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Old 6 December 2018, 10:40 PM   #31
korneevy
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Quote:
Originally Posted by rebel_1 View Post
Wow! I never knew this tool existed! As has been said, the Jumbo should come with one.


Exactly, for almost $30K watch not to include a polishing cloth and this tool is a travesty
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Old 7 December 2018, 01:24 AM   #32
appa666
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Quote:
Originally Posted by korneevy View Post
Well what do ya know... I got a call from the boutique last night staying they have my tool on hand so can be collected anytime. 2 months of beating around the bush vs 3 days after writing to Geneva. I know how I’ll handle my next issue with AP now;)
That’s fast. I was quoted 3 months wait. It needs to be ordered from Geneva. I guess waiting time varies on locations? Hopefully I can get it sooner than 3 months.
And still, AP needs to improve their customer service. As you said, to my understanding writing an email to HQ is a real harassment for boutiques and unfortunately that’s the solution for now.
I am disappointed with boutiques but feel overwhelmed with AP HQ. That’s real efficiency, appearently our request both got handled within 24 hours.
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Old 7 December 2018, 09:07 PM   #33
rty2k
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Just to put things in perspective
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Old 8 December 2018, 02:32 AM   #34
MikeyV
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On these Jumbos, can you run the time till midnight to change the date, then back it up 1-2 hours, then go back to midnight to change the date again? Then repeat as necessary? I seen to remember seeing that somewhere.

Or do you have to run it 24 hours ahead to change the date every time?
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Old 8 December 2018, 02:33 AM   #35
korneevy
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Quote:
Originally Posted by MikeyV View Post
On these Jumbos, can you run the time till midnight to change the date, then back it up 1-2 hours, then go back to midnight to change the date again? Then repeat as necessary? I seen to remember seeing that somewhere.

Or do you have to run it 24 hours ahead to change the date every time?


The former


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Old 8 December 2018, 02:37 AM   #36
RolexZen
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Old 8 December 2018, 04:19 AM   #37
MikeyV
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Nice. Thanks!
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Old 10 December 2018, 01:10 AM   #38
korneevy
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OK collected my tool today, and played a bit with the date setting, it is SOOOOO much easier than doing it by hand - quite practical indeed. The SG boutique got it for me free of charge too! Pretty pleased.
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