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Old 3 July 2019, 07:46 AM   #1
rootbeer7
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Can you contact or ask Rolex RSC to contact Geneva. This is quite unique and you never know.
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Old 3 July 2019, 08:06 AM   #2
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Do you know how to contact Rolex Geneva? Do you have any emails or do you mean standard letter send by post?
I could try.


and I have got PM from user wzqzs862 (new user, 0 posts) with something like that:


What do you think?
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Old 3 July 2019, 08:11 AM   #3
Luap1976
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Quote:
Originally Posted by zuber View Post
Do you know how to contact Rolex Geneva? Do you have any emails or do you mean standard letter send by post?
I could try.


and I have got PM from user wzqzs862 (new user, 0 posts) with something like that:


What do you think?
Let's see the back 0 post seller I would avoid but a mk4 5 or 6 dial is what you would want
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Old 3 July 2019, 08:17 AM   #4
Johny
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Quote:
Originally Posted by zuber View Post
Do you know how to contact Rolex Geneva? Do you have any emails or do you mean standard letter send by post?
I could try.


and I have got PM from user wzqzs862 (new user, 0 posts) with something like that:


What do you think?
Standard letter. I don't have the address but i'm sure that one of the members will have it. The more correct parts you have the better your chances of a positive outcome.

Member wzqs862 has been banned as a scammer.
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Old 3 July 2019, 09:17 AM   #5
Lgear080
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Am not having a hard time w the parts swap story, but on a limited watch who knows any more. You’d think they’d just take what’s there for the replacmenet.

They outright refused to even quote the correct service replacements?
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Old 3 July 2019, 05:25 PM   #6
zuber
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They outright refused to even quote the correct service replacements?
Well, the service quote I have includes full service price (nothing mentioned about replacing these parts) and optional bezel replacements.

I put the photo of the quote here:
https://www.rolexforums.com/showpost...7&postcount=84
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Old 3 July 2019, 05:49 PM   #7
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I would contact Watchfinder.
They are reputable.
Return the watch ... It is basically a Frankenwatch.
They should NOT be doing that and they should have known it was.
Refund in Full.
If you have paperwork from the RSC then they will fully cooperate with you I am sure.
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Old 27 July 2019, 01:53 AM   #8
101031-28
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Return the watch ... It is basically a Frankenwatch.
They should NOT be doing that and they should have known it was.
Refund in Full.
If you have paperwork from the RSC then they will fully cooperate with you I am sure.
This 100%. Rolex replaces same for same. Few years back, I bought a 16660 from a jeweler in NY, came with the 16610 clasp (93150 vs 93160). Rolex would not take the clasp mounted and replace it with the correct one. I returned the watch to the seller for a full refund (Rolex letter included) since I had no desire to own a franken piece.
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Old 3 July 2019, 09:28 PM   #9
brettpaul
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RSC should have all of the parts to make it original for you mate - may be pricey, but the parts will be legit and the work will be spot-on! *-)
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Old 3 July 2019, 09:32 PM   #10
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Based on some of my experiences throughout the years with Rolex, I highly doubt anything will happen in your favor. I would return the watch for a full refund and move on.
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Old 3 July 2019, 10:47 PM   #11
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Based on some of my experiences throughout the years with Rolex, I highly doubt anything will happen in your favor. I would return the watch for a full refund and move on.
Hmm, this in interesting since my last email conversation with RSC is:

My question: "if I get the original parts and have it replaced by an independent watchmaker, would you serivce the watch once it is back to the factory specification?"

and the answer was:

"Yes, we would certainly service the watch in the future if it were to be received again with the correct dial, insert and hands fitted."
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Old 3 July 2019, 11:22 PM   #12
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Quote:
Originally Posted by zuber View Post
Hmm, this in interesting since my last email conversation with RSC is:

My question: "if I get the original parts and have it replaced by an independent watchmaker, would you serivce the watch once it is back to the factory specification?"

and the answer was:

"Yes, we would certainly service the watch in the future if it were to be received again with the correct dial, insert and hands fitted."
Of course they will service once it's back to the original spec.you do know Rolex rsc make these type of mix and match watches themselves for customers when they service watches and need to replace parts ,for instance they may replace a dial with a slighty diffent layout to the one that was original to the watch ,and hands and even the movement on occasions along with other parts like clasp .And sometime the parts are not even period correct to the original spec . tritium dials replaced with a new dials or the date disc changed for one that has a slightly different font.inserts changed for slightly diffent ones .rsc use what ever parts they have in the parts bin they don't even care about it being period correct at all.as long as the parts are oem

If you take in a Rolex Kermit with a damaged pointed 4 insert to rsc you will get a replacement with the new skool flat 4 insert.or if you take a 2003 for lv into rsc and they want to swap dial they will give you the new 2010 random serial dial that's has a layout like a 116610 ,

As that's all they have in the parts bin at the time
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Old 5 September 2019, 12:27 AM   #13
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Quote:
Originally Posted by zuber View Post
Hmm, this in interesting since my last email conversation with RSC is:

My question: "if I get the original parts and have it replaced by an independent watchmaker, would you serivce the watch once it is back to the factory specification?"

and the answer was:

"Yes, we would certainly service the watch in the future if it were to be received again with the correct dial, insert and hands fitted."
Is it really worth it? To do all of this?
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Old 14 July 2019, 10:33 PM   #14
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this right here is why I hate buying preowned watches. You truly never know what your gonna get. I have read multiple stories of resellers doing things like switching out casebacks, swapping links from watches etc. but this one takes the cake. I dont care if im over paying, im always gonna buy new. Which is a shame since I love vintage subs
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Old 14 July 2019, 10:50 PM   #15
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Crazy how one would want to do this in the first place, another reason to buy a full set anything or if no papers then at least the RSC service card for piece of mind.
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Old 14 July 2019, 11:42 PM   #16
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Hi OP.

How are you getting on with your search for the parts?
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Old 15 July 2019, 01:37 AM   #17
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This is why I can’t confidently purchase an LV, except for the two gents I know who purchased it new from AD’s, otherwise stuff like this is always in my head.

OP - if I was in your shoes I would continue dialogue with Rolex and keep pounding away that they are trying to follow standard protocol for a unique occurrence. They state the watch left the factory as an LV, you are willing to pay to have it returned to complete OEM, it makes no sense why they will not oblige. Your not asking for them to make a concession or change a color, simply “return to oem”. They can take all the Rolex parts off your current setup in lieu of the lv parts. I would not stop until they understood your situation, and simply returned the watch back to original spec at your expensive of course.
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Old 15 July 2019, 02:21 AM   #18
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With all the cost and effort restoring to the original, I would hunt for a real LV while it is still plenty available,
Good luck to your decision
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Old 25 July 2019, 05:46 AM   #19
zuber
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Hi again,
I can buy parts as on photos. These are from seller that is recommended by one of TRF member. Seller is not on TRF.
Could you have a look and give your opinion about these parts? Are these genuine? Are these the one I need?
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Old 25 July 2019, 06:12 AM   #20
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Hi again,
I can buy parts as on photos. These are from seller that is recommended by one of TRF member. Seller is not on TRF.
Could you have a look and give your opinion about these parts? Are these genuine? Are these the one I need?
Is the lume on the dial green?
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Old 25 July 2019, 06:36 PM   #21
zuber
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Is the lume on the dial green?
He said it is green. It is not very clear from the photos though.
What about the back of the dial?
Does is mean anything? These numbers?
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Old 25 July 2019, 11:11 PM   #22
Johny
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He said it is green. It is not very clear from the photos though.
What about the back of the dial?
Does is mean anything? These numbers?
Ask the seller.
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Old 26 July 2019, 03:38 AM   #23
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He said it is green. It is not very clear from the photos though.
What about the back of the dial?
Does is mean anything? These numbers?
Hi

If you can get better pics the forum experts could have a good look at it for you.
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Old 25 July 2019, 06:08 AM   #24
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can't wait to see the finished pictures
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Old 25 July 2019, 06:20 AM   #25
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I had one of these awhile back and sourced a black bezel insert to swap out at times. But I have no idea why someone would have swapped out the maxi dial and hands. So bizarre.
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Old 26 July 2019, 03:43 AM   #26
zuber
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Thanks, I will ask him about dial.
In the mean time. What about the hands? Are these numbers correct for 16610LV?
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Old 26 July 2019, 04:21 AM   #27
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I'd have to check to numbers for you tomorrow. Hands are not sealed like this. They come in a paper wrap and then in a plastic box with foam, not a sealed bag like that.

And please don't hold your dial like that, you're getting grease stains all over it and won't be able to remove them...
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Rolex uses rare elves to polish the platinum. They have a union deal and make like $90 per hour and get time and half on weekends.
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Old 26 July 2019, 05:10 AM   #28
zuber
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I'd have to check to numbers for you tomorrow. Hands are not sealed like this. They come in a paper wrap and then in a plastic box with foam, not a sealed bag like that.

And please don't hold your dial like that, you're getting grease stains all over it and won't be able to remove them...
Thanks for that.
Pictures are from the seller, I have not seen the parts. Seller is in the US and I am in the UK.

Have a look at more photos. I have asked about the lume colour and have got comparison and confirmation, it is really green.

Green is on the left. Last photo shows blue lime just for comparison.
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Old 27 July 2019, 01:55 AM   #29
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Thanks for that.
Pictures are from the seller, I have not seen the parts. Seller is in the US and I am in the UK.

Have a look at more photos. I have asked about the lume colour and have got comparison and confirmation, it is really green.

Green is on the left. Last photo shows blue lime just for comparison.
Hey mate, if the seller doesn't know how to appropriately handle a dial then I'd be very careful. Grease stains are pretty much impossible to get off these glossy dials, I personally would never buy a dial if it's been held like that.

Your choice, but be careful, would be a shame if you pay so much for a stained dial.
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Rolex uses rare elves to polish the platinum. They have a union deal and make like $90 per hour and get time and half on weekends.
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Old 29 July 2019, 09:12 PM   #30
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Hi OP.

How did it go with the parts seller?
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