Warranty on pre-owned

[ROA]

Originally Posted by MacDiver

I recently went through this process as i just bought a diver who someone had returned due to Buyers Remorse 5 days later after purchase. The first buyer had unfortunatelly registred the watch in his name. Let explain:
A) The registration process is part of the warranty process. You can not register the watch under your name if the previous owner has already registred the watch to claim the 3 (now 5) years warranty extension, When you are entering the warranty number, the web page will state ”Warranty Number Not Valid” and you will not be able to proceed further.
B) You can not transfer the owners name from the previous owner to a new one online. Once the first owner has registred the watch, it will be under his /her name. Game Over.

HOWEVER, if you send in the watch for service, they will register the watch as yours once they have completed the service. You might want to specify that you want a paper with the watch under your name when you hand in the watch to the AD for service. So, take the watch, hand it in for service, wait 2 months and then retrieve back the watch registred under your name.

This is how it was explaned to me by one of our local AP boutiques. Hope i could help.

Very informative! Thanks for sharing.