Will RSC refuse to service if . . .

[El Cascarrabias]

. . . your AD's watchmaker (Rolex certified) has serviced your watch in any way while the watch is still under it's original 2 yr warranty?

[landroverking]

Wouldn't think so. They should.

[Old Expat Beast]

They won't refuse to service it, but they will likely refuse to do any free warranty work.

[77T]

Since your AD opened and worked on it then always have them initiate any warranty work even if it must be done by RSC. That way they can explain away any doubts (if any arise) from the RSC watchmaker.

By the way, a minor adjustment wouldn't be an issue IMHO. But if the AD's watchmaker damaged something internally then it could get interesting.

[Tools]

Originally Posted by El Cascarrabias

. . . your AD's watchmaker (Rolex certified) has serviced your watch in any way while the watch is still under it's original 2 yr warranty?

If the AD did the work under the original warranty, then it's a non-issue.

[Urosfan]

Originally Posted by 77t

since your ad opened and worked on it then always have them initiate any warranty work even if it must be done by rsc. That way they can explain away any doubts (if any arise) from the rsc watchmaker.

By the way, a minor adjustment wouldn't be an issue imho. But if the ad's watchmaker damaged something internally then it could get interesting.

x2

[brandrea]

Originally Posted by Tools

If the AD did the work under the original warranty, then it's a non-issue.

[anothernewphone]

Originally Posted by Old Expat Beast

They won't refuse to service it, but they will likely refuse to do any free warranty work.

You don't know that.

[Old Expat Beast]

Originally Posted by anothernewphone

You don't know that.

That's what I was told by the RSC, after picking up the first of about a dozen Rolexes that I have had serviced by them. The warranty is valid worldwide for two years, if the watch hasn't been worked on ex-RSC in the interim.

[anothernewphone]

Originally Posted by Old Expat Beast

That's what I was told by the RSC, after picking up the first of about a dozen Rolexes that I have had serviced by them. The warranty is valid worldwide for two years, if the watch hasn't been worked on ex-RSC in the interim.

That's not what I've read.

There is nothing in the Rolex US warranty that states it is not transferable nor is there anything written that could be misconstrued as that being the case. The only stipulation is that the card be stamped and dated by an authorized dealer and the watch has not been modified or a third party intervention (worked on by anyone other than an Rolex authorized facility).

I've heard that a few different places, so you're the first that's saying otherwise.

[Old Expat Beast]

I only know what I was told. Perhaps when they said "RSC" they meant "RSC and/or any Rolex-authorized watchmaker", but they didn't say that.

[drakulie]

Originally Posted by Old Expat Beast

They won't refuse to service it, but they will likely refuse to do any free warranty work.

I was told the same thing by both Rolex and the AD. Warranty is void if worked on by anyone other than RSC, unless you first get approval from the RSC. However, you have to send it to RSC first. Go figure.