DavidSW and other respected sellers that are non-ADs

[citysurfer1]

I'm almost ready to pull the trigger, but I was hoping for some feedback and information for peace of mind.
I have never purchased from a non-AD before, but everyone recommends DavidSW.

The new watches purchased from him are supposed to have full set with my name on the warranty card etc.
I'm just confused how this happens and how Rolex will honor this warranty if it is not from one of their authorized sellers??

Thanks in advance. Sorry if this has been addressed before but I couldn't find anything directly addressing this.

[Al1969]

Originally Posted by citysurfer1

I'm almost ready to pull the trigger, but I was hoping for some feedback and information for peace of mind.
I have never purchased from a non-AD before, but everyone recommends DavidSW.

The new watches purchased from him are supposed to have full set with my name on the warranty card etc.
I'm just confused how this happens and how Rolex will honor this warranty if it is not from one of their authorized sellers??

Thanks in advance. Sorry if this has been addressed before but I couldn't find anything directly addressing this.

You can use search and find that info.
My understanding is the warranty FOLLOWS the watch.
The TS should give you an idea when the warranty was activated and you'd have the remainder of the warranty.
Chances are the warranty was activated by the AD where the grey seller purchased the watch. If you're still unsure on how it works, why not ask the TS?

[beshannon]

Originally Posted by citysurfer1

The new watches purchased from him are supposed to have full set with my name on the warranty card etc.
I'm just confused how this happens and how Rolex will honor this warranty if it is not from one of their authorized sellers??

Why don't you message him or call his store and ask?

[Juantxo]

Why buy from the corner lot if you can buy from the authorized dealer...?

[penguinrolex]

Originally Posted by citysurfer1

The new watches purchased from him are supposed to have full set with my name on the warranty card etc.
I'm just confused how this happens [snip] ??

I don't KNOW if this is what happened, but here is what sometimes happens...
-AD has a long relationship to a jewelry store (grey dealer)
-AD gives grey dealer chance to sell their inventory, keeps them informed when it changes. Gives them great deal on "stale and old" pieces
-Grey takes money from you, gives money to AD, tells them your name to put on paperwork and grey ships it to you

Or maybe this is what happened...
-Person has a long relationship with an AD. Buys LOTS of watches.
-Person walks into AD and buys the watch you want, says "leave the warranty card blank, and give me the warranty card; it's gonna be a gift."
-Because Person spends a million dollars a year with the salesperson, the salesperson says "well, OK!"
-Person is either a grey, or a buyer/trader for a grey

[Likestheshiny]

Why buy from the corner lot if you can buy from the authorized dealer...?

He's not -- he's talking about buying from an established seller with a stellar reputation. And quite possibly for a watch his AD doesn't have.

Op, if you want your own name on the warranty, you'll usually need to contact the seller and have them source the watch fresh. For the stuff on the website, expect someone else's name to be on it. And that's fine -- in the U.S. (and just about every other developed nation) the warranty follows the watch.

[Finslayer83]

I've done business with:

DavidSW
Chase at Nashville Watch
Patrick at OCWG

All were flawless transactions. 2/3 had names on the card and one didn't.

[mjclark32]

I’ve bought a lot from DSW, most had my name on warranty card. I’ve only sent one to RSC, but it wasn’t for warranty work. If was for a scratch which was my fault on the crystal. But, I sent a copy of my warranty card with it. No problems.

[BillA]

Have done a few deals with David, he is 100%!
It is almost like buying from an AD, even better.

[Dr Watches]

Definitely make sure the watch was sourced from the USA. A different name on the warranty plus a non-USA watch may get some push back from the service center.

[Boaters]

DavidSW is the best

[jsausley]

Originally Posted by Juantxo

Why buy from the corner lot if you can buy from the authorized dealer...?

Have you been into an AD recently? Your comment is actually humorous.

[ralfcom]

DavidSW all the way

[SaintMickey]

I have had wonderful success with Patrick at OCWG.

[pedersenkl]

Originally Posted by Dr Watches

Definitely make sure the watch was sourced from the USA. A different name on the warranty plus a non-USA watch may get some push back from the service center.

Curious. Why would a watch with a warranty card from a non-USA authorized dealer be of concern? I imagine some may come this way with XXX on the name.

[jdpny]

DavidSW is The Man!

[captainron62]

I've bought two from DavidSW, I live in driving distance of their brick and mortar store and can attest it is a class act operation. My Rolex came with a blank warranty card, so I could if I wished put my name on it. I don't see the need as the warranty follows the watch so I never have. I can also attest that if you were to have a problem with a watch David stands by it all the way and takes care of it without hesitation.

[lawrence1]

DavidSW is reputable. Check with him on the warranty ... i would guess in some instances he may be able to get your name on the card, especially if the watch is new. Many times the watches are not new so the warranty card will have already been filled out with a different name on it. He has a website and a store front so you should be able to find out the details before you purchase.

[mr.president1]

Originally Posted by Juantxo

Why buy from the corner lot if you can buy from the authorized dealer...?

DavidSW is FAR from th corner lot. One, he used to manage, to my understanding, a rolex AD in the Caribbean islands. Two, he one of the most established trusted sellers out there. I have bought and sold from him with no issues. His quality for new pieces is just as good as AD.

Also - to note another thing. AD’s swipe their warranty cards in at time of purchase. I assume he has them swiped and authorized. The name, from what I understand, can be anything, so it makes sense he can add yours with no issues.

[visualplane]

Originally Posted by Juantxo

Why buy from the corner lot if you can buy from the authorized dealer...?

I can get 3 watches from a trusted seller vs 2 watches from an ad at the same price. That's why

[derklink]

Sorry, might seem like a dumb question but is it possible to negotiate with DavidSW?

[101031-28]

Personally know David and have completed many deals with him over the course of the last 10 years. He's top notch. Deal with confidence, he (and his team) will answer any questions/concerns you may have.

[tudorbaja27]

Originally Posted by derklink

Sorry, might seem like a dumb question but is it possible to negotiate with DavidSW?

Never hurts to try

[jcarm981]

David is the man!

[2nastie]

Originally Posted by citysurfer1

The new watches purchased from him are supposed to have full set with my name on the warranty card etc.
I'm just confused how this happens and how Rolex will honor this warranty if it is not from one of their authorized sellers??

I don't think these trust re-sellers like DavidSW is putting your name on the warranty.

It could very well be him simply writing your name on the card since if it was previously blank. Ta-Dah, name on the card. Does nothing to the warranty itself. Warranty follows the watch.

Think of a car, you can buy it from an authorized dealer or sometimes there is a local trusted car dealership you can buy a car from. It can be a "new" or a barely "pre-owned" car in their showroom that they have bought from authorized dealer. The car still has the warranty.

People seem think to grey and trusted sellers are individuals who decided to open up a fancy "lemonade stand" and sell watches out of a back of truck. Some could be described as shady, but others are often even better than ADs. Individuals like DavidSW are operating a full on professional business. It's just a private digital storefront.

[JElvis]

Originally Posted by Finslayer83

I've done business with:

DavidSW
Chase at Nashville Watch
Patrick at OCWG

All were flawless transactions. 2/3 had names on the card and one didn't.

I second these guys as well. Have purchased and sold to all three. Top shelf.

[wrxsti]

I have shopped from David for over 10 years and dozens of deals later I will not shop from anyone else, buy with confidence he is 100% honest and a gentleman to deal with.

[jaroush]

DavidSW has a great reputation here. I recently had a so so experience with him. I bought a watch that he had advertised as "balance of the remaining manufacturers warranty". When the watch arrived, the original purchase receipt and warranty card clearly showed the watch had been out of warranty for over 3 years. In fact, the watch was overdue for a service per the manufacturer recommendation. Huge difference. Some of the online photos of the watch were quite misleading as to the condition of the watch. Camera angles were hiding wear locations. DavidSW said the warranty language was a mistake. To his credit, he took the watch back and promptly refunded all my money. I assume it was an honest mistake, but not a small one and I wasted a bunch of time on an aborted transaction. It annoys me that many of these "trusted sellers" don't directly include the purchase date in their advertising when it's right on the paperwork they possess.

[ZOOK]

Here is some more info on DavidSW

Meet a Rolex Forum Member #2 (March 2018) - DavidSW

[Hodog16]

Buying from David according to Rolex is no different than a family member buying a watch and then later giving it to you. The warranty follows the card and whose name on the card is irrelevant.

The watches come with everything it's supposed to, but having your name on the card is dependent on the watch and the website clearly says if it's an open card or not.

I've bought two watches from David, one preowned and one new and was able to put my name on both. I've sold three watches to David and each had my name on it, so the next person would get a card with my name on it but still a valid warranty.

The only issue with non-US AD is that certain RSC (I think NYC) will require a receipt for service, the other ones don't care.

Good luck!