Watch Issues - Any Reason to Hold Off on Registering?

[Chadridv]

Unfortunately it would seem I need to send my watch into APSC. If you read my thread from last week you saw I had an issue with the date wheel sticking (which luckily seems to not be an issue anymore), as well as a little bit of slow time keeping.

I am about -5SPD which I know is nothing to worry about, however, the first more serious concern i had is that, while winding the watch, i noticed the second hand slowed down a little. Almost noticeable to the eye.

I stopped in the AP Boutique in NYC a couple days ago, and got my hands on some other 42MM ROOs. Not only did those watches not behave the same way while winding, but I also realized that both winding and tightening the crown on my watch is very rough to the feel and sound. Almost like a grinding.

I compared my watch to a few others that day and they were all butter smooth. I was told at the boutique that it should definitely go in for warrantied service and/or at least get checked out by their watchmakers.

Of course that brings me to registering the watch. Any advice or suggestions on the registration process? I spoke with the Thanh Do and he seemed to think the rough winding and screw down was not a big deal, and common. If that's the case then there's no need to send in and no need to register at this time.

So what do you all think? Many Thanks!

[lapince]

Well on my diver it is very smooth, there is a small click you hear but absolutely not like you describe, that would definitely worry me quite a bit, and would send it in...

[IS250C]

To be fair to AP, I would encourage registration upon purchase.

[Rachaphon]

Don't the dealer submit the information once we make a purchase? I registered mine in the online data base as soon as I bought it.

[sirish19]

I also registered mine when I bought it as well. Is there any downside to registering it. It will allow you to extend the warranty for a 3rd year from the date of purchase as well.


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[IS250C]

They buy from grey channel so the warranty booklet is not dated. By delaying registration by 1 year, the effective warranty become 1 year longer. Also when selling, the watch is 1 year newer.
Put it bluntly, it is a dishonest act.

[SMD]

Originally Posted by IS250C

They buy from grey channel so the warranty booklet is not dated. By delaying registration by 1 year, the effective warranty become 1 year longer. Also when selling, the watch is 1 year newer.
Put it bluntly, it is a dishonest act.

What are you talking about? Where did he say any of this? Knowing who he bought it from it originally came from an authorised AD.

AP registration is for the 3rd year sticker they mail to you, it has nothing to do with the original 2 year warranty. If your booklet is not dated then it won't matter in any event as you will not have a warranty.

[IS250C]

Originally Posted by SMD

What are you talking about? Where did he say any of this? Knowing who he bought it from it originally came from an authorised AD.

AP registration is for the 3rd year sticker they mail to you, it has nothing to do with the original 2 year warranty. If your booklet is not dated then it won't matter in any event as you will not have a warranty.

Don't act blur......if not trying to get extra warranty time. Why hesitate to send in for warranty service? Why hesitate to register immediately for the sticker?

[SMD]

Originally Posted by IS250C

Don't act blur......if not trying to get extra warranty time. Why hesitate to send in for warranty service? Why hesitate to register immediately for the sticker?

When you send it in doesn't matter. You get three years from the date of the original warranty stamp. The sticker gets stamped when you send in for pressure testing. That just extends the original warranty for an additional year. If you have something that states otherwise I am always happy to learn something new, but I am on my 5th AP and I have no idea what you are talking about.

[gummy]

I register my APs...

Most I have had are very smooth while winding.

Some stick on certain dates while changing date.

Some wind a little "grittier" than others.

Once returned from AP Clearwater all seem to be perfect.

If it doesn't seem right to you...Call AP Clearwater, Register and send it in.

AP customer service is the best.

[SMD]

There is no need to register even if you do send it in. Registration is only for the third year sticker. Register don't register, it has no bearing on whether you send it in unless you want to get the third year sticker stamped at the same time. They may or may not do that if it is brand new as they like for the watch to be closer to the end of the second year (though they have done mine earlier in the past).

[masterserg]

Originally Posted by SMD

When you send it in doesn't matter. You get three years from the date of the original warranty stamp. The sticker gets stamped when you send in for pressure testing. That just extends the original warranty for an additional year. If you have something that states otherwise I am always happy to learn something new, but I am on my 5th AP and I have no idea what you are talking about.

I think he is talking about watches that may be AD stamped but not dated, which is possible but unusual.

In any case, I always registered all my watches on day one.

[SMD]

Originally Posted by masterserg

I think he is talking about watches that may be AD stamped but not dated, which is possible but unusual.

In any case, I always registered all my watches on day one.

Okay, but where was it ever mentioned that the warranty booklet was not dated?

And to the OP, my 44mm used to feel like it was rubbing when I screwed in the crown. It went away after a month or so. AP watchmaker in NYC said it was normal.

[masterserg]

Originally Posted by SMD

Okay, but where was it ever mentioned that the warranty booklet was not dated?

Oh, yeah ... not the situation described by the OP.

This dude is implying dishonesty (by way of potentially post-dating an older watch) without even bothering with trying to properly understand the original question ... when the OP is only asking whether he should register the watch or not, which has no bearing on the warranty date.

PS, Is that Nautilus new? Stunning!

[SMD]

Originally Posted by masterserg

PS, Is that Nautilus new? Stunning!

About 5 months. Stumbled on one and bought it impulsively.

[texex91]

I've never once 'registered' one of my AP's.

Buy from AP, AD or gray, throw it on my wrist and wear it.

The times I've had to send on into APSC. Clearwater wants the original warranty book that's it.

And yes, I'd send it in.

[Chadridv]

Originally Posted by IS250C

Don't act blur......if not trying to get extra warranty time. Why hesitate to send in for warranty service? Why hesitate to register immediately for the sticker?

My warranty booklet is dated and was shipped to me directly from the AD. My watch is not registered yet however. I've heard a lot of people say in the past that they're selling a watch that still has the option for the third year. I always wondered if there was some advantage to just not registering for that third year immediately which is part of what I'm asking about.

If you read my OP the only hesitation to send it in now, is that the watch is brand new and it would suck to part from it.

I never mentioned anything about "extending my warranty". This is my first AP so I'm looking for some guidance on this whole registration process, but not from you, thank you.

[Chadridv]

Originally Posted by SMD

Okay, but where was it ever mentioned that the warranty booklet was not dated?

And to the OP, my 44mm used to feel like it was rubbing when I screwed in the crown. It went away after a month or so. AP watchmaker in NYC said it was normal.

This is exactly the type of info I was curious to hear. Maybe I will go on wearing the watch for another week and see if it goes away before sending off my baby for 6 weeks :(

And btw thank you all for the advice on this!

I've worn Rolex for 15 years. I was really intimidated taking the plunge into AP because of the higher price point and lack of "Tool" DNA (in comparison to Rolex), so all of the advice, support and info has been amazing.

[Manofsteelpt]

Originally Posted by Chadridv

If you read my OP the only hesitation to send it in now, is that the watch is brand new and it would suck to part from it.

I think this is the concern of most AP owners when they first buy their watch. No one wants to part with it right away if not necessary. So, they wait and either send it in later when the honeymoon phases is over, or if a problem arises.

Originally Posted by texex91

I've never once 'registered' one of my AP's.

Buy from AP, AD or gray, throw it on my wrist and wear it.

The times I've had to send on into APSC. Clearwater wants the original warranty book that's it.

And yes, I'd send it in.

X's for me too, Paul.

[s14roller]

You'll do fine with AP, Chad...a lot of us have moved from more everyday pieces like Rolex to something a bit more, engineered so-to-speak.

[Chadridv]

OK so i registered the watch online. it took about 4 minutes. AP is sending me the 3rd year activation sticker in the mail. That will take a few weeks to arrive and they've instructed to wait for the sticker before sending the watch in.

So here's my plan. Obviously wait for the sticker. See if the roughness/grinding works itself out by then. If so, no problem. If it doesn't I'll be all ready to send the watch in!

Thanks again everyone for the valued advice and perspectives.

[Chadridv]

Originally Posted by s14roller

You'll do fine with AP, Chad...a lot of us have moved from more everyday pieces like Rolex to something a bit more, engineered so-to-speak.

Thanks bud!

You've been providing AP therapy to me from day 1. 'Much appreciated.

[anothernewphone]

Can someone explain how the registration process works, and what it does?

[Hairdude1]

I registered on the AP site once I purchased my watch

[AK797]

Originally Posted by texex91

I've never once 'registered' one of my AP's.

Buy from AP, AD or gray, throw it on my wrist and wear it.

The times I've had to send on into APSC. Clearwater wants the original warranty book that's it.

And yes, I'd send it in.

[SMD]

Originally Posted by anothernewphone

Can someone explain how the registration process works, and what it does?

AP has a base two year warranty. If you register online they will send you a sticker for your warranty booklet that extends the warranty for an additional year. Before the end of the two year period you send to APSC for pressure testing and they stamp the 3rd year sticker, which activates the third year. Now, I suspect (but don't know for sure) they are not sticklers about it, and that of you miss the deadline they will probably still extend for the third year. They are very good about extending the warranty if you ever have an issue. AP is absolutely the best I have dealt with when it comes to warranty service.

[Chadridv]

Originally Posted by SMD

AP has a base two year warranty. If you register online they will send you a sticker for your warranty booklet that extends the warranty for an additional year. Before the end of the two year period you send to APSC for pressure testing and they stamp the 3rd year sticker, which activates the third year. Now, I suspect (but don't know for sure) they are not sticklers about it, and that of you miss the deadline they will probably still extend for the third year. They are very good about extending the warranty if you ever have an issue. AP is absolutely the best I have dealt with when it comes to warranty service.

I'm new to all this obviously, but i believe this is spot on. Here is the exact terminology used by AP in the directions...

"To benefit from this third year warranty, you should take your watch to an Audemars Piguet approved repair center, at the latest 24 months after purchasing it."

Doesn't sound super mandatory although it's pretty clear they'd like this done within the first two years.

[conkers]

As I tend to sell my APs at some point, I usually delay registration so that the eventual buyer from me can register it themselves and get the third year sticker sent to themselves.

Those of you that have bought in the last 10 days will notice that the warranty coding system has been upgraded so you may be encouraged to delay registering for 2-3 weeks whilst the new system beds down.

[Chadridv]

Ok so my ROO is officially dropped off at NYC boutique and is in route to APSC. 3-4 weeks from now I should have it back. I'll miss it.