Reeds Jewelers SCAM

[RossmanGA]

I wanted to warn everyone on this site that Reeds Jewelers based in North Carolina with around 90 stores in the South East region of the US is involved in what appears to be a major scamming operation. I purchased a Rolex from one of their stores around 2 months ago. This was my first Rolex purchased and I was assured that they are a reputable store and authorized by Rolex. Well, this does not appear to be the case. I found out after having the watch for 2 weeks that it is indeed a fake. Rolex hasn't been of much help other than allowing me to file a complaint and assured me they will investigate. I paid 14,800 for the watch and I am very very upset with Reeds and Rolex for not keeping a tight watch on one of their "authorized" vendors. After talking with Rolex day and night for 2 weeks and having my lawyer involved it has come to be known that this is not the first time people have complained about Reeds selling fakes and also attempting to pass of used and previously registered Rolex's as new. Just wanted to make everyone aware and warn you to stay away from Reed's in all cases.

[highroller]

O.M.G That sucks good luck on that.

I would freak out

[toph]

firstly a sincere thanks for posting this info!! hopefully you will get all your money back and others will not be duped
welcome

[Terry Newton]

Have you gotten any results from discussing this with the Reed's in question? I just had a major issue resolved by writing a letter to Allen Brill who is the CEO and President of Rolex, U.S.A. I would encourage you to write him and explain the circumstances.

Rolex Watch U.S.A., Inc.
665 Fifth Avenue
New York, New York 10022

Attn: Mr. Allen Brill; President and CEO


Terry Newton

[Chozn1]

Wow, very different results than I've had with them. They are our only AD now that the other retired and they welcomed me with open arms by way of getting me both of my Milgauss' just on the promise that I'd do more business with them (and I will) and have been nothing but stand-up all the way to the top. I have also talked to others on this board who've bought from them and had nothing but good things to say. What you are saying surprises me because they made me sign something saying I wouldn't flip the Milgauss because Rolex didn't like that. It seems like they'd certainly investigate something like this.

Your location says Georgia and that's where I'm from too. What part are you from? I've met the Vice President when he was in our store doing a walk through and he told me any time I wanted to talk to him directly to give him a call. I didn't keep his card but I know the manager here personally and could have it looked into for you.

[codymac]

Could the OP please clarify:
- what model?
- new or pre-owned?
- was any provenance provided (factory paperwork, service paperwork, etc.)?
- was the entire watch counterfit? was it legitimate but with aftermarket parts?
- how was it determined as counterfit?

I don't have a dog in the fight but regularly make purchases out of state from ADs (made one today, actually).

[Parachrom]

The words RICO were used against a company regarding some rather loose very loose transactions which turned out to be fraudulent.

Once these magical words were uttered by the victims, apparently heaven and earth were moved to make things right.

Always say nice doggie until you need a Brick

[stevemulholland3]

Originally Posted by Parachrom

The words RICO were used against a company regarding some rather loose very loose transactions which turned out to be fraudulent.

Once these magical words were uttered by the victims, apparently heaven and earth were moved to make things right.

Always say nice doggie until you need a Brick

huh??

anyway-was it a partial fake i.e. the movement?
or a complete fake?

[springer]

RICO (Racketeer Influenced and Corrupt Organizations Act) is pretty tough to prove in criminal and civil cases, and not many RICO cases are being prosecuted by U.S. Attorneys these days. Nice thought though.

[tnt]

My brother bought a 1ct diamond for his girlfriend (became his wife now) about 12 years ago...after she wearing for 8 years...she happened walked to another jewelry store when on vacation for cleaning...and found out it was a fake diamond.....

and she went back to Reeds...they exchange a real one for her this time...can't believe that !!!

btw, that reeds in NC also.

[Irish Dan]

Speaking as a former service business owner, there is always that
disgruntled customer that we can't make happy no matter what is
done for him. Before we write off a business here as being dishonest,
I would suggest that RossmanGA further delineate his case with particulars.
I intend no disrespect to RossmanGA, but one murky post does not constitute
a "case closed".

[Enzo thecat]

Originally Posted by Chozn1

What you are saying surprises me because they made me sign something saying I wouldn't flip the Milgauss because Rolex didn't like that. It seems like they'd certainly investigate something like this.

Uh, any chance they had you sign the contract so you wouldn't try to sell it only to find out it was a fake? Rolexes are not Ferraris. Ferrari gets angry when a car is flipped, but as far as Rolez goes, there is no way for them to find out you sold a watch. That sounds like B.S. I didn't have to sign anything for any of mine, even my new SS Daytona. In fact, I don't even fill out the warranty papers most of the time. Leave 'em blank jsut in case I'd ever want to sell one.

[Chozn1]

Originally Posted by Enzo thecat

Uh, any chance they had you sign the contract so you wouldn't try to sell it only to find out it was a fake? Rolexes are not Ferraris. Ferrari gets angry when a car is flipped, but as far as Rolez goes, there is no way for them to find out you sold a watch. That sounds like B.S. I didn't have to sign anything for any of mine, even my new SS Daytona. In fact, I don't even fill out the warranty papers most of the time. Leave 'em blank jsut in case I'd ever want to sell one.

Nah, the Milgauss is real. More than one AD out there has whined about Rolex supposedly breathing down their neck about flipping and there's been more than one thread on it as well. Basically all I was told was that if I wanted to flip it, try to do it in a way that wouldn't be terribly public like ebay. This was of course when you could make a couple K on them and supply was low.

[Terry Newton]

Originally Posted by Irish Dan

Speaking as a former service business owner, there is always that
disgruntled customer that we can't make happy no matter what is
done for him. Before we write off a business here as being dishonest,
I would suggest that RossmanGA further delineate his case with particulars.
I intend no disrespect to RossmanGA, but one murky post does not constitute
a "case closed".

I agree with this. This is the first and only post from this person with no subsequent posts over this issue. I am cautious over believing this.

Terry Newton

[Enzo thecat]

Originally Posted by Chozn1

Nah, the Milgauss is real. More than one AD out there has whined about Rolex supposedly breathing down their neck about flipping and there's been more than one thread on it as well. Basically all I was told was that if I wanted to flip it, try to do it in a way that wouldn't be terribly public like ebay. This was of course when you could make a couple K on them and supply was low.

Firstly, thanks for not flamming me!

Secondly, HOW WOULD ROLEX EVER KNOW???? One thing that bugs me about Rolex is they dont have any record of who buys their products. It didn't matter with the first couple. But now I have bought many, for myself and as gifts. It wold be nice to know I was appreciated. But if I flipped any of my Rolexes, (even on ebay) how could they possibly find out? Their is no paper trail unless it it serviced, and even then, it would only be possible if the watch was sent to Rolex for service. Maybe the jewelers I use are sending paperwork with my name unbeknownst to me.

(I am not being confrontational. I really want to know)

[Welshwatchman]

Unless Rossman gives us the full particulars of his transaction then I would take the whole thing with a pinch of salt.

This type of thing has happened before and the OP did not elaborate further.

[Chozn1]

Just got back from Reed's because my wife needed a couple of links taken out to be able to wear my Milgauss. This is the third time I've had the watch adjusted, and every time they've told me that they're always there when I need them. Sorry, but I'm just having a hard time believing this one without more info.

[stevemulholland3]

the guy has never re-posted any more info-I would say it was a disgruntled buyer...

[Welshwatchman]

There is not much to believe about this one.

CLOSED.