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Old 21 November 2015, 12:20 AM   #31
dera
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Quote:
Originally Posted by sncarney18 View Post
Typically they have a 30 day return policy so they will wait until the window expires. I got my rep to send mine within 7 days as they no me and no I am not returning anything.
This is the most plausible explanation.
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Old 21 November 2015, 12:45 AM   #32
Sublover2166
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A lot of misunderstanding here.
The watch AND it's warranty card are shipped to ADs in a small clear plastic shipping box. The watch is in styro packing and there is a spot for warranty card.
The actual GREEN Rolex boxes and booklets are shipped to the ADs SEPARATELY.
At the AD when a purchase is made the watch and warranty card go into green Rolex box with appropriate booklets. Not all ADs withhold the warranty cards upon purchase, and I would insist the card be given to me with the rest of the "stuff" regardless of policy or I would cancel the deal and go to another AD.

Edit; Here in the Washington D.C. metro area there are NUMEROUS places to purchase a new Rolex. Much more than smaller markets. ADs are a dime a dozen here.
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Old 21 November 2015, 01:56 AM   #33
d90
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Conspiracy theories abound. There was one instance that the card had to be sent separately by the same AD as it simply wasn't in the store. Didn't think it was a big deal.
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Old 21 November 2015, 02:04 AM   #34
new2rolex
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Thank you "Racer DJ" and Roger.
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Old 21 November 2015, 02:05 AM   #35
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Quote:
Originally Posted by sncarney18 View Post
Typically they have a 30 day return policy so they will wait until the window expires. I got my rep to send mine within 7 days as they no me and no I am not returning anything.
I had to read this 3 times to understand what you're on about. The K is apparently very silent
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Old 21 November 2015, 06:16 AM   #36
123Blueface
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If the FL chain is Mayor's, quite normal and it won't be two weeks.
More like a month to make sure warranty card is not filled in and then watch returned.
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Old 21 November 2015, 06:31 AM   #37
rr-nyc
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Quote:
Originally Posted by dera View Post
This is the most plausible explanation.

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Old 21 November 2015, 08:21 AM   #38
themaninblack
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This thread has been interesting. I have never bought a new watch, a Rolex or otherwise where the warranty card/papers were not supplied at time of purchase. Perhaps it relates to different consumer laws and customer propensity to return goods for refund. It's an interesting area because in most places a buyer cannot return goods for refund simply because they change their mind. Many other brands of course supply a generic warranty card that is filled in by the dealer.
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Old 21 November 2015, 10:31 AM   #39
Shore Guy
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What all this proves is that if you purchase a Rolex from an AD, you never know that the watch may have been sold several times before your possesion and held and perhaps abused for several days by each purchaser before you received it.

This shows that it's wrong to criticize members who demand their purchase be given to them in an unopened plastic coffin with all stickers in place!

Hate to be a troll but I had to bring this up. Criticize me if you wish but I believe I am right.
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Old 21 November 2015, 11:12 AM   #40
Patton250
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Quote:
Originally Posted by Shore Guy View Post
What all this proves is that if you purchase a Rolex from an AD, you never know that the watch may have been sold several times before your possesion and held and perhaps abused for several days by each purchaser before you received it.

This shows that it's wrong to criticize members who demand their purchase be given to them in an unopened plastic coffin with all stickers in place!

Hate to be a troll but I had to bring this up. Criticize me if you wish but I believe I am right.
That is exactly how I got my Daytona today. They even gave me the plastic coffin it came in. In fact it was in the coffin when I got it. We opened it from there and then got it ready for my wrist.
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Old 21 November 2015, 11:21 AM   #41
Shore Guy
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To Brett

Good. Enjoy the watch!
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