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mtrunner · 13 February 2011, 01:39 AM

Quote:

Originally Posted by donnapg

I had a similiar experience at Tourneau on 57th in NYC a few weeks ago. Went down the block to Wempe and had the complete opposite experience.

Seems like Tourneau doesn't care if the sell watches, and Wempe does.

Wempe ordered a watch for me to try on last time I was there. Called yesterday that they got it in. Going in tomorrow to see if I like it in person. If I don't - no problem.

It is always an awful experience in NYC Tourneau stores. One time they tried selling me a used Explorer II Polar for $5500 but for an extra $500 I would get a extra year warranty. Essentially selling a used watch for more than a new one.

Wempe is always a much better experience even when window shopping. When you have a store on 5th Ave. in NYC you need to expect most of the people walking into your store are window shoppers. You should not have staff giving customers attitude just for looking which is the norm at Tourneau.

Lgear080 · 12 February 2011, 02:16 AM

Buy an original chicken sandwich at chik-fil-a. The experience
Will be far more memorable. Tourneau sucks, has sucked, and
Will continue to suck until it goes away. Awful service at multiple
Locations paired w lack of product knowledge is a recipe for failure.

You'd think they are totally oblivious! Read what your real customers
Say about you.

Get a clue tourneau.

liptonnr · 12 February 2011, 01:22 PM

Looks like DavidSW and I will be making this happen. I knew he would come through. I am awaiting details from him on how to proceed.

Jason71 · 13 February 2011, 12:11 AM

Quote:

Originally Posted by liptonnr

Looks like DavidSW and I will be making this happen. I knew he would come through. I am awaiting details from him on how to proceed.

DavidSW is THE MAN. I have bought 5 or 6 Rolex watches from him now. Nothing like mailing him a $20,000+ personal check for a watch that he will not have for 4-6 weeks.

Honestly, I would probably trust that guy with my checkbook. He is a really upstanding guy

ersnyder · 13 February 2011, 02:57 AM

Welcome to TRF Nate and best wishes pursuing your watch! Personally, I've had great experience with David SW.

12 February 2011, 02:16 AM	#2
Lgear080 Banned Join Date: Sep 2010 Location: NYC Posts: 3,506	Buy an original chicken sandwich at chik-fil-a. The experience Will be far more memorable. Tourneau sucks, has sucked, and Will continue to suck until it goes away. Awful service at multiple Locations paired w lack of product knowledge is a recipe for failure. You'd think they are totally oblivious! Read what your real customers Say about you. Get a clue tourneau.

12 February 2011, 01:22 PM	#3
liptonnr "TRF" Member Join Date: Dec 2010 Real Name: Nate Location: Pottsville, PA Watch: Sub-c LV, GMT's Posts: 988	Looks like DavidSW and I will be making this happen. I knew he would come through. I am awaiting details from him on how to proceed.

13 February 2011, 02:57 AM	#5
ersnyder 2024 Pledge Member Join Date: Jul 2009 Real Name: Eric Location: Long Beach CA USA Watch: Rolex Explorer II Posts: 4,102	Welcome to TRF Nate and best wishes pursuing your watch! Personally, I've had great experience with David SW.

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