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Old 18 October 2017, 03:31 AM   #1
MerrittM3
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yes... i was told the same thing it wasn't a boutique though, higher up.

Glad someone else has now heard the 2+3 scenario as well vs. a 5 year sold with the watch.
Yeah its 2 year original warranty and 3 years once you register online.

I plan to pick up my blue diver next week.. will let you all know my experience.
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Old 22 October 2017, 05:43 AM   #2
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Bought a 26331 4 days ago with 3 years of guarantee.

Enviado de meu SM-G930F usando Tapatalk
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Old 22 October 2017, 06:00 AM   #3
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Paid a visit (to try a few pieces) at the ground floor of Selfridges (Oxford St., London) earlier in the week and they also had no clue on the 5 year warranty.
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Old 22 October 2017, 06:58 AM   #4
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Paid a visit (to try a few pieces) at the ground floor of Selfridges (Oxford St., London) earlier in the week and they also had no clue on the 5 year warranty.
they had a nice selection when i was there earlier this week. The best selection of ROO in london at the moment. Plus a few you don't see every day like the new safari and the bucherer edition which looked pretty good IRL as i was not expecting it to look very good.

Doesn't surprise me though they don't know about the warranty changes.
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Old 22 October 2017, 07:16 AM   #5
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...plus a few you don't see every day like the new safari ...


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Old 22 October 2017, 07:21 AM   #6
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the YG ROO was nice too. Forgot about that one.
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Old 22 October 2017, 06:40 AM   #7
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Bought a 26331 4 days ago with 3 years of guarantee.

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Do you mean 2 years plus 1 year for registering the watch with AP? AFAIK nothing is sold with a 3 year warranty.
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Old 23 October 2017, 06:55 PM   #8
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Do you mean 2 years plus 1 year for registering the watch with AP? AFAIK nothing is sold with a 3 year warranty.
Exactly!

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Old 23 October 2017, 06:57 PM   #9
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Exactly!

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well now you get an additional two years, So its 5
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Old 22 October 2017, 01:06 PM   #10
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Old 22 October 2017, 04:20 PM   #11
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there you have it.

not everything is updated as both my 2017's still show "warranty ends 0000-00-00" but I'm not really bothered as they are registered in any case.
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Old 22 October 2017, 05:02 PM   #12
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there you have it.

not everything is updated as both my 2017's still show "warranty ends 0000-00-00" but I'm not really bothered as they are registered in any case.
So does my Ti in one selection of the site

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Old 22 October 2017, 05:10 PM   #13
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So does my Ti in one selection of the site
judging by the case number you have one unique piece. An A series ROO
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Old 22 October 2017, 05:17 PM   #14
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judging by the case number you have one unique piece. An A series ROO
LE

Sure it hasn’t always been like that and the site was still showing the old warranty period the other day so assuming it’s just a glitch while they update it all.

But at least it confirms the back dating and the requirement to register to get the additional three years onto the supplied two years from purchase
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Old 22 October 2017, 05:30 PM   #15
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there you have it.

not everything is updated as both my 2017's still show "warranty ends 0000-00-00" but I'm not really bothered as they are registered in any case.
You’ve got a perpetual warranty - congratulations!!
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Old 22 October 2017, 01:39 PM   #16
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And as confirmed back dated

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Old 23 October 2017, 07:34 PM   #17
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AP 5 Year Warranties at AD?



This confirms the 5 year warranty....


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Old 23 October 2017, 07:57 PM   #18
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I just went on AP site and re-registered my 2 44's which are 2017 watches and got conformation email showing 5 years as well on both.
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Old 23 October 2017, 08:00 PM   #19
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I just went on AP site and re-registered my 2 44's which are 2017 watches and got conformation email showing 5 years as well on both.
I'm hesitant about that as i registered my 15400 twice because i thought it didn't work the first time and they both showed up in my profile for a long time before i finally got AP to remove one. I don't know why but it drove me crazy.

Do you have duplicate listings of the same watch now?

My 2017's still show warranty ends 0000-00-00, but my 15400 now shows that too and its older.
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Old 23 October 2017, 08:13 PM   #20
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I'm hesitant about that as i registered my 15400 twice because i thought it didn't work the first time and they both showed up in my profile for a long time before i finally got AP to remove one. I don't know why but it drove me crazy.

Do you have duplicate listings of the same watch now?

My 2017's still show warranty ends 0000-00-00, but my 15400 now shows that too and its older.
No - just one of each. The site doesn't show warranty dates all show 00's but got email confirming it.
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Old 23 October 2017, 08:18 PM   #21
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No - just one of each. The site doesn't show warranty dates all show 00's but got email confirming it.
good to know. Ill just re-register as i like some sort of verification
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Old 23 October 2017, 08:20 PM   #22
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Great info

Just registered my 15202 from boutique, boom 5 years to 2022....

Many thanks
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Old 24 October 2017, 06:28 AM   #23
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I checked AP’s website after seeing this thread and my June 2016 15202 now shows Warranty Ends: 0000-00-00. Is that normal? Can it be that I am getting additional 3years too?
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Old 24 October 2017, 06:44 AM   #24
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I checked AP’s website after seeing this thread and my June 2016 15202 now shows Warranty Ends: 0000-00-00. Is that normal? Can it be that I am getting additional 3years too?
i doubt it. My older watches show the same as my new ones, all zeros. AFAIK its retroactive to 2017 purchases only
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Old 25 October 2017, 06:16 AM   #25
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i doubt it. My older watches show the same as my new ones, all zeros. AFAIK its retroactive to 2017 purchases only
Thanks for your reply. Was hoping I got the 5 years too hahah.
Do you think eventually the zeros will be replaced by the right dates?
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Old 24 October 2017, 01:14 PM   #26
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I purchased a Diver today and the AD salesperson told me the warranty was 5 years. I didn't even bring it up. He said they had just instituted it this month on new AP's. I will receive the watch Wednesday and can see how the paperwork explains the warranty (if it still requires to be sent to Clearwater, etc).
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Old 24 October 2017, 03:08 PM   #27
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I purchased a Diver today and the AD salesperson told me the warranty was 5 years. I didn't even bring it up. He said they had just instituted it this month on new AP's. I will receive the watch Wednesday and can see how the paperwork explains the warranty (if it still requires to be sent to Clearwater, etc).
for sure it doesn't require that as they did drop that requirement (pressure testing) around the same time they stopped giving out a 3rd year sticker and moved to the online registration instead.

Congrats on the diver.
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Old 18 November 2017, 07:20 AM   #28
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Not sure if it’s been mentioned but the site has been fully updated.

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