Warranty extended to 5 years for Rolex watches after July,1

[Auerr]

Rolex just confirmed this news to my AD in Antwerp (Belgium)

[Xenophon]

Originally Posted by pilates

dem

Err don't know what this means. Still waiting for the picture of your brand new everose daytona though.

[Muzz]

Originally Posted by Old Expat Beast

With the new cards won't it depend on when the card was "swiped". I'd imagine they all have to be swiped now before an AD sells to a re-seller. If this is the case, I'd definitely wait a few more days for double confirmation, then only get a watch with a July 15 or later card.

I would have to agree on the swiped date. Seems to make perfect sense to me.

[Sammk]

Does this mean an increase in price aswell?

Originally Posted by Alpino

.


I just learned that Rolex is extending its warranty period from 2 to 5 years for all watches sold after July,1 2015.

All watches sold from July,1 2013 to June,30 2015 will get an extra one year warranty extension.


This is confirmed for France, and supposedly for the whole Europe. I don't have this information for the US.

[DocJekl]

Visited my AD today, and they know nothing of the change in warranty (I'm a valued customer there). But they said if that turns out to be the case, since there's a 90 day return period on my watch that they will re-ring the purchase after July 1st for me.

[alanc]

If this is true, my guess is that Rolex is doing this to outdo Omega, and to make grey dealers' stock less attractive as compared to new AD stock.

That's all fine, but to me, if a new watch is going to have warranty issues, it seems that such issues will make themselves known fairly quickly. If that's correct, I personally don't see a five-year warranty as a reason to forsake a purchase from a grey dealer. To me, the significant savings outweigh the risk of the shorter warranty.

Just my opinion; your mileage may differ.

[Tom-P]

For a copy of the official Rolex letter to dealers, dated 1 July, see:

http://forum.tz-uk.com/showthread.ph...ment&p=3570142

@ post 30.

[Old Expat Beast]

Originally Posted by Tom-P

For a copy of the official Rolex letter to dealers, dated 1 July, see:

http://forum.tz-uk.com/showthread.ph...ment&p=3570142

@ post 30.

Or see https://www.rolexforums.com/showthread.php?t=420425

@ post #1.

[Tom-P]

Originally Posted by Old Expat Beast

Or see https://www.rolexforums.com/showthread.php?t=420425

@ post #1.

Apologies, been catching up and caught this thread before that one.

[kultschar]

For the UK I've seen someone dispute the following when calling St James however it was back in June 2015 when the rumour broke.

All watches sold from July,1 2013 to June,30 2015 will get an extra one year warranty extension

Does anybody know (particularly UK) if the above is true? I am selling a 2014 watch and a buyer has quizzed me. I cant find anything on the Rolex website

[Old Expat Beast]

See paragraph 1 of the letter in the link two posts above yours.

[T. Ferguson]

Originally Posted by kultschar

For the UK I've seen someone dispute the following when calling St James however it was back in June 2015 when the rumour broke.

All watches sold from July,1 2013 to June,30 2015 will get an extra one year warranty extension

Does anybody know (particularly UK) if the above is true? I am selling a 2014 watch and a buyer has quizzed me. I cant find anything on the Rolex website

Yes. Essentially Rolex gave an additional year to all watches that were under factory warranty as of 7/1/15. The service warranty continues to be two years.