolex Sub- 126613LB Rolex GMT BLRO 126710 Rolex GMT BLNR Rolex Datejust 16220

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