Is a Returned Rolex - used ?

[astcell]

My AD in FL will not send you the paperwork for 30 days in case you return it, that way they did not put your name on it.

When I got my TT in Qatar they filled it out then and there. But then again Qatar has no return policy. Once you buy it, it is yours, even if you change your mind and want a different color one second later. Just buy another.

[leopardprey]

Like New, in Box. Means a second hand watch that is in 98% condition, or never worn.

[SPACE-DWELLER]

Originally Posted by leopardprey

Like New, in Box. Means a second hand watch that is in 98% condition, or never worn.

[John685]

Originally Posted by astcell

My AD in FL will not send you the paperwork for 30 days in case you return it, that way they did not put your name on it.

When I got my TT in Qatar they filled it out then and there. But then again Qatar has no return policy. Once you buy it, it is yours, even if you change your mind and want a different color one second later. Just buy another.

I'm sure not putting your name on the warranty papers for 30 days is a way to resell the watch as new if it's returned. Since a 30 day period seems to be pretty common at most AD's, it may be related to Rolex's policy.

In my case, I purchased a new SS TOG and wore it for two days. The paperwork was filled out at time of purchase and I took it with me. I decided it just wasn't what I wanted and I returned the watch and all the paperwork, trading it for another Rolex.

I heard the owner tell the salesman that they needed to fill out the paperwork on the TOG for Rolex to get new warranty papers. He said Rolex charges a fee to reissue warranty papers on new watches. It's now in the showcase, selling as a new watch.

[SPACE-DWELLER]

Originally Posted by John685

In my case, I purchased a new SS TOG and wore it for two days. The paperwork was filled out at time of purchase and I took it with me. I decided it just wasn't what I wanted and I returned the watch and all the paperwork, trading it for another Rolex.

Very similar to what I experienced in Denmark:

When I bought my Sub Date instead of the SD (I was REALLY biased about the decision!), I got doubts about having made the right decision, so I phoned my AD and asked him if i could return it for the SD (I had worn it for a WEEK! OMG:) The writing space of the credit card style certificate was filled out completely (including my home address) when I bought the Sub Date, but nevertheless he accepted my plea.

Anyway, I decided to keep my Sub Date all the same, also I still believe in the idea of "you buy it, you own it"

[Interested Bystander]

Originally Posted by leopardprey

Did he sit it on a highly magnetic peice of electronic equipement?

Can I ask what effect would sitting it on a computer have on a mechanical watch movement.

Working within a foot or so from a computer 8 hours a day isn't bad for a watch is it? Just wondering.

By the way, I would consider it just like a new car, once it leaves the lot, or AD, in this case it is used. Period. That's my take anyway.

[Interested Bystander]

Originally Posted by astcell

My AD in FL will not send you the paperwork for 30 days in case you return it, that way they did not put your name on it.

When I got my TT in Qatar they filled it out then and there. But then again Qatar has no return policy. Once you buy it, it is yours, even if you change your mind and want a different color one second later. Just buy another.

That answered a 30 day question someone else had earlier.

Makes sense now that I know the reasoning behind it.

[Downing]

I didn't even to think to ask my AD about their return policy, but given that they filled out the warranty card right then and there my guess is it's "all sales are final."

Notwithstanding any applicable consumer protection laws, of course.

In any case, I agree that once a watch walks out the door it's now "pre-owned" for resale purposes and I would not expect to pay MSRP for such a watch regardless of where it's re-purchased and whether the warranty card was ever filled out.

[SPACE-DWELLER]

Originally Posted by Downing

I didn't even to think to ask my AD about their return policy, but given that they filled out the warranty card right then and there my guess is it's "all sales are final."

As I stated, not in every country and not with every AD.

[leopardprey]

Can I ask what effect would sitting it on a computer have on a mechanical watch movement.

Depending on the electronic equipement, it could cause the watch to become magnetized. Which would cause the watch to run fast.

[Interested Bystander]

Originally Posted by leopardprey

Can I ask what effect would sitting it on a computer have on a mechanical watch movement.

Depending on the electronic equipement, it could cause the watch to become magnetized. Which would cause the watch to run fast.

Thanks, I have a watch that runs relatively fast, say about 2 minutes fast a week. And I used to set it on my computer before I heard about watches and magnetic fields. Still didn't know until just now what it would do to a watch.

Thanks, that might just be the problem.

[SPACE-DWELLER]

Most modern watches, including Rolex, are antimagnetic, and working in an environment with computers all day long would not have effect on the watch.

Only a heavy, constant and enduring exposure to STRONG magnetic fields could magnetize the movement. Such environments could be for example medical doctors working with CT scanners or IT people working in computer rooms with large servers.

The watch can alway be de-magnetized by an RSC, though.

[JJ Irani]

Originally Posted by Jim Z.

My AD has a 30 day return policy, provided the watch was not worn and is LNIB condition.

There you go, Jim....you just said it - LNIB (like new in box) - the fine line between a BNIB (brand new in box) and one that's just LIKE a new one!!

So give me just ONE good reason why some other poor dude should walk in through the hallowed portals of an Authorised Rolex Dealer - EXPECTING TO PICK UP A BRAND NEW ROLEX - and then find himself paying FULL PRICE for one that's been returned and, in fact, is NOT brand new, but only LIKE new?

Answer this question with real honesty and I'll give you a brand new Rolex.

JJ

[SSD]

Honestly, it should never happen. TT Bue Sub, please, or I'll start tossing even more...:chuckle :

[Robb]

Originally Posted by JJ Irani

There you go, Jim....you just said it - LNIB (like new in box) - the fine line between a BNIB (brand new in box) and one that's just LIKE a new one!!

So give me just ONE good reason why some other poor dude should walk in through the hallowed portals of an Authorised Rolex Dealer - EXPECTING TO PICK UP A BRAND NEW ROLEX - and then find himself paying FULL PRICE for one that's been returned and, in fact, is NOT brand new, but only LIKE new?

Answer this question with real honesty and I'll give you a brand new Rolex.

JJ

Should not happen!!!!! Honest JJ!!!

Since Jaime took the TT I will take the Expy.... BTW How are you going to give me a brand new Rolex. You have been wearing whitey for 2 months..

[vh_bu98]

In the US, almost ever retailer be it jewelry to groceries usually has a return policy. Some retailers will charge the consumer a restocking fee if they return an item and some don't. Most of the time, the retailer will mark it down 10% if the item was returned for the next buyer.

I've been to ADs that have a no return policy, but most will accept items back with 14-30 days as long as it hasn't been worn or customized.

If you think about it, many of the Rolexes in the cases have been worn as potential buyers try them on. I once found a GMT that had a nick on it even though it was in the case.

If anyone is concern, have the AD order a new one from Rolex and wait until it arrives. I was fortunate enough to get my LV straight from the safe and was the first person to wear it.

[Rubenonfire]

It does seem messed up that someone could buy a potentially used watch at full price, but I asked that question up and down before I bought my GMT, so that's a bit of a caveat emptor situation. You don't A-S-K, you don't G-E-T.

Truth be told I didn't even ask my AD's returned policy. I knew there was no way I was bringing this bad boy back unless it wasn't functioning properly.