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versatile1 · 10 March 2014, 03:46 PM

Have you tried magic?
Try magic first, if it doesn't work send it back

Jetkopite · 10 March 2014, 09:14 PM

Just a quick update watch sent back to service center today and should have it back tomorrow somepoint so lets see.

Ru4scuba · 10 March 2014, 09:36 PM

Quote:

Originally Posted by Jetkopite

Just a quick update watch sent back to service center today and should have it back tomorrow somepoint so lets see.

Good to know! Keep us posted and best of luck.

samson66 · 10 March 2014, 09:56 PM

Now you've got me worried. I should be getting my GMT back from RSC NY this week or next. I'll keep my fingers crossed.

Sucks to have to send it back. They are taking about 5 weeks to do service right now. That's a lot of time to spend away to do it all over again

crowncollection · 10 March 2014, 09:57 PM

Send it back IMHO

samson66 · 10 March 2014, 09:57 PM

Quote:

Originally Posted by samson66

Now you've got me worried. I should be getting my GMT back from RSC NY this week or next. I'll keep my fingers crossed.

Sucks to have to send it back. They are taking about 5 weeks to do service right now. That's a lot of time to spend away to do it all over again

Check that - Just saw your post above. Sounds like they are going to take care of it right away and overnight it back to you. Good to hear.

Post some pics if you can

SeaAndSky · 11 March 2014, 12:34 AM

Jetkopite, please send some photos of your GMT when you get it back. Thanks.

watchwatcher · 11 March 2014, 01:50 AM

Well it sounds like it's going to work out, so that's good...keep us posted please.

What is interesting to me is after reading Jake's recent blog about his tour of the Rolex facilities and the obvious passion and commitment the brand has for producing new watches, is that they would allow/tolerate/fill in the blank with your word/this type of service at one of their service centers.

If this was just a lone post, I could see it, but it seems like we read about something unfortunate at the RSC all too frequently. Just my opinion.

Jetkopite · 11 March 2014, 02:50 AM

Well guys thought I would update you that after 10hrs of taking back my Pepsi to the AD the watch was sent to the service center and received back at the AD 10hrs later... Now I am happier !!

Here is a couple of quick snaps of the watch for you. Its a 2001 GMT Master which is the year I got my first flying job on the B737. Cockpit pics of the GMT in action on the B777 to come next week on my flight to San Francisco.

SWISSAHOLICS · 11 March 2014, 03:26 AM

That's great...happy for you.

FTX I · 11 March 2014, 03:35 AM

Glad to hear.

Cc1966 · 11 March 2014, 03:43 AM

Send it back. Local repairs by non-Rolex will jeopardize your remaining warranty...

MortgageGuy · 11 March 2014, 08:19 AM

Very sorry to hear of this, unfortunate

KINGROLESAR · 11 March 2014, 08:47 AM

Good to hear the problem has been corrected.

SeaAndSky · 11 March 2014, 01:47 PM

Nice photos. Your first flying job was the 73?

Chainring · 11 March 2014, 02:02 PM

Andy, glad you got that worked out and didn't settle. You should never have been given a watch that was anything less than perfect. Shame on the RSC.

As mentioned by others, Rik Dietel also serviced my P series GMT II last October. Here is a recent pic. Why would I use RSC?

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Evil-Twin · 11 March 2014, 02:06 PM

I had a horrible experience with RSC NY. I decided to give them a second chance after the horrible experience I had the last time 2007. The three times before that, everything was perfect. Good communications and a nice experience.
AS I said these last two time,s convinced me NEVER to send a watch to RSC NY. too many hands in the pot, too many chances to blame the other guy.

AS far as the survey, I checked off each box as being dis satisfied. I also sent a letter of dissatisfaction. I also gave them permission to contact me via email, USPS, or telephone.

Its been a month and I have not heard a thing via letter, email, or phone call.

I did talk to someone on the phone the day I received my watch from them. I told them of my displeasure, and their attitude was less than accommodating. Offered me no solution, just wanted me to spend more money, they weren't in the least way interested in my satisfaction.

I wish it were different, but that's how it went down.... Nothing would have made me happier than to say I spent my 1083 for the service and it was worthwhile. Unfortunately , that was NOT the case..

Bill

SeaAndSky · 11 March 2014, 02:17 PM

You guys are killing me with those beautiful pepsi gmts. I was thinking of adding a sub next but hmmm. . .

10 March 2014, 03:46 PM	#31
versatile1 "TRF" Member Join Date: Jun 2012 Real Name: Jeff Location: Nanaimo, B.C. Watch: DJ2 Blue Romans Posts: 1,980	Have you tried magic? Try magic first, if it doesn't work send it back __________________ Everything will be okay in the end. If it's not okay, it's not the end. Life is a cruel teacher It will give you the test first and the lesson later

10 March 2014, 09:57 PM	#35
crowncollection "TRF" Member Join Date: Jan 2011 Real Name: David Location: australia Posts: 20,216	Send it back IMHO __________________ watches many

11 March 2014, 02:50 AM	#39
Jetkopite "TRF" Member Join Date: Feb 2013 Real Name: Andy Location: Dubai Watch: 5131R,6263,5712T Posts: 1,559	Its back 10hrs after being taken back. Well guys thought I would update you that after 10hrs of taking back my Pepsi to the AD the watch was sent to the service center and received back at the AD 10hrs later... Now I am happier !! Here is a couple of quick snaps of the watch for you. Its a 2001 GMT Master which is the year I got my first flying job on the B737. Cockpit pics of the GMT in action on the B777 to come next week on my flight to San Francisco. Attached Images

11 March 2014, 03:26 AM	#40
SWISSAHOLICS "TRF" Member Join Date: Jan 2013 Location: Here! Watch: Rolex Posts: 4,366	That's great...happy for you. __________________ 16610LN \| 16613LB \| 16710 Pepsi \| 118238 \| 116500 (White) \| 116500 (Black) \| 116710BLNR \| 116610LV "The one thing I fear most is time; time waits for no one and leaves no options."

11 March 2014, 03:43 AM	#42
Cc1966 "TRF" Member Join Date: Aug 2013 Real Name: Christopher Location: Georgia, USA Watch: ing the Sea... Posts: 6,713	Send it back. Local repairs by non-Rolex will jeopardize your remaining warranty... __________________ "I wish to have no Connection with any Ship that does not Sail fast for I intend to go in harm's way." Captain John Paul Jones, 16 November 1778 "*Curmudgeons* " Favorites: 1665 SD, Sub Date, DSSD, Exp II, Sub LV, GMTIIc

10 March 2014, 09:14 PM	#32
Jetkopite "TRF" Member Join Date: Feb 2013 Real Name: Andy Location: Dubai Watch: 5131R,6263,5712T Posts: 1,559	Just a quick update watch sent back to service center today and should have it back tomorrow somepoint so lets see.

10 March 2014, 09:56 PM	#34
samson66 2024 ROLEX SUBMARINER 41 Pledge Member Join Date: Jul 2013 Real Name: Mike Location: Downy Ocean Hon Watch: my money leaving! Posts: 13,793	Now you've got me worried. I should be getting my GMT back from RSC NY this week or next. I'll keep my fingers crossed. Sucks to have to send it back. They are taking about 5 weeks to do service right now. That's a lot of time to spend away to do it all over again

11 March 2014, 12:34 AM	#37
SeaAndSky "TRF" Member Join Date: Dec 2013 Location: Wild Blue Yonder Watch: 116710 LN Posts: 1,613	Jetkopite, please send some photos of your GMT when you get it back. Thanks.

11 March 2014, 01:50 AM	#38
watchwatcher "TRF" Member Join Date: Jan 2009 Real Name: Larry Location: Kentucky Watch: Yes Posts: 35,047	Well it sounds like it's going to work out, so that's good...keep us posted please. What is interesting to me is after reading Jake's recent blog about his tour of the Rolex facilities and the obvious passion and commitment the brand has for producing new watches, is that they would allow/tolerate/fill in the blank with your word/this type of service at one of their service centers. If this was just a lone post, I could see it, but it seems like we read about something unfortunate at the RSC all too frequently. Just my opinion.

11 March 2014, 03:35 AM	#41
FTX I "TRF" Member Join Date: Feb 2013 Real Name: Flavio Location: N/A Posts: 14,654	Glad to hear.

11 March 2014, 08:19 AM	#43
MortgageGuy "TRF" Member Join Date: Jun 2009 Real Name: Adam Location: Orlando, Florida Watch: Me Posts: 9,935	Very sorry to hear of this, unfortunate __________________ The richest people in the world look for and build NETWORKS, Everyone else looks for work... Robert Kiyosaki

11 March 2014, 08:47 AM	#44
KINGROLESAR "TRF" Member Join Date: Dec 2013 Real Name: Drew Location: PHILADELPHIA Watch: CROWN MARKED Posts: 2,158	Good to hear the problem has been corrected. __________________ "Raise your glass high, those here for those not with but a sigh; for enjoy each day, it comes but once, then quickly to the past as it must" - King Rolesar 03

11 March 2014, 01:47 PM	#45
SeaAndSky "TRF" Member Join Date: Dec 2013 Location: Wild Blue Yonder Watch: 116710 LN Posts: 1,613	Nice photos. Your first flying job was the 73?

11 March 2014, 02:02 PM	#46
Chainring "TRF" Member Join Date: Jun 2012 Real Name: Steve Location: Grand Junction CO Watch: A few, not enough. Posts: 1,725	Andy, glad you got that worked out and didn't settle. You should never have been given a watch that was anything less than perfect. Shame on the RSC. As mentioned by others, Rik Dietel also serviced my P series GMT II last October. Here is a recent pic. Why would I use RSC?

11 March 2014, 02:06 PM	#47
Evil-Twin Banned Join Date: Feb 2014 Real Name: Bill Location: Small town in PA. Posts: 288	Some one mentioned RSC is sending out Survey cards I had a horrible experience with RSC NY. I decided to give them a second chance after the horrible experience I had the last time 2007. The three times before that, everything was perfect. Good communications and a nice experience. AS I said these last two time,s convinced me NEVER to send a watch to RSC NY. too many hands in the pot, too many chances to blame the other guy. AS far as the survey, I checked off each box as being dis satisfied. I also sent a letter of dissatisfaction. I also gave them permission to contact me via email, USPS, or telephone. Its been a month and I have not heard a thing via letter, email, or phone call. I did talk to someone on the phone the day I received my watch from them. I told them of my displeasure, and their attitude was less than accommodating. Offered me no solution, just wanted me to spend more money, they weren't in the least way interested in my satisfaction. I wish it were different, but that's how it went down.... Nothing would have made me happier than to say I spent my 1083 for the service and it was worthwhile. Unfortunately , that was NOT the case.. Bill

11 March 2014, 02:17 PM	#48
SeaAndSky "TRF" Member Join Date: Dec 2013 Location: Wild Blue Yonder Watch: 116710 LN Posts: 1,613	You guys are killing me with those beautiful pepsi gmts. I was thinking of adding a sub next but hmmm. . .

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