Upset at rude dealer

[Chadridv]

Originally Posted by jonnyz1245

For a two tone or pm piece? Anyone who pays list for a two tone or pm piece is throwing money down the drain. All of these are easily had at discounts. Always have been and always will be

Yes and no. Many that bought PM pieces, in some cases even just one piece, are currently enjoying their ceramic Daytona and/or SS BLRO.

One way or another you always pay haha.

[rod727]

I had a Similar experience at an AD here in Ohio. I asked if they could cut me a break on the credit card fee of 3% since I had cash in pocket. They said no and I bought somewhere else. Their right to say no. My right to go elsewhere.

[GradyPhilpott]

I'm a pretty thrifty guy, but I've never bought a Rolex or Tudor expecting a discount.

[Jace]

Originally Posted by GradyPhilpott

I'm a pretty thrifty guy, but I've never bought a Rolex or Tudor expecting a discount.

And I have never paid retail.


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[Rolexgal2017]

Originally Posted by Jace

And I have never paid retail.


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So you also get discounts? What percentage do you get on average?

[Jace]

Originally Posted by Rolexgal2017

So you also get discounts? What percentage do you get on average?

Depends on the watch and your patience. Certainly their are certain watches that you pay a premium. And I don’t buy those watches. No impulse purchases. I don’t mind buying pre owned in really good shape. These are luxury items and I have lots of time and know lots of sources after 20 years of watch collecting. I’ve bought out of the US for favorable exchange rates. I don’t mind grey market at all. But I know this bugs many people.

If a dealer says no, that’s their right. They know they will sell at retail. Just not to you.


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[Ckci]

You are an out of towns so he is unlikely going to receive a lot of business from you. I think what he offered is very fair in this setting.

[Speed]

Originally Posted by Rolexgal2017

So you also get discounts? What percentage do you get on average?

Ah...finally.

The “what is the average discount” question.

[Dirt]

Originally Posted by Speed

Ah...finally.

The “what is the average discount” question.

It's fair enough even if a little predictable.
After all, she did open the door with the thread starter/whine.

[MinMay]

Originally Posted by Speed

Ah...finally.

The “what is the average discount” question.

I get 100% all the time...it's actually free.

[cvera]

I wouldn't buy from somewhere that has poor customer service unless the deal was too good to pass up. There's plenty of stores to buy from, buy from someone who shows you respect or possibly buy from someone lwho might not have had excellent customer service but have great deals.

[Rolexgal2017]

Originally Posted by cvera

I wouldn't buy from somewhere that has poor customer service unless the deal was too good to pass up. There's plenty of stores to buy from, buy from someone who shows you respect or possibly buy from someone lwho might not have had excellent customer service but have great deals.

You're right. I don't buy anywhere that doesn't have good customer service. I seriously have never had anyone flat out give me sarcasm while shopping. My local guy is nice. I'm going to give him a visit.

[GradyPhilpott]

Originally Posted by Jace

And I have never paid retail.


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I said I never expected a discount.

How many discounts have you gotten on your Rolex and Tudor purchases from ADs?

[Stratos]

I cannot see anything upseting at what you are describing...

Different ADs have different practices...

[beshannon]

Originally Posted by Rolexgal2017

When am I ever going to get one?

When you see one.

[IronWatch]

A-okay to hit for a discount on a TT but bargain hunting for the top percentage across any dealer you visit may take away from the experience a bit. Think of a reasonable % (taking into account today’s market, especially if it’s a TT sports model), emphasize you’re local and can become a loyal customer, and be happy if they say yes. You become happy with the % without cross comparing 10 dealers, they make a happy profit, and you can then start focusing on how it feels to own it!


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[swils8610]

With the lack of SS watches available the TT market has tightened up. Less discounts seem to be available on TT models now.


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[Xxmikeyb]

Go back to your local dealer and buy the piece at the “ok discount”. Job done.

[gsteve]

its a watch..... not a kidney.....im amazed the weight ppl give these.

[JCZ5]

I would just go to a different AD...not every AD offers discounts, especially if they’re in a market with high demand. And nowadays, I see ADs giving less and less even for two-tone...

And just like buying a car, if you can’t get the discount you want, move onto the 10 other dealers...


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[Rolexgal2017]

I understand the dealer not providing a discount, but I've never met sarcasm when shopping. Isn't their job customer service?

[Lugduno]

Originally Posted by Rolexgal2017

I understand the dealer not providing a discount, but I've never met sarcasm when shopping. Isn't their job customer service?

Think of it the other way, how many customers don't they have each day that just want to flash their money before their friends and buy "something expensive, whatever" and try to get a discount?

Sure it's customer service, but after years in the business even I lose my temper some times...

[yxc145]

Originally Posted by Rolexgal2017

I understand the dealer not providing a discount, but I've never met sarcasm when shopping. Isn't their job customer service?

I agree

I understand that dealers don't have to give discount, but they don't have to be sarcastic and give attitude.
I had similar experience with car shopping. Every dealer always say they will beat the competitor's pricing, but when I bring them an amazing quote that they can't beat, they immediately change the attitude and said that the price is too good to be true (pretty much calling the customer a liar) and I should just buy it from that dealer.

If I was a business owner, I would politely reply "I am really sorry, but I am not able to meet or beat that price. Hopefully we can work out a better deal next time". I would not have a condescending tone

[SMD]

Originally Posted by Rolexgal2017

I understand the dealer not providing a discount, but I've never met sarcasm when shopping. Isn't their job customer service?

But you weren't a customer were you? He was not rude to you or sarcastic. You asked for a discount, he said no, you said I can get it elsewhere for less and he told you to do so.

I have a business and I love the fact that I can decide who I want to sell to and who I do not want to sell to. The customer is not always right despite many people's beliefs to the contrary. I want customers that come back year after year, not someone who is going to grind me on price every year and go somewhere else if they save 5 bucks a widget elsewhere. My guess is they made a similar calculation.

[AK797]

Originally Posted by SMD

But you weren't a customer were you? He was not rude to you or sarcastic. You asked for a discount, he said no, you said I can get it elsewhere for less and he told you to do so.

I have a business and I love the fact that I can decide who I want to sell to and who I do not want to sell to. The customer is not always right despite many people's beliefs to the contrary. I want customers that come back year after year, not someone who is going to grind me on price every year and go somewhere else if they save 5 bucks a widget elsewhere. My guess is they made a similar calculation.

Come on, you might argue the discount point but don't start telling the OP what she experienced was sarcastic or not, you weren't there and have absolutely no idea, and this kind of mansplaining is really out of order.

[Dirt]

Originally Posted by AK797

Come on, you might argue the discount point but don't start telling the OP what she experienced was sarcastic or not, you weren't there and have absolutely no idea, and this kind of mansplaining is really out of order.

Good point.

[SMD]

Originally Posted by AK797

Come on, you might argue the discount point but don't start telling the OP what she experienced was sarcastic or not, you weren't there and have absolutely no idea, and this kind of mansplaining is really out of order.

Mansplaining? FFS. Can’t say I paid attention to the gender of the poster as I read that post and responded without wading through the entire thread. But glad you can read minds and attribute motives to people. Your comment is very patronizing to the poster - I responded like I would to anyone regardless of gender. Saying someone needs to self censor because you are dealing with a female instead of a male is condescending and denying her agency. Two can play your silly game.

Dealer responded like any normal person would - if you say you can get it much cheaper elsewhere. Do it.

[Dirt]

Originally Posted by SMD

Mansplaining? FFS. Can’t say I paid attention to the gender of the poster as I read that post and responded without wading through the entire thread. But glad you can read minds and attribute motives to people. Your comment is very patronizing to the poster - I responded like I would to anyone regardless of gender. Saying someone needs to self censor because you are dealing with a female instead of a male is condescending and denying her agency. Two can play your silly game.

Dealer responded like any normal person would - if you say you can get it much cheaper elsewhere. Do it.

I would disagree somewhat.

Firstly we only have her account of the exchange and it may not be entirely accurate or without a degree of bias.
Reading between the lines though, it would appear the OP did certainly have a valuable learning experience.

I would agree with the game aspect, as arguments back and forth around that issue invariably ends up with everybody going round and round in ever decreasing circles until they ultimately disappear up their own a**es.
I totally agree that the dealer dealt with the OP in accordance with their full entitlement. But perhaps it could have been approached with a little more tact?
That is judging by the OP's one sided account of course

[Al1969]

OP, don’t take it personal. This is the way ADs are doing business now. Granted, it may change for them in a few years.

Do you really WANT the watch? If so, then either pay the new “market pricing” or keep your money.

what reference are you after?

[Rolexgal2017]

Originally Posted by Rolexgal2017

So you also get discounts? What percentage do you get on average?

Originally Posted by Al1969

OP, don’t take it personal. This is the way ADs are doing business now. Granted, it may change for them in a few years.

Do you really WANT the watch? If so, then either pay the new “market pricing” or keep your money.

I have all the French and Italian purses and shoes I want. Now I'm moving onto the next luxury thing... watches