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Old 30 March 2012, 02:19 PM   #31
T-Rip
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i don't think anyone buys a rolex or any other high end watch just to know the time. Its an obsession with perfection in my case...
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Old 30 March 2012, 02:25 PM   #32
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I agree, you payed premium money, for a premium product... Rolex should deliver...
Agreed 100%.
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Old 30 March 2012, 02:58 PM   #33
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i dont think anyone was suggesting that they shouldnt be held accountable - just that it is not, obviously, impossible to expect that things are going to slip thru.

i think most are pretty confident they will make it right, which would be the most important thing to me.
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Old 30 March 2012, 05:43 PM   #34
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You should leave your loupe in your desk..
x2
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Old 30 March 2012, 05:45 PM   #35
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Originally Posted by Tools View Post
You should leave your loupe in your desk..
x2

I have some imperfections on my Rolex watches.
I don't mind them as they are my watches and I can spot my one at a GTG.
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Old 30 March 2012, 07:42 PM   #36
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I vote that Eddie B be appointed head of quality control at Rolex
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Old 30 March 2012, 09:18 PM   #37
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I'm almost positive Rolex would change those hands in the blink of an eye without any questions asked.

Ryan
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Old 31 March 2012, 12:06 AM   #38
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why would he be dissapointed? i think that if you spend this much money on a watch it better be perfect
I think the watch is fine, asking any mass-produced product to stand up to a 10x's loop examination is unfair in my opinion.

Price is irrelivent, how many imperfections can/could one find a on ferrari or lambo with a 10x's loop
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Old 31 March 2012, 02:23 AM   #39
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I vote that Eddie B be appointed head of quality control at Rolex
Well you made my day!! Where can I sign up? I'll start first thing Monday.

I will be taking the watch back and requesting an exchange and I'm sure they'll stand by their product and offer me a better dial.

And to everyone saying the loupe should stay in my desk, that won't happen haha

Obviously everyone kind of falls into one of 2 categories, the ones that say you should expect minor imperfections (this one isn't that minor imo) and the ones that say this is not acceptable. I understand there are 6 figure watches out there that are perfect but at the end of the day a Rolex is a watch and if you try explaining to most people how much you paid for one and why, they think you wasted your money (and that you're a bit crazy). I think that any watch over the $3,000 mark should be damn near perfect. As I said, though, I'm sure Rolex will solve this issue for me and I have 0 doubts about that.
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Old 31 March 2012, 03:33 AM   #40
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"Perfection" is too subjective.

Take a closer look at ANYTHING and your definition will change...

Here's the groove in a vinyl record album.



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Old 31 March 2012, 03:54 AM   #41
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Originally Posted by eddie_b View Post
Well you made my day!! Where can I sign up? I'll start first thing Monday.

I will be taking the watch back and requesting an exchange and I'm sure they'll stand by their product and offer me a better dial.

And to everyone saying the loupe should stay in my desk, that won't happen haha

Obviously everyone kind of falls into one of 2 categories, the ones that say you should expect minor imperfections (this one isn't that minor imo) and the ones that say this is not acceptable. I understand there are 6 figure watches out there that are perfect but at the end of the day a Rolex is a watch and if you try explaining to most people how much you paid for one and why, they think you wasted your money (and that you're a bit crazy). I think that any watch over the $3,000 mark should be damn near perfect. As I said, though, I'm sure Rolex will solve this issue for me and I have 0 doubts about that.
I'm also certain they'll do the replacing which does indicate they also believe its an error.

Keep us posted mate.

Ryan
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Old 31 March 2012, 03:56 AM   #42
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Mistakes happen.

People are human, even at Rolex.

The true test of the brand is not that this watch got through QC, it's how Rolex handles it from here.

This is what warranties are for. If every Rolex was absolutely perfect every time, there would be no need for a warranty.

Obviously, this is not representative of all Rolex watches.

There's no need for histrionics. hand wringing, finger pointing, or doom-saying.

Just take the watch in and have it fixed under warranty.
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Old 31 March 2012, 04:03 AM   #43
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Originally Posted by GradyPhilpott View Post
Mistakes happen.

People are human, even at Rolex.

The true test of the brand is not that this watch got through QC, it how Rolex handles it from here.

This is what warranties are for. If every Rolex was absolutely perfect every time, there would be no need for a warranty.

Obviously, this is not representative of all Rolex watches.

There's no need for histrionics. hand wringing, finger pointing, or doom-saying.

Just take the watch in and have it fixed under warranty.
Very true.. I think the hands will be replaced in the blink of an eye without any hesitation under warranty but from my own experience RSC tend to be a little more conservative when it comes to dishing out new dials, but even still there may also be no issue with that.

I'm interested to see how it pans out.
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Old 31 March 2012, 04:08 AM   #44
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Originally Posted by eddie_b View Post
Well you made my day!! Where can I sign up? I'll start first thing Monday.

I will be taking the watch back and requesting an exchange and I'm sure they'll stand by their product and offer me a better dial.

And to everyone saying the loupe should stay in my desk, that won't happen haha

Obviously everyone kind of falls into one of 2 categories, the ones that say you should expect minor imperfections (this one isn't that minor imo) and the ones that say this is not acceptable. I understand there are 6 figure watches out there that are perfect but at the end of the day a Rolex is a watch and if you try explaining to most people how much you paid for one and why, they think you wasted your money (and that you're a bit crazy). I think that any watch over the $3,000 mark should be damn near perfect. As I said, though, I'm sure Rolex will solve this issue for me and I have 0 doubts about that.
Nothing is perfect.
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Old 31 March 2012, 04:32 AM   #45
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Unacceptable

I don't know where you acquired your watch or it's history, but this is a sloppy defect on the hands and dial. That's obvious.

Take your loupe and look at other similar new watches at an AD. I am sure that you will not find that problem but with a macro camera lens you might see other problems. Also look at replica watches, and I am sure you will find these kinds of defects all over them.

Oh, there seems to be also some missing red paint on the bottom tachymeter red circle, and also on the red circle of the left tachymeter.

You have to decide if you want to live with this or not.

By the way, are those scratches? or dust on the dial in the picture. Is that dust under inside the crystal??


here are some macro pics to help compare:










Quote:
Originally Posted by eddie_b View Post
Hello fellow TRF members,

I recently bought this TT Daytona and it looks great but I always loupe my watches just to see the quality.

Upon very close inspection, I noticed this dial has 3 areas that don't seem to be up to the standard of Rolex quality.

1) The tachymeter hand on the right side (the tachymeter hand on the bottom has a tiny drip compared to the others)

2) The tachymeter hand on the left side

3) The red track marker at 10 o'clock

Take a look at the pics and lemme know if you agree with that or is this normal?

Keep in mind these pics were taken with a macro lens. With the naked eye you can't really notice them unless you're specifically looking for them.

Looking forward to your responses!

Eddie
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Old 31 March 2012, 05:16 AM   #46
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The second hand is also pretty rough on this one.

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Old 31 March 2012, 07:53 AM   #47
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It's definitely evident that every watch is going to have some slight cosmetic flaw... But I suppose it's a case of finding one that's as near to perfect as the owner can tolerate.

My GMT for example is almost flawless except for a slightly darkened patch of lume on the 24 hour hand triangle but other than that it's bang on.

I'm not really too fussed however as when it goes for a service I'll ask them to replace the hands.

The dial however is flawless even under a loupe.

Ryan
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Old 31 March 2012, 08:09 AM   #48
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Thanks for the pics joeh, they do help but I compared the watch to other Rolex watches I have.

The whole idea behind this thread was to see if people thought this quality was acceptable for a Rolex dial. Perfection is not 100% attainable, of course, but it should be under a 10x loupe when paying a hefty premium for a premium product.

Thanks to everyone for your input and have a nice weekend!
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Old 31 March 2012, 09:42 PM   #49
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Originally Posted by eddie_b View Post
Thanks for the pics joeh, they do help but I compared the watch to other Rolex watches I have.

The whole idea behind this thread was to see if people thought this quality was acceptable for a Rolex dial. Perfection is not 100% attainable, of course, but it should be under a 10x loupe when paying a hefty premium for a premium product.

Thanks to everyone for your input and have a nice weekend!
It's a good subject. Done macro here before including stacking. Even in photography, at 400% you see the defects of the camera sensors show up in the image.
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Old 2 April 2012, 06:39 AM   #50
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Have Rolex replace the dial. Unless you can get over the imperfections, this will always be in the back of your mind, no matter how much you like the watch.
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Old 2 April 2012, 06:56 AM   #51
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would be fun to see the whole watch at normal size.
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Old 2 April 2012, 07:25 AM   #52
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Have Rolex replace the dial. Unless you can get over the imperfections, this will always be in the back of your mind, no matter how much you like the watch.
Rolex will Probably replace the hands. Rolex is pretty strict when it comes to dials. I'm thinking it might just be something on the dial. I wish the op luck. I started looking at my watches closer to see what I could find. My cyclops on my sub C is somewhat crooked. Lol
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Old 2 April 2012, 08:00 AM   #53
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Loupe + any watch = unhappiness for OCD types.

I don't own a loupe in the interest of self preservation. :)
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Old 2 April 2012, 08:09 AM   #54
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I could easily fix that watch....with photoshop.
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Old 2 April 2012, 08:38 AM   #55
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You can't expect that the watch be on par with a $1m patek, but you can definitely expect the paint to be more carefully applied than those. I say return it and loupe others to see if the issue is unique to your watch.
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Old 3 April 2012, 02:30 AM   #56
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i can barely see the little hands on the dial of my Daytona, much less if the paint was crooked.

Rolex is now mass-produced so slight imperfections are to be expected. if more buyers start demanding perfection from Rolex, then it might just end up priced like Pateks.

if that blue Arabic dial is driving you nuts, PM me to get it off your hands...
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Old 3 April 2012, 02:36 AM   #57
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My cyclops on my sub C is somewhat crooked. Lol
Same.
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Old 3 April 2012, 03:58 AM   #58
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Have to say, 10X magnification, what you see is probably normal.

Best way to check surely is to examine a couple of different watches at an AD.

If it's within Rolexes normal tolerance no point in taking this further.
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Old 4 April 2012, 04:22 AM   #59
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>>>>>>edit>>>>>
Rolex is now mass-produced >>>>>>edited
Excuse me but what do you mean Rolex is mass produced? I don't think that is what I would say about authentic non replica Rolex at all. Ever.
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Old 4 April 2012, 05:17 AM   #60
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Excuse me but what do you mean Rolex is mass produced? I don't think that is what I would say about authentic non replica Rolex at all. Ever.
You certainly don't have to say that about Rolex, but the fact is, they are massed produced.
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