|
|
ROLEXROLEXROLEXROLEXROLEXROLEX
ROLEXROLEXROLEXROLEXROLEXROLEX
|
|
20 June 2017, 01:17 PM
|
#1 |
|
"TRF" Member
Join Date: Mar 2017
Location: Socal
Posts: 1,028
|
If I was store manager I simply ask what it would take to make you happy and do it regardless of cost. Buying a Rolex should be an exciting and joyous experience. I would not settle for anything less.
|
|
|
|
20 June 2017, 01:30 PM
|
#2 |
|
"TRF" Member
Join Date: Jul 2015
Location: Toronto Canada
Watch: GMT Master ll
Posts: 1,036
|
Unfortunately stuff like this happens even if you take it into Rolex directly I brought in almost a brand new watch in fact it was a two-week-old GMT Master II they managed to dang it while they were replacing the crystal under warranty and this is Rolex service center so don't feel bad get the screws replaced and the bracelet polished and you'll be back to having a brand new bracelet...cheers
__________________
May the hands of time always treat us well... |
|
|
|
|
21 June 2017, 06:20 AM
|
#3 |
|
"TRF" Member
Join Date: Feb 2010
Location: UK
Watch: 16570
Posts: 120
|
I got a full refund for a 114060 after an AD scratched the bracelet, burred the screws and some how also scratched the case back.
They too offered to polish (a 3 week old watch). I refused and said new watch or refund. I hope you get it sorted soon as having this kind of first world grief hanging over you isn't pleasant. Sent from my SM-G935F using Tapatalk |
|
|
|
|
15 November 2017, 02:43 PM
|
#4 |
|
"TRF" Member
Join Date: Jun 2017
Location: USA
Posts: 290
|
Any update?
Sent from my iPad using Tapatalk |
|
|
|
|
16 November 2017, 12:26 PM
|
#5 | |
|
Banned
Join Date: Dec 2009
Real Name: Mike
Location: Tampa, Florida
Watch: Pepsi GMT
Posts: 2,926
|
Quote:
|
|
|
|
|
|
15 November 2017, 04:25 PM
|
#6 |
|
"TRF" Member
Join Date: Jun 2016
Real Name: Bello
Location: NYC
Watch: Rolex
Posts: 698
|
Wow that’s horrible service!! Replace the screws and buff it!
__________________
Ap Royal oak offshore 🌹 ♛ Sky-Dweller 326934🤍 ♛ Datejust41 126333 ♛ Datejust2 116334 💎💎 |
|
|
|
|
15 November 2017, 08:04 PM
|
#7 |
|
"TRF" Member
Join Date: Jun 2014
Location: Earth's Blue Sky
Watch: LOVE
Posts: 308
|
That is why I always do it myself.
|
|
|
|
|
15 November 2017, 08:08 PM
|
#8 |
|
Facilitator
Join Date: Nov 2005
Real Name: Steve
Location: Omnipresent
Posts: 33,590
|
Pardon the pun, but I think you got screwed
__________________
 Most folks are about as happy as they make up their minds to be. ~Abraham Lincoln Nothing compares to the simple pleasure of a bike ride. ~John F. Kennedy ROLEXploitation - yeah I'm a victim  |
|
|
|
|
15 November 2017, 08:14 PM
|
#9 |
|
Banned
Join Date: Aug 2015
Location: down by the river
Posts: 4,926
|
I get that mistakes happen. But how did they manage to scratch every link multiple times?
my first step would be to demand a replacement bracelet. Second step would be to inform them that I'm willing to seek litigation |
|
|
|
|
16 November 2017, 03:59 AM
|
#10 |
|
"TRF" Member
Join Date: Feb 2015
Location: Virginia
Posts: 1,002
|
+100 on getting your own screwdrivers and never letting the AD touch your watch. I’ve read this story several times. I’ve wrecked a few screws in my day. Getting the proper tool for the job is the key!
Sent from my iPad using Tapatalk |
|
|
|
|
16 November 2017, 05:40 AM
|
#11 |
|
"TRF" Member
Join Date: Nov 2012
Location: United Kingdom
Posts: 2,355
|
What a bloody discrace....they should be stripped of their dealership for such crimes......how can they insist that awatch must now be sized before leaving the store....i never ever let them touch mine fo this reason alone....
|
|
|
|
|
16 November 2017, 05:42 AM
|
#12 |
|
"TRF" Member
Join Date: Nov 2012
Location: United Kingdom
Posts: 2,355
|
Incidentally id want a new bracelet as to polish that monstrosity will remove a lot of metal
|
|
|
|
|
16 November 2017, 06:34 AM
|
#13 |
|
"TRF" Member
Join Date: Mar 2017
Location: USA
Posts: 104
|
thats bad
|
|
|
|
|
16 November 2017, 07:06 AM
|
#14 |
|
"TRF" Member
Join Date: Oct 2015
Location: UK
Watch: Deepsea, Hulk, YM
Posts: 139
|
Ray Charles could've done better job!!!
|
|
|
|
|
16 November 2017, 07:11 AM
|
#15 |
|
"TRF" Member
Join Date: Aug 2017
Location: USA
Posts: 59
|
Wow. Hopefully the one that isn't seated isn't so because he stripped the treads.
|
|
|
|
|
16 November 2017, 07:16 AM
|
#16 |
|
"TRF" Member
Join Date: Jan 2012
Location: USA
Watch: Rolex
Posts: 2,799
|
Whoever did that must have had a liquid lunch before he mangled those screws. Awful!
|
|
|
|
|
16 November 2017, 07:29 AM
|
#17 |
|
Banned
Join Date: May 2017
Real Name: Julian
Location: San Diego, CA
Watch: Rolex 116613LB
Posts: 1,908
|
In the future, I'd recommend Royal Maui Jewelers. They adjusted the bracelet on my wife's DateJust and did a nice job. That's where I bought my Sub too. Nice staff, very friendly, a tad pushy at times, but not overly so. Overall a very pleasant place to shop.
|
|
|
|
|
16 November 2017, 08:55 AM
|
#18 |
|
Banned
Join Date: Jul 2014
Real Name: Victor
Location: Spain
Watch: YM 116622 - SD43
Posts: 2,598
|
What a butcher. I'd ask for new links and screws.
|
|
|
|
|
16 November 2017, 09:01 AM
|
#19 |
|
"TRF" Member
Join Date: Nov 2017
Location: U S A
Posts: 76
|
too bad
|
|
|
|
|
16 November 2017, 10:37 AM
|
#20 |
|
Banned
Join Date: Nov 2017
Location: Lisbon
Posts: 34
|
Sorry to see this.
|
|
|
|
|
16 November 2017, 12:37 PM
|
#21 |
|
"TRF" Member
Join Date: Jan 2015
Location: California
Posts: 315
|
Yikes.
Make sure that first screw is not cross-threaded. |
|
|
|
 |
| Currently Active Users Viewing This Thread: 1 (0 members and 1 guests) | |
|
|
*Banners
Of The Month*
This space is provided to horological resources.
Hybrid Mode
