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Old 6 September 2015, 01:03 AM   #1
arguetaoscar
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Awesome Service RSC NYC...

Playing with my daughter I banged my BlackBay and lost the Pearl (lume dot) by the 12 o'clock. I asked around in a few AD and watch shops and I got quoted from $50 to $85, which I was ok to pay. But decided to ask at the RSC and check their customer service, prices and the overall experience.
It was awesome, within 15min I was out with a new lume dot on my BB and completely free. Ashlie the lady who assisted me wrapped my BB in a Tudor cleaning cloth inside a Tudor pouch since I was wearing my Sub.

Simply a great experience....

Lume dot missing.

BB back like new, for free...





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Old 6 September 2015, 01:04 AM   #2
Oyster99
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Nice! Happy with the great service from the NY RSC as you hear other stories too.
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Old 6 September 2015, 01:12 AM   #3
SemperFi
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It's nice to hear a positive story about NY RSC.
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Old 6 September 2015, 01:33 AM   #4
Sub/GMT
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Great service!! Enjoy your watch
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Old 6 September 2015, 01:48 AM   #5
RichM
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Good for you. NYC RSC fixed my 6 month out of warranty GMT free of charge. It needed a complete movement overhaul. I have no complaints with them.
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Old 6 September 2015, 02:09 AM   #6
polaris72
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Good to hear happy ending.
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Old 6 September 2015, 02:31 AM   #7
Nycturbovr6
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Ny rsc is great. Nothing but good experiences
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Old 6 September 2015, 02:35 AM   #8
AS1
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great to hear.
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Old 6 September 2015, 02:37 AM   #9
Rags
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Great to hear of good service.
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Old 6 September 2015, 02:37 AM   #10
tkerrmd
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nice!!
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Old 6 September 2015, 02:50 AM   #11
Keith1
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Really nice to read how they took great care of you.
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Old 6 September 2015, 02:52 AM   #12
GerardoG
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Wow!!! Nice!
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Old 6 September 2015, 03:59 AM   #13
KrismanX
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Whenever I see RSC posts I am saddened by all of the negative experiences; glad to hear of a success story!!



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Old 6 September 2015, 06:13 AM   #14
watchwatcher
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Great. Love the hear the positives now and then.
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Old 6 September 2015, 06:33 AM   #15
ap1
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Nice of them
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Old 6 September 2015, 06:37 AM   #16
Mr. K
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Super. Great to hear those stories
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Old 6 September 2015, 07:37 AM   #17
DJ TT 2002
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I've had excellent experiences with RSC NYC in the past.

When I brought in my TT DJ for service and was upgraded to a PlatinumDD ,free of charge, I was flabbergasted
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Old 7 September 2015, 07:44 AM   #18
hbombkid
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Good to hear as you always here bad about NYC. Did you have your warranty card with you or did they just take it back and fix it?
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Old 7 September 2015, 09:58 PM   #19
1William
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Good deal. I think many times we only hear the negative.
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Old 7 September 2015, 11:03 PM   #20
Psmith
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Good to hear
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Old 8 September 2015, 12:00 AM   #21
Racerdj
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It's great to hear a great customer service experience!
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Old 8 September 2015, 12:02 AM   #22
brandrea
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Fantastic, glad to hear!
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Old 8 September 2015, 06:26 AM   #23
strafer_kid
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Nice touch indeed!
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