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syahriltaher · 6 July 2019, 06:00 PM

Guys,

Accidentally, I banged my 6 mths old Hulk to the wall and damaging the lug....it's quite small but bothering me a lot....can't have it for the next 5/10 years.....

So is it possible for RSC to have it polished but keeping the warranty?

Or maybe better to send it to local polisher? But I'm afraid it will make the warranty void....

Regards,

SearChart · 6 July 2019, 06:01 PM

Independent will void the warranty and Rolex themselves do not polish outside of a service.

Rocket launcher · 6 July 2019, 06:05 PM

That looks nasty....
Beware... if you sent it to the wrong person it will look worse than it does now and wipe £1000s off the value.

I feel for you

Just remember the lady with the Jooltool
Link
https://youtu.be/21DrOx3RjDA

.

Tokyo Mike · 6 July 2019, 06:08 PM

Damn.

syahriltaher · 6 July 2019, 06:10 PM

I dont mind paying for the polish at RSC...as long as the warranty would still valid....

Andad · 6 July 2019, 06:10 PM

Looks like the only answer is to send it to a RSC now for a service and repair or wait for the first service.
I can understand why Rolex would want to check out the movement after the case has been damaged.

andrewjb88 · 6 July 2019, 06:12 PM

Either pay RSC for a full service or live with it till its due a service.

padi56 · 6 July 2019, 06:13 PM

Quote:

Originally Posted by syahriltaher

Guys,

Accidentally, I banged my 6 mths old Hulk to the wall and damaging the lug....it's quite small but bothering me a lot....can't have it for the next 5/10 years.....

So is it possible for RSC to have it polished but keeping the warranty?

Or maybe better to send it to local polisher? But I'm afraid it will make the warranty void....

Regards,

That very very tiny ding is best left till normal routine service, the sure way to ruin any Rolex is wanting to polish everytime you see the slightest ding or scratch.

syahriltaher · 6 July 2019, 06:15 PM

Would RSC notice if my trusted repairer polishes it? I know he is very good at it....

Brew · 6 July 2019, 06:18 PM

I would leave it until service, per Padi.

Toivonen · 6 July 2019, 06:19 PM

Leave it, when it’ll be service Rolex Will fix it for free

SearChart · 6 July 2019, 06:40 PM

Quote:

Originally Posted by syahriltaher

Would RSC notice if my trusted repairer polishes it? I know he is very good at it....

He probably doesn't have the correct Rolex tools like lapping machine, belt sander. Yes they will notice.

VacherObsessive · 6 July 2019, 07:10 PM

Wouldn’t bother doing anything. Scratched during a dive ..

Kostas · 6 July 2019, 07:17 PM

lets see a front on shot , doesn't look that bad

TheRtHonA · 6 July 2019, 07:20 PM

I did the same to my explorer II. Having seen the RSC polish jobs, they can definitely fix it up, but I think you’re better off waiting until the next service. You’ll get more dings

yoniman · 6 July 2019, 07:36 PM

[QUOTE think you’re better off waiting until the next service. You’ll get more dings[/QUOTE]

This

Cheers

JVM · 6 July 2019, 11:33 PM

False on both points.

Quote:

Originally Posted by SearChart

Independent will void the warranty and Rolex themselves do not polish outside of a service.

Dsmith1974 · 6 July 2019, 11:37 PM

Looks like normal-ish wear and tear. If it’s keeping time leave it be.

SearChart · 6 July 2019, 11:48 PM

Quote:

Originally Posted by JVM

False on both points.

.....

Merkaholic · 6 July 2019, 11:58 PM

I done something similar to a datejust41. I took it to rsc and they said i was worrying about nothing and it would be a waste of money as they would have to charge for a service in order to do the repair........ Nearly £600.

Sent from my CLT-L09 using Tapatalk

nick800 · 7 July 2019, 12:00 AM

You could call RSC and ask them your question

Merkaholic · 7 July 2019, 12:04 AM

Btw...... Rsc did say if i took it to a independent it would invalidate the warranty

Sent from my CLT-L09 using Tapatalk

123Blueface · 7 July 2019, 12:27 AM

Quote:

Originally Posted by JVM

False on both points.

Funny stuff.
Debating with an RSC watchmaker.
Really funny.

5nit · 7 July 2019, 12:29 AM

Quote:

Originally Posted by syahriltaher

Guys,

Accidentally, I banged my 6 mths old Hulk to the wall and damaging the lug....it's quite small but bothering me a lot....can't have it for the next 5/10 years.....

So is it possible for RSC to have it polished but keeping the warranty?

Or maybe better to send it to local polisher? But I'm afraid it will make the warranty void....

Regards,

How much is a new case? For what that thing is worth I would go that route. But I’m always in the minority on these things.

123Blueface · 7 July 2019, 12:35 AM

Quote:

Originally Posted by 5nit

How much is a new case? For what that thing is worth I would go that route. But I’m always in the minority on these things.

Say what?
No way! Not for that.
Eventually when serviced, will never even know that was there.

Muxi · 7 July 2019, 12:43 AM

Quote:

Originally Posted by 123Blueface

Funny stuff.
Debating with an RSC watchmaker.
Really funny.

That’s what I keep telling my nephew. Never guess on facts or when you’re found out, credibility takes a major hit.

c41006 · 7 July 2019, 12:45 AM

Leave it until the first service. Wear the watch and enjoy the battle scars.

tng11 · 7 July 2019, 12:47 AM

Quote:

Originally Posted by SearChart

Independent will void the warranty and Rolex themselves do not polish outside of a service.

RSC policy on this does seem to differ around the world. The local RSC in Toronto will polish outside of service. In fact, they offer "light polish" for free, and refinishing by itself for $200 CAD or so.

Anyways, I am finding this whole new mentality of polishing out every ding or scratch within weeks or months of owning a watch to be troubling. They're watches, they're meant to be worn. I also try to maintain my watches are pristine as possible, but shit happens, and I'm content to only deal with it at service.

Bigblu10 · 7 July 2019, 01:01 AM

Quote:

Originally Posted by 5nit

How much is a new case? For what that thing is worth I would go that route. But I’m always in the minority on these things.

You cannot be serious. New case for a small ding? Likely 2K+. A service case would kill the value with new serial number! Insanity.

5nit · 7 July 2019, 01:01 AM

Quote:

Originally Posted by 123Blueface

Say what?

No way! Not for that.

Eventually when serviced, will never even know that was there.

Yes but the OP said he’s not going to wait 5-10 years and honestly life’s just too short for that. If it bothers someone, they can fix it.

I had a couple crappy scratches on my DJ41 and many told me to just live with it. I couldn’t. So for $15 and 5 minutes of pleasant work, the cape cod took it out and I love it once again.

We are all smart people on here assuming we have worked hard in life to even belong to a great forum like this. If it makes someone happy to fix something that makes them unhappy I fully support it :)

Sent from my iPhone using Tapatalk

6 July 2019, 06:00 PM	#1
syahriltaher "TRF" Member Join Date: Jul 2006 Real Name: Syahril Location: Bogor, Indonesia Watch: Rolex, Omega Posts: 650	Polishing Damaged Lug of Under Warranty Hulk at RSC? Guys, Accidentally, I banged my 6 mths old Hulk to the wall and damaging the lug....it's quite small but bothering me a lot....can't have it for the next 5/10 years..... So is it possible for RSC to have it polished but keeping the warranty? Or maybe better to send it to local polisher? But I'm afraid it will make the warranty void.... Regards, Attached Images __________________ - Rolex RG Daytona 116505 - Rolex SS Submariner "Hulk" - Rolex SS Sky Dweller "Black Dial" - Rolex SS GMT Master II 16710 "Coke" - Rolex GMT Master II CHNR "Rootbeer" TT - Rolex SS Daytona Ceramic 116500LN "Black Dial" - Rolex 126710 "New Batman" 2022 - Rolex SS/WG Datejust 41 126334 "Blue Roman" - Panerai "PAM 88" GMT - Omega New Moonwatch 3861

6 July 2019, 06:10 PM	#5
syahriltaher "TRF" Member Join Date: Jul 2006 Real Name: Syahril Location: Bogor, Indonesia Watch: Rolex, Omega Posts: 650	I dont mind paying for the polish at RSC...as long as the warranty would still valid.... __________________ - Rolex RG Daytona 116505 - Rolex SS Submariner "Hulk" - Rolex SS Sky Dweller "Black Dial" - Rolex SS GMT Master II 16710 "Coke" - Rolex GMT Master II CHNR "Rootbeer" TT - Rolex SS Daytona Ceramic 116500LN "Black Dial" - Rolex 126710 "New Batman" 2022 - Rolex SS/WG Datejust 41 126334 "Blue Roman" - Panerai "PAM 88" GMT - Omega New Moonwatch 3861

6 July 2019, 06:10 PM	#6
Andad 2024 SubLV41 Pledge Member Join Date: Nov 2006 Real Name: Eddie Location: Australia Watch: A few. Posts: 37,534	Looks like the only answer is to send it to a RSC now for a service and repair or wait for the first service. I can understand why Rolex would want to check out the movement after the case has been damaged. __________________ E

6 July 2019, 06:12 PM	#7
andrewjb88 "TRF" Member Join Date: May 2018 Location: United Kingdom Watch: 16302 Rolex OP Posts: 767	Either pay RSC for a full service or live with it till its due a service. __________________ Rolex Datejust 16203 Omega Seamaster Professional 300m Tudor BB GMT Luch one hand

6 July 2019, 06:15 PM	#9
syahriltaher "TRF" Member Join Date: Jul 2006 Real Name: Syahril Location: Bogor, Indonesia Watch: Rolex, Omega Posts: 650	Would RSC notice if my trusted repairer polishes it? I know he is very good at it.... __________________ - Rolex RG Daytona 116505 - Rolex SS Submariner "Hulk" - Rolex SS Sky Dweller "Black Dial" - Rolex SS GMT Master II 16710 "Coke" - Rolex GMT Master II CHNR "Rootbeer" TT - Rolex SS Daytona Ceramic 116500LN "Black Dial" - Rolex 126710 "New Batman" 2022 - Rolex SS/WG Datejust 41 126334 "Blue Roman" - Panerai "PAM 88" GMT - Omega New Moonwatch 3861

6 July 2019, 06:05 PM	#3
Rocket launcher Banned Join Date: Aug 2018 Location: England Posts: 989	That looks nasty.... Beware... if you sent it to the wrong person it will look worse than it does now and wipe £1000s off the value. I feel for you Just remember the lady with the Jooltool Link https://youtu.be/21DrOx3RjDA .

6 July 2019, 06:08 PM	#4
Tokyo Mike Banned Join Date: Nov 2018 Location: Japan Posts: 195	Damn.

6 July 2019, 06:18 PM	#10
Brew "TRF" Member Join Date: Mar 2018 Real Name: Larry Location: Finger Lakes Posts: 6,007	I would leave it until service, per Padi.

6 July 2019, 06:19 PM	#11
Toivonen "TRF" Member Join Date: Apr 2010 Real Name: Vittorio Location: Italy Watch: SeaDweller Deepsea Posts: 1,001	Leave it, when it’ll be service Rolex Will fix it for free __________________ No HEV? No Party!!! If you LOVE the Sea Dweller... Join the "BDV" https://www.instagram.com/bandadellavalvola/ https://www.facebook.com/bandadellavalvola/ http://orologi.forumfree.it/?t=75294392

6 July 2019, 07:10 PM	#13
VacherObsessive "TRF" Member Join Date: Jul 2014 Location: Uk Posts: 941	Wouldn’t bother doing anything. Scratched during a dive ..

6 July 2019, 07:17 PM	#14
Kostas 2024 SubLV41 Pledge Member Join Date: Jul 2016 Location: Australia Watch: @ kostastimepieces Posts: 5,275	lets see a front on shot , doesn't look that bad

6 July 2019, 07:20 PM	#15
TheRtHonA "TRF" Member Join Date: Feb 2017 Location: London Posts: 111	I did the same to my explorer II. Having seen the RSC polish jobs, they can definitely fix it up, but I think you’re better off waiting until the next service. You’ll get more dings

6 July 2019, 07:36 PM	#16
yoniman "TRF" Member Join Date: Jan 2017 Real Name: Jesse Location: New Zealand Watch: 116234, 116613LB Posts: 1,855	[QUOTE think you’re better off waiting until the next service. You’ll get more dings[/QUOTE] This Cheers

6 July 2019, 11:37 PM	#18
Dsmith1974 "TRF" Member Join Date: Sep 2018 Real Name: Duncan Location: London Watch: DD 40 Posts: 2,263	Looks like normal-ish wear and tear. If it’s keeping time leave it be.

6 July 2019, 11:58 PM	#20
Merkaholic "TRF" Member Join Date: Sep 2018 Location: London Watch: Datejust 41, Datej Posts: 194	I done something similar to a datejust41. I took it to rsc and they said i was worrying about nothing and it would be a waste of money as they would have to charge for a service in order to do the repair........ Nearly £600. Sent from my CLT-L09 using Tapatalk

7 July 2019, 12:00 AM	#21
nick800 "TRF" Member Join Date: Feb 2017 Location: USA Posts: 1,581	You could call RSC and ask them your question

7 July 2019, 12:04 AM	#22
Merkaholic "TRF" Member Join Date: Sep 2018 Location: London Watch: Datejust 41, Datej Posts: 194	Btw...... Rsc did say if i took it to a independent it would invalidate the warranty Sent from my CLT-L09 using Tapatalk

7 July 2019, 12:45 AM	#27
c41006 "TRF" Member Join Date: Jan 2015 Real Name: Joshua Location: Atlanta Watch: Pelagos Posts: 7,933	Leave it until the first service. Wear the watch and enjoy the battle scars.

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