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Cooldude · 3 May 2014, 01:08 PM

Today when I cleaned my 116400GV, I found out there are two buring like trace on the side of my watch. I tried to buff it off by a veraet polish rag; it didn't work. I tried with some spray, didn't work for me either. I dont know what caused these marks, and how I can get off them. It is a major issue at all, but it bothers the look. Please help me out. Thank you!

one more

postalworker · 3 May 2014, 01:30 PM

Maybe its a hard water stain.

Cooldude · 3 May 2014, 01:45 PM

Quote:

Originally Posted by postalworker

Maybe its a hard water stain.

I thought too, but if it's the water stain, it should be easy to get away...

chris333 · 3 May 2014, 02:29 PM

I've seen a couple of watches with this issue - seems to be in the steel itself...

Cooldude · 3 May 2014, 03:47 PM

Quote:

Originally Posted by chris333

I've seen a couple of watches with this issue - seems to be in the steel itself...

how can I do to get rid of it please?

Thunderbird88 · 3 May 2014, 03:51 PM

Quote:

Originally Posted by Cooldude

how can I do to get rid of it please?

Always the alternative if using and scratching it...

chris333 · 3 May 2014, 04:13 PM

Quote:

Originally Posted by Cooldude

how can I do to get rid of it please?

From memory, RSC actually replaced the case - I'm sure there was a thread recently... I think I'd just accept it (makes it yours at least!).

Not sure re-finishing would work, but maybe try RSC?

Cooldude · 3 May 2014, 04:33 PM

Quote:

Originally Posted by chris333

From memory, RSC actually replaced the case - I'm sure there was a thread recently... I think I'd just accept it (makes it yours at least!).

Not sure re-finishing would work, but maybe try RSC?

Took it to San Francisco rsc, they said it's just about the look...
Told me just to wear it. But it shows the watch is "dirty" somehow

MonBK · 3 May 2014, 04:54 PM

Is the watch still under warranty?

padi56 · 3 May 2014, 04:56 PM

Quote:

Originally Posted by Cooldude

how can I do to get rid of it please?

All polishing is always best left to routine service time, if you want to polish every time you see a mark or the smallest scratch, that's the sure way to ruin any Rolex watch.

Cooldude · 3 May 2014, 05:21 PM

Quote:

Originally Posted by MonBK

Is the watch still under warranty?

No.

MonBK · 3 May 2014, 05:33 PM

Quote:

Originally Posted by Cooldude

No.

Then the answer to your question is no.

Kadhytia · 3 May 2014, 06:05 PM

Quote:

Originally Posted by Cooldude

how can I do to get rid of it please?

Try cape cod?

Lol-x · 3 May 2014, 06:09 PM

That stain may go very deep into the metal case.
I don't think polishing is your answer.
I think it is a defect in the stainless steel material.
Your only hope if for Rolex to agree it is a manufacturing defect and replace the case. Sometimes they may do this even if it is outside the manufacturing warranty period, but it depends on who is dealing with your case (pardon the pun)

Cooldude · 3 May 2014, 06:52 PM

Quote:

Originally Posted by Lol-x

That stain may go very deep into the metal case.
I don't think polishing is your answer.
I think it is a defect in the stainless steel material.
Your only hope if for Rolex to agree it is a manufacturing defect and replace the case. Sometimes they may do this even if it is outside the manufacturing warranty period, but it depends on who is dealing with your case (pardon the pun)

How much?

dysondiver · 3 May 2014, 07:19 PM

its odd , but if it wont polish ,,, id try for a warranty , even out of warranty they may go 50/ 50 , as a good will thing , or treat it as a fingerprint id and love it.

Starbucksboss · 3 May 2014, 09:34 PM

I couldn't live with it and I would take the advice and send to Rolex and trust they will acknowledge it is a production fault and rectify for you. If it is I think they might well do this for you. See if you can get the manager of the RSC to personally get involved. Good luck.

3 May 2014, 01:08 PM	#1
Cooldude "TRF" Member Join Date: Apr 2010 Location: San Francisco Posts: 22	Today when I cleaned my 116400GV, I found out there are two buring like trace on the side of my watch. I tried to buff it off by a veraet polish rag; it didn't work. I tried with some spray, didn't work for me either. I dont know what caused these marks, and how I can get off them. It is a major issue at all, but it bothers the look. Please help me out. Thank you! one more Attached Images Last edited by Tools; 4 May 2014 at 12:33 AM..

3 May 2014, 06:09 PM	#14
Lol-x Facilitator Join Date: Nov 2005 Real Name: Steve Location: Omnipresent Posts: 33,588	That stain may go very deep into the metal case. I don't think polishing is your answer. I think it is a defect in the stainless steel material. Your only hope if for Rolex to agree it is a manufacturing defect and replace the case. Sometimes they may do this even if it is outside the manufacturing warranty period, but it depends on who is dealing with your case (pardon the pun) __________________ *Most folks are about as happy as they make up their minds to be.* ~Abraham Lincoln Nothing compares to the simple pleasure of a bike ride. ~John F. Kennedy ROLEXploitation - yeah I'm a victim

3 May 2014, 01:30 PM	#2
postalworker Banned Join Date: Jun 2013 Location: California Watch: 116618LN Posts: 566	Maybe its a hard water stain.

3 May 2014, 02:29 PM	#4
chris333 "TRF" Member Join Date: Feb 2012 Location: N/A Posts: 167	I've seen a couple of watches with this issue - seems to be in the steel itself...

3 May 2014, 04:54 PM	#9
MonBK Banned Join Date: Nov 2010 Location: Kingstown Posts: 58,279	Is the watch still under warranty?

3 May 2014, 07:19 PM	#16
dysondiver "TRF" Member Join Date: Jul 2010 Real Name: tom Location: northern ireland Watch: my fins Posts: 10,063	its odd , but if it wont polish ,,, id try for a warranty , even out of warranty they may go 50/ 50 , as a good will thing , or treat it as a fingerprint id and love it.

3 May 2014, 09:34 PM	#17
Starbucksboss Banned Join Date: Feb 2014 Location: Reno Posts: 1,028	I couldn't live with it and I would take the advice and send to Rolex and trust they will acknowledge it is a production fault and rectify for you. If it is I think they might well do this for you. See if you can get the manager of the RSC to personally get involved. Good luck.

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