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3 November 2016, 10:45 AM | #1 |
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Another NASTY AD experience
Well folks I've had another nasty AD experience, this makes the third time I've been treated this way at this particular store so I am definitely done with them permanently.
Tonight I walked in to check out their selection and after a few minutes the salesperson walked over to greet me. It was obvious she didn't want to talk to me but while I had her attention I happened to ask if they had a copy of the new Rolex Magazine in that I could have. She instantly replied "No, we don't have any". A few moments later I turn my head and see a short stack of them right there on the other end of the counter. I then say, "Oh I see some there, may I have one", and she says "No, I won't give you one of those" and then hands me some generic flyer from behind the counter. I won't name this particular AD but they are in a very prominent mall in Atlanta and I know multiple other members have shared similar experiences with them before. I'm done with them, they'll never see my face again. |
3 November 2016, 10:50 AM | #2 |
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Sounds like Mayors. They're fairly notorious for bad behavior. I've experienced it myself here.
If you're looking to browse or purchase in ATL, I've found that the staff at Brown & Co and Tara Fine Jewelery are both extremely professional and welcoming.
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3 November 2016, 10:52 AM | #3 |
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Kick them to the curb!
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3 November 2016, 10:54 AM | #4 |
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Looks like we have a winner!
Tara is my AD of choice, but Brown & Co has been good as well. |
3 November 2016, 10:55 AM | #5 |
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Is there a Rolex policy that they have to hand them out?
I'm just curious as it's a private business. Since your other two visits weren't well received, were you really expecting this would be different? Might be easier to just buy from a Trusted Seller here and save your time. |
3 November 2016, 10:57 AM | #6 |
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Mayors in ATL seems to have a bad rap from guys here, FYI their store in Bradenton FL is great. I'll let Mayors mgt know their ATL store has severe problems. Agreed, after two bad visits I'd have punted them to the curb.
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__________________ ----> Was Great Seeing Everyone At The TRF December 9 Tampa Meetup <---- https://www.rolexforums.com/showthread.php?t=968133 Love timepieces and want to become a Watchmaker? Rolex has a sensational school. www.RolexWatchmakingTrainingCenter.com/ Sent from my Etch A Sketch using String Theory. |
3 November 2016, 10:58 AM | #7 |
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But that's literally what the salesperson wanted.
I suggest your next plan of action is to arrive back at this AD tomorrow 10 minutes before closing time while wearing two large gold chains around your neck with a digital battery-powered alarm clock attached to them. Be sure that the time is set to the atomic time of Switzerland for critical effect. These can be purchased at a very good price from stores like Wal-mart. On your wrist, adorn a paper cutout in the generic shape of a Submariner (make sure to cut out a hole for what seems to be the cyclops). Do NOT attempt to make cutouts on the corners representing chronograph pushers as that may mislead them into believing it is a Daytona. Re-approach the sales lady who has so carelessly insulted your ancestry. Place a $5 Canadian bill in the nearest pocket of her suit jacket. Lean into her left ear (your right) slowly and whisper, "Cerachrome, cerachrome. May your nights be filled with Rolesor." At this point, her body should be possessed by the ghost of Hans Waldorf. Ask again for the magazine. You should, without a doubt, receive at least one copy of it. |
3 November 2016, 11:06 AM | #8 |
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Mayors in Tampa is amazing they would have given you one in a heartbeat
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3 November 2016, 11:07 AM | #9 | |
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3 November 2016, 11:14 AM | #10 | |
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3 November 2016, 11:20 AM | #11 | |
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3 November 2016, 11:24 AM | #12 | |
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3 November 2016, 11:24 AM | #13 | |
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Ha, this is hysterical
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3 November 2016, 11:27 AM | #14 |
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I like how you think 6r15.
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__________________ ----> Was Great Seeing Everyone At The TRF December 9 Tampa Meetup <---- https://www.rolexforums.com/showthread.php?t=968133 Love timepieces and want to become a Watchmaker? Rolex has a sensational school. www.RolexWatchmakingTrainingCenter.com/ Sent from my Etch A Sketch using String Theory. |
3 November 2016, 11:28 AM | #15 |
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Call Rolex NYC and report them... The AD near me gives me all their boxes and coffins, anything the customers toss aside, booklets, sleeves etc. I have at least 60 various size green boxes
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3 November 2016, 11:33 AM | #16 |
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I purchased my explorer 1 at mayors and a vacheron 2 weeks ago from another mayors and both were great. I've been in several mayors throughout Florida over the past few years and they've all been great. Maybe it's just the Atlanta store...?
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3 November 2016, 11:38 AM | #17 | |
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3 November 2016, 11:38 AM | #18 |
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3 November 2016, 11:46 AM | #19 |
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This was the same store that sparked my thread a week or so ago.
Wait until tomorrow when I walk in with my brand new Hulk LV and have the same saleslady size it for me Sent from my iPhone using Tapatalk
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3 November 2016, 11:48 AM | #20 |
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Too many other dealers out there. My local Mayors in the West Palm Beach area is great.
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3 November 2016, 11:51 AM | #21 |
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hmm...Mayors, huh...I'll keep that in mind.
Purchasing a luxury item should be enjoyable. Who the hell wants to feel insulted and unappreciated? Take your business to someone who deserves it. |
3 November 2016, 12:10 PM | #22 |
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I have visited several of the Mayors stores in South Florida and never had any issues with them. Staff were always friendly and helpful. At one of their locations they even sized one of my watch bracelets and steam cleaned the watch for free even though I didn't buy it there.
I purchased a Rolex from their store in Weston a few weeks ago. When they didn't have the model I was looking for, they located it at another store and had it transferred over the next day so that I could see it with no obligation to buy it. They usually have some watch related publications on the counters and have always let me take them when I ask. |
3 November 2016, 12:36 PM | #23 |
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I have good experiences with Brown & Co. I was planning stopping in to Mayors this weekend. I guess I'll keep driving a few stop lights to Brown.
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3 November 2016, 12:40 PM | #24 | |
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we'll do the play-by-play then. |
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3 November 2016, 12:49 PM | #25 |
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Sounds like a real crummy AD. Won't be calling them.
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3 November 2016, 12:53 PM | #26 |
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I'm honestly shocked someone treated you like that in an AD, I've been to a lot of ADs in my area and have never been treated like that... That is crazy.
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3 November 2016, 01:00 PM | #27 |
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3 November 2016, 01:12 PM | #28 |
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I hate poor customer service. How I'm treated determines whether I buy anything or sail back through loaded down with bags from other shops, like that scene in "Pretty Woman"!
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3 November 2016, 01:39 PM | #29 | |
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3 November 2016, 02:00 PM | #30 |
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Sorry to hear of your bad experience at an AD. However there are plenty of good ADs out there as many people can attest to. Go and give your business to ADs that really care about customer service.
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