USPS Registered Mail - Aarggh!

[kcmo]

Hate USPS for this reason! I feel for you, Lisa....and your buyer....but I am sure it will get there!

[Lisa]

Originally Posted by kcmo

Hate USPS for this reason! I feel for you, Lisa....and your buyer....but I am sure it will get there!

Thanks, Karis.

[bgriz]

If I understand correctly, when the value is greater than $5000, your only insured options are: USPS registered, and outside insurance like parcel Pro. LOADS of people on here use parcel Pro, and according to the responses in the past, none have ever had to make a claim. At least, none have come forward when the topic has been brought up.

Not sure which I would use if shipping over $5k in watches. One is very slow but secure, the other is fast using FedEx but no experience of claims against Parcel Pro from anyone here.

Hang in there, I'm sure it will get there.

[Lion]

Lisa, I know your situation is frustrating and a pain in the A$$...but I'm sure it will make it there.....eventually!!!
Take it easy.....Leo

[psv]

Reg Mail between DC and NYC takes over a week. I'll never do that again.

[newbieincali]

I just sent a package to North Carolina from California through registered mail. Sent on the 5th and arrived on the 10th. The anticipated date was the 8th.

Don't sweat it :-)

[cornerstore]

See how slow USPS is currently, 5 days from Tampa to Miami

[tudorluv]

Originally Posted by cornerstore

See how slow USPS is currently, 5 days from Tampa to Miami

Wow! I could have walked that distance faster! I hope the parcel makes it all in good order.

[figbo]

It's the "Mailman"s fault!

[MonBK]

Originally Posted by figbo

It's the "Mailman"s fault!

You're in a whole heep of trouble now boy.

[mailman]

Originally Posted by figbo

It's the "Mailman"s fault!

Originally Posted by MonBK

You're in a whole heep of trouble now boy.

Ill put his Rascal Scooter on blocks

[HL65]

Originally Posted by figbo

It's the "Mailman"s fault!

I'm telling!

[mailman]

Originally Posted by SteelerFan65

I'm telling!

Thanks for getting my six my friend

[cornerstore]

Originally Posted by tudorluv

Wow! I could have walked that distance faster! I hope the parcel makes it all in good order.

[cornerstore]

Originally Posted by tudorluv

Wow! I could have walked that distance faster! I hope the parcel makes it all in good order.

[gmh1013]

Originally Posted by Lisa

I sent a watch to a buyer in California Jan. 9. The clerk said sending Registered Mail is the best option for a valuable item. Item is insured and secure; everyone who handles the package must sign for it along the way. She says the item should arrive by Jan. 11. Sounds great, so I do it.

Fast forward to the present. Make that "slow forward." Buyer has not received the watch. The post office keeps saying not to worry, that Registered Mail is slow but secure. I ask them why they advise customers that RM only takes a couple of days (even the website lists the expected delivery as "Jan. 11") when it has now been more than a week and the watch has still not been delivered? I just get a shrug.

The buyer is rightfully concerned. I'm having a ring-tailed fit. Any words of advice or comfort?

My advice is to drink....heavily....and wait

[77T]

Registered does add time to the Priority Mail interval (which is normally 2-3 days). But the security and ease of mind should make up for a delay.

True, the clerk made an error setting your expectation on delivery date - human error. Once delivered it won't matter anymore.

USPS is the only place you can chuck a package over the counter and get up to $25K registered, insured and secured transit in one swoop. Other carriers have lower insured limits despite their speed. 3rd party insurance like ParcelPro is needed for pricey items. So on balance it's a good deal.

[Lisa]

Originally Posted by 77T

Registered does add time to the Priority Mail interval (which is normally 2-3 days). But the security and ease of mind should make up for a delay.

True, the clerk made an error setting your expectation on delivery date - human error. Once delivered it won't matter anymore.

USPS is the only place you can chuck a package over the counter and get up to $25K registered, insured and secured transit in one swoop. Other carriers have lower insured limits despite their speed. 3rd party insurance like ParcelPro is needed for pricey items. So on balance it's a good deal.

She was only reading what she saw on the screen. USPS shouldn't say "two days" when well over a week is the reality.

[joe100]

It takes eons. Continental drift is faster but not as reliable as usps registered. It's really the only thing the usps can do right

[MonBK]

Is it the end of the world if it get's there a couple of days later?

For me it's more important that it really get's there and always shipped registered (not priority) due to insurance value.

[Lisa]

Originally Posted by MonBK

Is it the end of the world if it get's there a couple of days later?

For me it's more important that it really get's there and always shipped registered (not priority) due to insurance value.

I know repeating myself here, but I really don't mind the parcel taking more than a week. I mind USPS saying that it would take only two days, and this is what I relayed to the seller. We both expected the parcel to arrive last Wednesday, as this is the information we were given by USPS.

[steve-o]

I would go to the USPS and at least ask for an explanation.

Although, you really should expect the blank stares. Did they tell you how long you'd have to wait if they did lose it to file a claim?

I'm of the FEDEX opinion for shipping expensive items.

Good luck.

[newbieincali]

I was explained Registered overrides Priority by the PO clerk I go to.

[TheVTCGuy]

I am sure it will get there but I echo Lisa's statement about the service; talk about "I'm getting a government paycheck and pension and even though we lose a billion dollars a year we will still have jobs because the US government subsidizes us and there is nothing you can do about it" atitude! I could go on and on about my particular parcel that must now be with Amelia Erheart and every single sock I ever put in the dryer, but trust me when I say trying to deal with those people was the most frustrating customer "service" experience I have ever had.

[Lgear080]

boycott usps... very simple.

i would never use them ever for anything.

It seems we all agree.

[HL65]

Originally Posted by Lgear080

boycott usps... very simple.

i would never use them ever for anything.

It seems we all agree.

Actually we don't all agree so looks like you missed some posts. I use USPS all the time and have never had one problem nor lost one shipment.

[SUBversive]

Originally Posted by Lisa

I sent a watch to a buyer in California Jan. 9. The clerk said sending Registered Mail is the best option for a valuable item. Item is insured and secure; everyone who handles the package must sign for it along the way. She says the item should arrive by Jan. 11. Sounds great, so I do it.

Fast forward to the present. Make that "slow forward." Buyer has not received the watch. The post office keeps saying not to worry, that Registered Mail is slow but secure. I ask them why they advise customers that RM only takes a couple of days (even the website lists the expected delivery as "Jan. 11") when it has now been more than a week and the watch has still not been delivered? I just get a shrug.

The buyer is rightfully concerned. I'm having a ring-tailed fit. Any words of advice or comfort?

It takes a long time. They usually give you an estimate when you send it.

[Lisa]

Originally Posted by SUBversive

It takes a long time. They usually give you an estimate when you send it.

Yes, they said two days. That's why I'm upset that it has taken eight.

At any rate, I have an update. Just now checked, and the USPS website says package was delivered at 12:32 this afternoon. I hope to hear an "all-okay" from the buyer soon.

Thanks for letting me rant and I appreciate you guys for listening.

[onkyo]

Originally Posted by Lisa

Yes, they said two days. That's why I'm upset that it has taken eight.

At any rate, I have an update. Just now checked, and the USPS website says package was delivered at 12:32 this afternoon. I hope to hear an "all-okay" from the buyer soon.

Thanks for letting me rant and I appreciate you guys for listening.

Great news Lisa!! and from my understanding all par for the course.

[Darlinboy]

Originally Posted by Lisa

I sent a watch to a buyer in California Jan. 9. The clerk said sending Registered Mail is the best option for a valuable item. Item is insured and secure; everyone who handles the package must sign for it along the way. She says the item should arrive by Jan. 11. Sounds great, so I do it.

Fast forward to the present. Make that "slow forward." Buyer has not received the watch. The post office keeps saying not to worry, that Registered Mail is slow but secure. I ask them why they advise customers that RM only takes a couple of days (even the website lists the expected delivery as "Jan. 11") when it has now been more than a week and the watch has still not been delivered? I just get a shrug.

The buyer is rightfully concerned. I'm having a ring-tailed fit. Any words of advice or comfort?

I just had the same experience sending one off. It is very very safe and secure - signed for by everyone who touches it and kept under lock and key - but quite slow.

Took nearly a week longer than the "projected date" - and that's what caused my frustration. If they'd told me it would take a week longer, no biggie.