RSC Service

[Gil F.]

JBat and Nikhsub1, thanks very much! I was glad to get the info. Sounds like several of us, including Earl, has been there. But I think they do keep some basic info for the record in case an issue comes up in the future. The customer service rep was able to read the notes right off the computer, so if any of you have issues down the road, be sure to call them as I did. Nik, thanks for the info on your experience.

On the lemon law question, mostly this is a specific creature of state law. Off the top of my head, I think in my state, the lemon law applies to motor vehicles only. Of course, if you have a repeated failure to get a product where it should be under the warranty, you would have a breach of warranty claim against the mfr. I think Rolex's reputation and usual quality control is excellent, so I would hope this would never happen to any of the members here or Rolex owners generally.

Thank you all again for the help