Wish I could trust the Tudor Back Bay GMT

[bcat37645]

Bought the Tudor GMT from an AD summer 2018. Got it on leather because I knew the rivet bracelet would bug me. Had the date issue after 2 months of ownership. Sent to RSC Dallas and they had it for 3 weeks or so. Went in at +6 sec and came back at +3. Then sourced a new Black Bay non-rivet bracelet and installed it. This watch gets tons of compliments and I like it but it’s a presence on the wrist. Not so much the 41mm face, but the 14.9mm thickness wears big to me. Considering the availability of Rolex GMTs, the Tudor is awesome.

A quick word on RSC Dallas. They were professional when I called but not apologetic at all and I had to pay to send it in. It went in clean with desk swirls and came back clean with desk swirls and I was very pleased the hands were re-installed perfectly. No issues with date change since the service.

[chazadams]

I think its terrible Tudor has had these issues and sounds like some long wait times on the fix. I experienced the date issue and it was resolved fairly quickly in late 2018.

This is an amazing watch and I cannot get it off my wrist. It competes with a SubC as a daily. The BLRO and BLNR peek their heads out of the box every now and then, but this is a terrific every day tool watch. Personally, I would not let the date issue hold me back.

Tudor's first GMT is a good one. I love the proportions, the rivet bracelet (they are not real noticeable anyway) and the watch is a strap monster to boot.

[winger14]

My AD says I’m next in line for a GMT but I have to admit I’m a bit nervous to pull the trigger with all of these reported issues.

[In-Cog-Neeto]

I do find the Tudor GMT an untrustworthy little blighter.

Just when I say I’m not gonna wear it for a week and put on something else, blamo, there it is again, back on my wrist

Pesky little thing

[Dan Pierce]

Originally Posted by In-Cog-Neeto

I do find the Tudor GMT an untrustworthy little blighter.

Just when I say I’m not gonna wear it for a week and put on something else, blamo, there it is again, back on my wrist

Pesky little thing

Sounds eerily familiar.
dP

[pbubsy]

It's a cool watch and I'm currently fighting the urge to buy one. I'll give it a while until I know everything is settled with the movement and THEN buy. Tempting to now but I know I won't want to take it off long enough to send out for service if I have issues.

[Brian Page]

Originally Posted by Bizcut1

Really want this watch but with so many having the date change problem and with the horror stories coming out about length of time for the fix...hesitant to say the least. Are the newer models less susceptible? Googling just brings up more negativity along with the usual boilerplate bubblegum from the watch mags in their early reviews... and no official word at all from Rolex / Tudor.



Bummer.

It's a great watch, don't let the date wheel issue turn you away. Mine has never miss fired, and if it does, send it in.

Sent from my SM-N975U1 using Tapatalk

[Oxfordian]

Tudor - sub brand of Rolex, curious as to why Tudor is a 2 year warranty whilst Rolex is 5, would have expected both brands to be the same.

I understand that Tudor is to stand on its own two feet but I would have expected a better warranty than 2 years.

As repairs to the problem are taking a while in some cases are warranties being extended, what info have those GMT owners received from Tudor when they received their watches back from the RSC regarding the length of the warranty?

This issue has cast a shadow on the watch which is a shame as Tudor have done so well with the Black Bay range of watches.

[Bizcut1]

I want one...a couple of nice examples on the Buy and Sell, too...but everytime I feel the strong urge I lie down for awhile and it passes...

[Chewbacca]

Originally Posted by Bizcut1

Really want this watch but with so many having the date change problem and with the horror stories coming out about length of time for the fix...hesitant to say the least. Are the newer models less susceptible? Googling just brings up more negativity along with the usual boilerplate bubblegum from the watch mags in their early reviews... and no official word at all from Rolex / Tudor.

Bummer.

They’ve sold how many of these? What % are affected? 1% - 3% ???

They come with a warranty for a reason.

[Oxfordian]

Originally Posted by Chewbacca

They’ve sold how many of these? What % are affected? 1% - 3% ???

They come with a warranty for a reason.

Yep, covered under warranty and this is why you have a warranty, but the fault is taking a long time to fix so that is worrying for the owners, if the repair takes 6 months as has been quoted then that is 25% of the warranty period, is the warranty extended to cover this.

The other issue is has the problem been rectified in the watches that dealers are receiving, if your watch arrived tomorrow you would like to believe that the problem has been fixed, has it?

So yes, in the grand scheme of things the percentage of people affected is small but it doesn't seem to have been handled well by Tudor and the problem is taking way too long to fix in many owners opinion and that is not good.

[Chewbacca]

Originally Posted by Oxfordian

Yep, covered under warranty and this is why you have a warranty, but the fault is taking a long time to fix so that is worrying for the owners, if the repair takes 6 months as has been quoted then that is 25% of the warranty period, is the warranty extended to cover this.

The other issue is has the problem been rectified in the watches that dealers are receiving, if your watch arrived tomorrow you would like to believe that the problem has been fixed, has it?

So yes, in the grand scheme of things the percentage of people affected is small but it doesn't seem to have been handled well by Tudor and the problem is taking way too long to fix in many owners opinion and that is not good.

So the main concern is time to fix. That’s a fair and reasonable concern.

[Jona]

I heard that they are replacing the entire movement. If so, the warranty should be extended a full 2 years. Heck, it should be anyway.

[peterpl]

The biggest worry is that its been released a long long time now. For Tudor to continuously sell a known faulty product that is a real concern.

There should not be ANY new examples of this problem emerging at all. To have a new one dated this month and to inherit this problem is not a good sign.

[Onikage]

The amount that develop the issue is too many for me. There is definitely a space in my box for one but I don't want to hear about the problem anymore. Much like the early 3186 issues have gone off the radar.
Tudor is an enthusiast brand and a lot of enthusiasts are on here so I think we can get an accurate estimate of how widespread this problem might be. The couple of main threads on the issue read like some kind of pandemic from a bad horror film. And we don't even know what causes it or if a cure exists..